Quick Start Guide

Quick Start Guide

• Step 1: Creating an Account in One Minute
• Step 2: Setting Delivery Options
• Step 3: Setting Payment Options
• Step 4: Adding Your First Product
• Step 5: Domain Settings and Shop Design

Setting up your store

Basic Shop Settings

• Shop Email Management
• Changing Shop Name
• Temporary Shop Closure

Payments

• Stripe Payment Settings
• MOL Pay Payment Options Setup
• FPS Payment Method Setup & Customer Checkout Flow
• Google Pay Setup & Customer Checkout flow
• [Coming Soon] Stripe 3D Secure Setting
• Paypal Express Settings

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Shipping / Logistics

• SF Express Auto Delivery Feature
• Specified Delivery Time
• Delivery Fee Settings
• Delivery by Weight
• Delivery Fee by Weight: Notice and Frequently Asked Questions
• Bulk update order tracking Information

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Domain set up

• 301 URL Redirection - Permanently moved a URL to another URL
• Online Store Domain or Address
• Custom Domain Application
• 【SSL Enforcement】 Checklist for HTTPS URL Update
• Link a Domain Hosted on GoDaddy (New Edition)
• Link a Domain Hosted on HKDNR

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Multiple Admin

• Multiple Administrator

Day to day shop operations

Message Management

• [Coming Soon] How to use Broadcast Center
• How to Use Message Center

Shopping Cart and Checkout

• Show non-applied "Free Shipping" promotion reminder on checkout page for customers
• Send "Abandoned Cart Email" to shop members
• Optimized Checkout Page

Products

• [Coming Soon] Set up special price for member
• Select All Items Across Different Pages
• Preset Product Publish Date
• Bulk Update Products
• Product Purchase Limit Settings
• Sales & Promotions: Free Gifts Promotion Settings

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Product Categories

• Setup Product Category
• Setup Sub-Categories
• Categories and Products Ordering

Orders

• [Coming Soon] Revert Credit for manually cancelled orders
• Order Split
• How to avoid transaction disputes and reduce fraudulent transactions
• Order status and operation
• Change Delivery Method after Order Placed
• Order Edit

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Customers

• [Coming Soon] Email Verification for Sign Up
• Set up google reCAPTCHA in sign up page
• Wishlist Feature for Members
• Customer Checkout and Sign Up Flow
• Enable Customer Login with Facebook
• Collect Customer's Data Details

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Content and Design

Blog Management and Settings

• How to use blog feature and add posts

Advanced Theme Settings

• Show promotion campaign information on product details page
• Enable Instant Add to Cart to the shop
• Facebook Comments Setting
• Unify product images for product box
• Custom CSS
• Multiple Currency Display

Webpages

• Express Checkout Page
• Text Page
• Insert Map on Pages
• Advanced Page

Others

• Member Center
• Customized Shop Footer
• Upload Mobile Logo
• Menu Navigation

Sales & Promotions

Sales & Promotions

• Apply Partial Store Credits Setting
• [Coming Soon] Sales & Promotions: Bundle Pricing
• Sales & Promotions: Checkout Limitation to One Coupon
• Sales & Promotions: Set up a discount promotion for selected categories
• Sales & Promotions: Reward credits upon minimum order purchase
• Sales & Promotions: Shopping Cart Add-on Items

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Facebook Integration

• Facebook Pixel Advanced Matching
• Facebook Customer Chat Plugin
• Order update notification via Facebook Messenger
• Facebook Ads Extension | Facebook Shop
• Facebook Dynamic Product Ads Settings
• Shop & Facebook Page Integration

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Reports and Analytics

• Urchin Tracking Module (UTM) parameters
• How to set up User-ID in Google Analytics
• Google Analytics Setup
• Google Analytics Ecommerce Setup

Search Engine Optimisation (SEO)

• On-page SEO
• Google Search Console
• Search Engine Sitemaps
• H1 & H2 Tag
• Image ALT tag

Marketing Tools

• Google Ads
• Google Tag Manager
• Third party plugin: Zotabox
• Google Remarketing Tag
• Facebook Pixel (New)
• Bing Ads Conversion Tracking Set Up

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General Questions (Billing/Account)

New Registrations

• Setup Store Currency
• Change Shop and Account Settings
• Terms and Conditions
• Opening More Online Shop

SHOPLINE Plans

• Trial Period
• Subscription Fees
• Changing/Cancellation of Subscription Plans
• REFUND POLICY