Quick Start Guide

Quick Start Guide

• Step 1: Creating an Account in One Minute
• Step 2: Setting Delivery Options
• Step 3: Setting Payment Options
• Step 4: Adding Your First Product
• Step 5: Domain Settings and Shop Design

Setting up your store

Basic Shop Settings

• Shop Email Management
• Changing Shop Name
• Temporary Shop Closure

Payments

• Paypal Express Settings
• Apple Pay Setup & Customer Checkout flow
• Alipay (Hong Kong) Settings & Customer Interface
• Stripe Payment Settings
• Payment Options Set Up
• Payment Fee Settings

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Shipping / Logistics

• Specified Delivery Time (coming soon)
• Delivery Fee Settings
• Delivery by Weight
• Delivery Fee by Weight: Notice and Frequently Asked Questions
• Bulk update order tracking Information
• Order Tracking Information

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Domain set up

• Online Store Domain or Address
• Custom Domain Application
• 【SSL Enforcement】 Checklist for HTTPS URL Update
• Link a Domain Hosted on GoDaddy (New Edition)
• Link a Domain Hosted on HKDNR
• Link a Domain Hosted on Cloudflare

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Multiple Admin

• Multiple Administrator

Day to day shop operations

Message Management

• How to Use Message Center

Shopping Cart and Checkout

• Coming soon - Show non-applied "Free Shipping" promotion reminder on checkout page for customers
• Send "Abandoned Cart Email" to shop members
• Optimized Checkout Page

Products

• Preset Product Publish Date (Coming Soon)
• Bulk Update Products
• Product Purchase Limit Settings
• Sales & Promotions: Free Gifts Promotion Settings
• Product Log
• Inventory Out-of-Stock Reminder

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Product Categories

• Setup Product Category
• Setup Sub-Categories
• Categories and Products Ordering

Orders

• Order Split
• Order status and operation
• Change Delivery Method after Order Placed
• Order Edit
• Order Export
• Printing Stock Picking List & Filtering Dates

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Customers

• [Coming soon] Set up google reCAPTCHA in sign up page
• Wishlist Feature for Members
• Customer Checkout and Sign Up Flow
• Enable Customer Login with Facebook
• Collect Customer's Data Details
• View and export customer information

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Content and Design

Blog Management and Settings

• How to use blog feature and add posts

Advanced Theme Settings

• Show promotion campaign information on product details page
• Enable Instant Add to Cart to the shop
• Facebook Comments Setting
• Unify product images for product box
• Custom CSS
• Multiple Currency Display

Webpages

• Express Checkout Page
• Text Page
• Insert Map on Pages
• Advanced Page

Others

• Member Center
• Customized Shop Footer
• Upload Mobile Logo
• Menu Navigation

Sales & Promotions

Sales & Promotions

• Sales & Promotions: Set up a discount promotion for selected categories
• Sales & Promotions: Reward credits upon minimum order purchase
• Sales & Promotions: Shopping Cart Add-on Items
• Sales & Promotions: Birthday and Welcome Credits
• Sales & Promotions: Store Credits
• Sales & Promotions: Membership Tier Discount

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Facebook Integration

• Order update notification via Facebook Messenger
• Facebook Ads Extension | Facebook Shop
• Facebook Dynamic Product Ads Settings
• Shop & Facebook Page Integration
• Disconnect Shop and Facebook Page Integration

Reports and Analytics

• How to set up User-ID in Google Analytics
• Google Analytics Setup
• Google Analytics Ecommerce Setup

Search Engine Optimisation (SEO)

• H1 & H2 Tag (Coming soon)
• On-page SEO
• Google Webmasters/Search Console Tool
• Search Engine Sitemaps

Marketing Tools

• Google AdWords
• Google Tag Manager
• Third party plugin: Zotabox
• Google Remarketing Tag
• Facebook Pixel (New)
• Bing Ads Conversion Tracking Set Up

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General Questions (Billing/Account)

New Registrations

• Setup Store Currency
• Change Shop and Account Settings
• Terms and Conditions
• Opening More Online Shop

SHOPLINE Plans

• Trial Period
• Subscription Fees
• Changing/Cancellation of Subscription Plans
• REFUND POLICY