Launch Your Online Shop in a Snap!

Quick Guide

• Step 1: Creating an Account in 3 Minutes
• Step 2: Setting Delivery Options
• Step 3: Setting Payment Options
• Step 4: Adding Your First Product
• Step 5: Domain Settings and Shop Design

Basic Settings

Account Settings

• Shop Email Management
• Changing Shop Name
• Setup Store Currency
• Opening More Online Shop
• Temporary Shop Closure

Payment Settings

• Payment Options Set Up
• Bank Transfer Settings
• PayPal Express Settings
• Payment Fee Settings
• Delivery Options tied to Specific Payment Options
• Product Refund/Exchange Arrangements

Shipping Methods

• [Coming Soon] New Dynamic Shipping Rate
• Specified Delivery Time
• Delivery Fee Settings
• Delivery by Weight
• How to update an order's tracking details

Domain Settings

• [Coming Soon] New Upgraded Domain Setting
• Custom Domain Setting - Set Up Own Domain
• [.my/.com.my] Subscription Cancellation & Retrieving Custom Domain
• 301 URL Redirection - Permanently moved a URL to another URL
• Online Store Domain or Address
• Custom Domain Application

See all 12 articles

Admin Members Settings

• Two-Factor Authentication Settings of Admin Panel or Account Owners
• Admin Whitelist IP
• Multiple Administrator

Pictures management

• Image Gallery

Store Management

Products Management

• [Coming Soon] Manually-created and Import product reviews
• [Coming Soon] Accept Orders When Out of Stock
• Product Feed Data｜Products
• [Coming Soon] Smart Recommendation
• Product Search Logic on Admin Panel
• Product Reviews

See all 34 articles

Product Categories Management

• [Cooming Soon]Shop Category Advance Filter
• Setup Product Category
• Setup Sub-Categories
• Categories and Products Ordering

Inventery Management

• Select All Items Across Different Pages
• Multiple Channel Inventory - Shopee store inventory Integration
• Inventory Management

Order Management

• [Coming Soon] Order Tag
• (Coming Soon) Notice of Return Order by Customer
• (Coming Soon) Return Order by Customer
• [Upcoming] Customer Cancel Order
• [Coming Soon] Checkout without email
• The Rule of Amortization

See all 18 articles

Customer Management

• [Coming Soon] Facebook Login Messenger Integration | Channel Integration
• Edit customer information in admin
• Chatbot Store on Facebook Messenger - Welcome Template
• Chatbot Store on Facebook Messenger - Default Script
• Chatbot Store on Facebook Messenger
• Birthday Settings & Notice

See all 22 articles

Message Management

• [Upcoming Feature] Manage Post Comments under Facebook Pages
• Instant Message Management and Manual Order
• [Coming Soon] Message Center (NEW)
• Custom notification
• LINE@ / FB Messenger Broadcast Template
• How to use Broadcast Center

See all 7 articles

Shopping Cart and Checkout Page Mangement

• [Coming Soon] Share Cart Link
• Send "Abandoned Cart Email" to shop members

App Store

• Taxes setting
• Apps Store

Shop Design and Content

Page and Menu Editor

• Menu Navigation
• Customized Shop Footer
• Text Page
• Advanced Page
• Hidden Product Show Page
• Insert Map on Pages

Shop Design

• Buy it now
• Upload Mobile Logo
• Enable Instant Add to Cart to the shop
• Unify product images for product box
• Multiple Currency And Language Display Setting
• Custom CSS

Storefront Template

• User Guide of Theme UltraChic
• User Guide of Theme Kingsman
• User Guide of Theme Doris Bien
• User Guide of Theme Bianco
• User Guide of Them Sangria
• User Guide of Theme Skya

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Express Checkout Pages

• Express Checkout Page

Form Design and Management

• How to create forms in your store

Blog

• Blog

Discount and Promotion Setting

Promotions

• Create "Promotions & Campaigns"- Step 1- General Information
• Sales & Promotions: Free Gifts Promotion Settings
• Create [Free Shipping] promotion - Step 1. General Information
• Create [Bundle Pricing] promotion - Step 1. General Information
• "Bundle Group Pricing": Step 1- General Information
• [Promotions & Reward] Step 2 - Set Target Group

See all 21 articles

Store Credits and Member Points

• Sales & Promotions: Store Credits
• Welcome Credits
• Birthday Credits｜Store Credits
• Order Reward Credits｜Store Credits
• Credit setting Logs
• Revert credit for cancelled orders

See all 12 articles

Affiliate Campaign

• Affiliate Campaign
• Member Referral Campaign

Marketing Tools and Analytics

Facebook

• Facebook Shop｜Facebook Business Extension
• Facebook Business Extension
• Page Shop and Messenger Chat | Facebook Business Extension
• Order update notification via Facebook Messenger
• Facebook Messenger Quick Sign Up Link
• Facebook Messenger Persistent Menu and Welcome Message

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Google

• Google Ads Conversion Tracker Setup
• Google Remarketing Tag Setup
• Google Tag Manager Setup
• Third party plugin: Zotabox

LINE

• LINE Login & Sign up
• [For shops selling in TWD] LINE Shopping Partner Store Integration

Search Engine Optimize ( SEO )

• On-page SEO
• Verify Google Search Console and Submit Sitemap
• H1 & H2 Tag
• Image Alt tag
• Structured Data for Products
• Breadcrumb

Data Analysis and Tracking

• Brand New Operation Dashboard
• Google Analytics Setup
• Google Analytics Ecommerce Setup
• Setup User-ID in Google Analytics
• Urchin Tracking Module (UTM) parameters
• Bing Ads Conversion Tracker Setup

See all 8 articles

Shoplytics Dashboard

• Shoplytics Introduction｜Shoplytics
• Omni-Channel Analysis Introduction｜Shoplytics
• Home｜Shoplytics
• Products｜Shoplytics
• Products: Product Sales Analysis | Shoplytics
• Customers: Shopper Analysis｜Shoplytics

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Amazon

• Buy at Amazon Button
• Amazon Product Reviews Integration

Marketing Tools

• SHOPLINE LIVE - Lucky Draw 
• SHOPLINE LIVE - Comments Management
• Facebook Live with SHOPLINE Live Stream Shopping Tool
• SHOPLINE LIVE Live Stream Shopping Tool

Hong Kong Shop Settings

Set Up Payment Gateways (HK)

• [HKD Shop] Stripe Payment Settings
• Apple Pay Setup & Customer Checkout flow
• PayMe from HSBC Setup & Customer Checkout Flow
• FPS Payment Method Setup & Customer Checkout Flow
• Google Pay Setup & Customer Checkout flow
• Alipay Settings & Customer Interface

Exclusive features for HKD shop

• [HKD Shop only] How to apply account and place shipping order(s) with KERRY EXPRESS
• [HKD Shop only] Alfred Smart Locker Delivery
• [HKD Shop] Exporting Orders to Easyship

SF Express

• SF Express Auto Delivery Feature

Malaysia Shop Settings

Set Up Payment Gateways (MY)

• MYR Shop | SHOPLINE Payments Application - FPX
• [Coming Soon] MYR Shop| Stripe FPX Online Banking Payment Setting
• MYR Shop | Paypal Express Payment Settings
• MYR Shop | Supported Payment Options
• MYR Shop | Stripe Credit Card Payment Settings
• Razer Merchant Services Payment Options Setup

Set Up Logistics Methods (MY)

• Dynamic Shipping Rate
• Ninja Van Order Management Interface
• Ninja Van Execute Shipment

Vietnam shop setting

Set Up Logistics Methods (VN)

• Ninja Van Logistics

Kiosk

SHOPLINE Kiosk

• SHOPLINE Kiosk O2O Membership Tool

Plans and Modules in SHOPLINE

SHOPLINE Plans

• Trial Period

Introduction Features of Module

• Promotions｜Module Introduction
• Advance Shop Management ｜Module Introduction
• CRM - Credits｜Module Introduction
• CRM - Membership｜Module Introduction
• Re-engagement｜Module Introduction
• Shoplytics (Pro)｜Module Introduction

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Dropshipping (SL Catcher)

SL Catcher Plugin Installation

• Install "SL Catcher" Plugin

Manage Products

• Catch Product From AliExpress
• Edit Product Information
• Import to Store / Delete Product
• View Imported Products & Re-import Products

Manage Purchasing

• Place AliExpress Orders through Catcher
• Search & Track / View your Oders

Pricing Rules

• Global Pricing Rules