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Launch Your Online Shop in a Snap!
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Basic Settings
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Store Management
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Shop Design and Content
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Discount and Promotion Setting
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Marketing Tools and Analytics
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Social Commerce
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POS & Smart OMO
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Taiwan Shop Settings
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Hong Kong Shop Settings
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Malaysia Shop Settings
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Japan Shop Settings
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Singapore Shop Settings
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Vietnam shop settings
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ONE Omni Channel
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SHOPLINE Admin App
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Publish Your Shopper App Now!
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Shopper App
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Plans and Modules in SHOPLINE
Quick Guide
- Step 1: Creating an Account in 3 Minutes
- Step 2: Select Recommended Industry Template
- Step 3: Setting Up Delivery Options
- Step 4: Setting Payment Options
- Step 5: Adding Your First Product
- Step 6: Domain Settings and Shop Design
Account Settings
Payment Settings
- Set Up Checkout Amount Condition
- Payment Options Introduction
- Bank Transfer Settings
- Apple Pay Setup & Customer Checkout Flow
- Payment Settings｜PayPal Express
- Other｜Credit Card 3D Secure
Shipping Methods
- Buy Online, Pick Up In-store
- Specified Delivery Date and Timeslot
- Store Pick-up - Customized Store Information
- Logistics introduction
- New Logistic Serviceable Areas & Dynamic Shipping Rate Setup
- Specified Delivery Time
Domain Settings
- Language in URL for SEO
- URL Shortener Service
- Pinterest Domain Verification
- New Domain Setup
- Link a Domain Hosted on Cloudflare
- Custom Domain Verification
Admin Members Settings
- Sensitive Operation Email Notifications
- [Coming Soon] Enable Two-Factor Authentication for Login & Report Export
- Security Center
- Two-Factor Authentication for Exporting Reports
- SHOPLINE Admin Data Security Features
- Two-Factor Authentication Settings of Admin Panel or Staff Members
Pictures management
Products Management
- Display Product Sales Quantity on Storefront | Product Details Page
- [Coming Soon] New Mobile Product Details Page
- [Coming Soon] Free Gift (New)
- Search Products on Storefront｜Products
- In-stock/ Preorder Products Shipped Separately｜Preorder Limit
- Feature Display on the Storefront｜Preorder Limit
Product Categories Management
Inventory Management
Order Management
- Manually Adjust Inventory When Changing Order Status
- FAQs｜Order History Auto-Archiving
- Order History Auto-Archiving
- [Coming Soon] Return Order by Customer (New)
- [Coming Soon] Advanced Return Management (New)
- Custom Shipping Labels | Order Management
Customer Management
- Membership Benefits Banner
- Birthday Settings & Notice
- [Coming Soon] Ｍembership Auto-Downgrade | Membership Tier
- Customer Segments - Send Coupons
- Create Customer Group - Smart RFIM Grouping
- Create Customer Group - General Filter
Message Management
- Short Message Service (SMS) — Real-Name Registration Signature
- Short Message Service (SMS) — Overview
- Custom Email Sender
- Order Broadcast | Broadcast Center
- Synchronize Facebook Posts to Message Center
- Other Notifications - Variables
Shopping Cart and Checkout Settings Mangement
App Store
- Member Group Auto-Identification
- [Coming Soon] Coupon & Membership Product (HK)
- awoo AI Marketing Platform
- [Coming Soon] SHOP Builder - Sales Booster Widget
- Product Feed Manager
- Customize Order Invoice
QRedeem
Product Subscription
[Coming Soon] Multiple Product Attributes for Checkout
Multichannel Connect App
Page and Menu Editor
- Advanced Menu | Menu Builder
- View HTML from Text Editor
- Menu Navigation
- Customized Shop Footer
- Pages Management
- Text Page
SHOP Builder
- [Coming Soon] Standard Page: Product Details Page
- Category Tab Widget | SHOP Builder
- Sales Combo Widget｜SHOP Builder
- Standard Page: Product Listing Page Layout
- Introduction｜SHOP Builder
- Announcement Bar / Header Settings | SHOP Builder
Shop Design
- Enable Cookie Consent Banner
- Variation Image Selector in Product List Page
- Buy Now Button | Advanced Design Settings
- Manage Mobile Version of Your Brand Logo
- Enable "Instant Add to Cart" to the Shop | Advanced Design Settings
- Crop Product Images To Fill The Product Box | Advanced Design Settings
Storefront Template
- Theme Template Ultra Chic User Guide
- Theme Template Kingsman User Guide
- Theme Template Doris Bien User Guide
- Theme Template Bianco User Guide
- Theme Template Sangria User Guide
- Theme Template Skya User Guide
Express Checkout Pages
One-Page Store
Form Design and Management
Blog
Promotions & Reward
- Apply Reward Campaign and Reward Rules
- Create Reward Campaign
- Buy X Get Y Promotion Step 1 - General Information
- Promotions Step 1 - General Information
- Free Shipping Promotion Step 1 - General Information
- Bundle Promotion Step 1 - General Information
Member Points
Promotional Campaign
- [Coming soon] Restore Discounts and Coupons After Returns
- View Coupon Redemption/Usage Record
- Promotion Minimum Amount Settings
- Show Coupons in Coupon Center
- Order-Level Discount Settings
- Product Flash Price
Store Credits
- Export Store Credits Report
- Store Credits
- Welcome Credits
- Birthday Credits
- Order Reward Credits
- Store Credits Setting Logs
Affiliate Campaign
- View Facebook Interactive Users｜Customer List
- Facebook Domain Verification
- Facebook Page Shop | Facebook Business Extension
- Facebook Business Extension (FBE)
- Facebook Messenger Order Update Notification
- Facebook On-boarding Efficiency (OE) x FBE
LINE
- LINE POINTS Conversion CPA Ads Settings
- Enable LINE Login to Obtain Member's Mobile Number
- LINE Order Update Notification
- Connect with LINE | Channel Integration
- LINE Login & Sign-up｜Customer Login Settings
- [For TWD Stores] LINE Shopping Partner Store Integration
Search Engine Optimization (SEO)
Data Analysis and Tracking
- Brand New Operation Dashboard
- Broadcast Analytics
- LINE Ads Tag (LAP Ads) Event Tracker Settings
- Google Analytics 4 (GA4) Event Tracker Setup
- Urchin Tracking Module (UTM) Parameters
- Bing Ads Conversion Tracker Setup
Shoplytics Dashboard
- Introduction | Shoplytics
- Omni-Channel Data Analysis Introduction | Shoplytics
- Home | Shoplytics
- Benchmark｜Shoplytics
- Sales: Sales Overview | Shoplytics
- Sales: Sales Detail | Shoplytics
Amazon
TikTok
- WhatsApp System Template
- WhatsApp Catalog
- WhatsApp Contact
- WhatsApp Custom Template
- WhatsApp Billing Report and Details
- WhatsApp Order Status Notification
YouTube Live Shopping
SHOPLINE Live
- SHOPLINE Live | Shopper App Live
- SHOPLINE Live | Announcement
- SHOPLINE Live | Livestream Event
- SHOPLINE Live | Keyword +1
- SHOPLINE Live | Lock Inventory Settings
- SHOPLINE Live | Marquee
Facebook Live
- Facebook Live | Auto-Tag for Live Product Orders
- Facebook Live｜Product Set
- Facebook Live | Cross-Channel Broadcast
- Restrict Customers to Place Orders in Livestream and Social Posts
- Quick Apply Keywords
- Multistream
Facebook Group Live
Instagram Live
- Start Instagram Live With Livestreaming Software
- Instagram Live | Broadcast
- Instagram Live | Integrating Instagram Live - Copy Product Recommendation Message
- Instagram Live | Comment Management and Product Overview
- Instagram Live | Starting a Livestream and Customers Placing Orders
- Instagram Live | Integrating Instagram Livestream and Setup
LINE Live
- Facebook Social Post Selling | Social Commerce (3/3)
- Facebook Social Post Selling | Social Commerce (2/3)
- Product Overview | Social Post Selling
- Common Facebook Issues & Solutions
- Promotion Games | Social Commerce
- Post Comment Sales | Social Commerce
Facebook Group
- Facebook Group Social Post Selling | Social Commerce (3/3)
- Facebook Group Social Post Selling | Social Commerce (2/3)
- Turn Off Professional Mode for Personal Facebook Account
- Add Facebook Page and Personal Facebook Account to Facebook Group
- Obtain Post Link for Facebook Group Livestream
- Obtain Post Link for Facebook Group
Social Commerce
Message Center
- Viewing and Typing Indicators For Staff Members | Message Center
- To-Do Messages | Message Center
- AI Chat Insight
- AI Chat Summary | Message Center
- View Bound Social Account | Message Center
- Facebook Broadcast | Message Center
Manual Order
Chatbot Store
Online & Offline Integration
POS Promotions
POS Order & Transaction Management
- Notes on POS Order Synchronization｜POS App
- Report Transaction Issue | POS App
- Return and Refund | POS Admin
- Return and Refund | POS App
- Solving Conflict Transactions
- Transaction Order Interface｜POS Admin
POS Purchase, Sales and Inventory
- Bulk Create/ Update Purchase Order｜POS Admin
- Reasons for Inventory Change
- Continue Purchase Order | POS Admin
- Continue Purchase Order | POS App
- Inventory Transfer Request | POS App
- Inventory Logs
POS Employee Management
POS Customer Management
POS Basic Settings
- How to Download POS App (TW)
- Database Reset and Optimize Data Storage｜POS App
- Register Shift and Daily Closing | POS App
- How to Contact Online Consultant on POS app
- Managing POS Admin Access | POS Admin
- Login and Select Operating Store | POS App
POS Product Management
- Pinned Products｜POS App
- Store-Specific Price｜POS Admin
- POS Product Set | POS Admin
- POS Product Set | POS App
- New Bulk Import/Update Products For Retail POS
- Product Variation Settings | POS Admin
POS Reports
POS Invoice & Receipt
POS Hardware Setup
- [Coming Soon] mC-Print3 CI Receipt Printer
- D3 Mini Cashier
- T2 Mini Cashier
- SUNMI 2D Barcode Scanner
- Brother QL-820NWB Label Printer Installation (HK)
- mcPrint3 Receipt Printer
POS app Check out Process
- [Coming Soon] How to Check Out (New) | POS App
- Member Point Redeem To Cash | POS App
- Rounding Rules (HK/SG/MY)
- POS Custom Payment Option Setup
- Store Credits | POS App
- Preorder | POS App
SHOPLINE Payments POS & Terminal
- Payment Options Application and Settings (HK)
- Checkout with Credit Card in Retail Store (HK)
- Checkout with Alipay via Payment Terminal in Retail Store (HK)
- Checkout with Octopus in Retail Store (HK)
- E-Wallet Checkout (HK)
- Checkout with Multi-Payment Methods in Retail Store (HK)
Smart OMO
- Installation | Smart OMO
- Feature Settings | Smart OMO
- Member Search & Registration | Smart OMO
- Edit Member Information｜Smart OMO
- Enter Spending Amount | Smart OMO
- Member Profile | Smart OMO
SHOPLINE Payments (TW)
- SHOPLINE Payments Fraud Prevention Management Framework Overview
- Smart 3D: Enhancing Transaction Security and Authorization rate
- SHOPLINE Payments Payouts
- [Coming Soon] Online Auto-Refund for Cancelled Orders｜SHOPLINE Payments
- Small-business Financing Service｜SHOPLINE Payments (TW)
- Review and Supplementary Document Requirements | SHOPLINE Payments (TW)
O2O Redemption (HK)
SHOPLINE Payments (HK)
- [Coming Soon] PayMe｜SHOPLINE Payments (HK)
- New Transaction Dispute and Chargeback Management (HK)
- SHOPLINE Payments 3D Secure Authentication｜HK
- New Account Management | SHOPLINE Payments (HK)
- SHOPLINE Payments Custom Email Address (HK)
- FPS｜SHOPLINE Payments
Set Up Payment Gateways (HK)
Exclusive features for HKD shop
Shopper App
Set Up Payment Gateways (MY)
- Review Items | SHOPLINE Payments (MY)
- Atome (MY) Payment Settings｜SHOPLINE Payments
- MYR Shop | SHOPLINE Payments Application - FPX
- MYR Store | SHOPLINE Payments (Credit Card) Application Process
- MYR Store | SHOPLINE Payments (Credit Card) Refund process
- [Coming Soon] MYR Shop| Stripe FPX Online Banking Payment Setting
Set Up Logistics Methods (MY)
Set Up Payment Gateways (JP)
Set Up Payment Gateways (SG)
SHOPLINE Payments (Singapore)
Set Up Logistics Methods (SG)
Set Up Logistics Methods (VN)
Introduction
Live
Feature Introduction
Instructions
- Step 1: Apple ID Registration and D-U-N-S Number Request
- Step 2: Create and Authorize an Apple Developer Account
- Step 3: Verify the Apple Developer Account Identity
- Step 4: Create and Authorize a Google Play Developer Account
- Step 5: Integrate Firebase on Your App
- Step 6: App Design
Version Updates
- v1.20: Smart Link & Mall Template Upgraded + Meta Pixel Integration Released!
- v1.19: Improved Order Review Prompts & Shopping Cart Page to Boost Engagement!
- v1.18: Major UI enhancements and customizable elements in the Member Center!
- v1.17: Enhanced Core Features + Customer Messages Page and Promotion Display Logic
- v1.16: Optimized Download Gift + Support for Multiple Pop-up Ads and the QRedeem App!
- v1.15: New App Homepage Elements, "Top Ranking" Page, and Product Settings Feature!
Shopper App Basic Setups
- Meta Pixel Integration | Shopper App
- Product Settings | Shopper App
- GA4 Integration | Shopper App
- Shopping Cart Settings | Shopper App
- Account Deletion Feature | Shopper App
- App Analysis｜Shopper App
Shopper App FAQs
App Developer Accounts
Shopper App Publish & Update
Shopper App Designs
- Product Detail Page | Shopper App
- Member Center Page | Shopper App (New)
- Messages Page | Shopper App
- Live Floating Action Button | Shopper App
- Floating Action Button | Shopper App
- Flash Sale Element | Shopper App
App Membership & Marketing
- Smart Link Setup | Shopper App (New)
- QR Code Product Redemption | Shopper App
- [Coming Soon] App Exclusive Promotions | Shopper App
- App Member Referral Campaign｜Shopper App (New)
- Smart Link Setup | Shopper App
- Coupon Center Setup
Shopper App Message Management
Shopper App Store Management
SHOPLINE Plans
Introduction to Module-Supported Features (TW 2024 Version)
Introduction Features of Module (HK 2025 version)
- Advanced Multi-Store Settings (HK)｜Module Introduction
- Shopper App (HK)｜Module Introduction
- SHOPLINE Live Private Streaming (HK2025)｜Module Introduction
- AI Chat Management (HK2025)｜Module Introduction
- WhatsApp Business API (HK)｜Module Introduction
- Advanced Procurement, Inventory (HK)｜Module Introduction
Introduction Features of Module
- Shoplytics (Pro) | Module Introduction
- Smart OMO | Module Introduction
- Re-engagement | Module Introduction
- Staff Management | Module Introduction
- CRM - Credits | Module Introduction
- CRM - Membership｜Module Introduction
Service Charge and Payment
Navigation
Website 官方網站Pricing and Plans 計畫費用
Refund and Cancellation Policy
取消與退款政策
SHOPLINE Team 認識團隊
Contact Us 聯絡我們