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Launch Your Online Shop in a Snap!
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Basic Settings
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Store Management
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Shop Design and Content
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Discount and Promotion Setting
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Marketing Tools and Analytics
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Social Commerce
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POS & Smart OMO
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Taiwan Shop Settings
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Hong Kong Shop Settings
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Malaysia Shop Settings
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Singapore Shop Settings
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Vietnam shop settings
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ONE Omni Channel
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SHOPLINE Admin App
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Publish Your Shopper App Now!
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Shopper App
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Plans and Modules in SHOPLINE
Quick Guide
- Step 1: Creating an Account in 3 Minutes
- Step 2: Select Recommended Industry Template
- Step 3: Setting Up Delivery Options
- Step 4: Setting Payment Options
- Step 5: Adding Your First Product
- Step 6: Domain Settings and Shop Design
Account Settings
Payment Settings
- Set Up Checkout Amount Condition
- Payment Options Introduction
- Bank Transfer Settings
- Apple Pay Setup & Customer Checkout Flow
- Payment Settings｜PayPal Express
- Other｜Credit Card 3D Secure
Shipping Methods
- Buy Online, Pick Up In-store
- Specified Delivery Date and Timeslot
- Store Pick-up - Customized Store Information
- Logistics introduction
- [Coming Soon] New Logistic Serviceable Areas & Dynamic Shipping Rate Setup
- Specified Delivery Time
Domain Settings
- Language in URL for SEO
- URL Shortener Service
- Pinterest Domain Verification
- New Domain Setup
- New Upgraded Domain Setting - Link a Domain Hosted on Cloudflare
- Custom Domain Verification
Admin Members Settings
Pictures management
Products Management
- Search Products on Storefront｜Products
- [Coming Soon] In-stock/ Preorder Products Shipped Separately｜Preorder Limit
- [Coming Soon] Feature Display on the Storefront｜Preorder Limit
- [Coming Soon] Enable Preorder Feature｜Preorder Limit
- Product Set
- Cost of Sales | Products
Product Categories Management
Inventory Management
Order Management
- FAQs｜Order History Auto-Archiving
- Order History Auto-Archiving
- [Coming Soon] Return Order by Customer (New)
- [Coming Soon] Advanced Return Management (New)
- Bulk Assign Inventory and Split Orders App (HK)
- [Coming Soon] Order Merger｜Order Management
Customer Management
- Birthday Settings & Notice
- [Coming Soon] Ｍembership Auto-Doowngrade | Membership Tier
- Customer Segments - Send Coupons
- Create Customer Group - Smart RFIM Grouping
- Create Customer Group - General Filter
- Customer Group Analytics
Message Management
- Synchronize Facebook Posts to Message Center
- Other Notifications - Variables
- Customer Return Order Request Notifications / Returned Order Status Update Notification - Variables
- Order Cancelled Notification, SHOPLINE Payments Refund Notification - Variables
- Broadcast Center Target Group Filters Introduction
- Custom Notifications - Order Related
Shopping Cart and Checkout Settings Mangement
App Store
- O2O Redemption (HK)
- QRedeem (TW)
- [Coming Soon] SHOP Builder - Sales Booster Widget
- [Coming Soon] Product Feed Manager
- Customize Order Invoice
- Display Individual Variations on Product List Page
Product Subscription
[Coming Soon] Multiple Product Attributes for Checkout
Multichannel Connect App
Page and Menu Editor
- View HTML from Text Editor
- Menu Navigation
- Customized Shop Footer
- Pages Management
- Text Page
- Advanced Page
SHOP Builder
- [Coming Soon] Sales Combo Widget｜SHOP Builder
- Standard Page: Product Listing Page Layout
- Introduction｜SHOP Builder
- Announcement Bar / Header Settings | SHOP Builder
- Footer Setting | SHOP Builder
- SEO Settings | SHOP Builder
Shop Design
- Enable Cookie Consent Banner
- Variation Image Selector in Product List Page
- Buy Now Button | Advanced Design Settings
- Manage Mobile Version of Your Brand Logo
- Enable "Instant Add to Cart" to the Shop | Advanced Design Settings
- Crop Product Images To Fill The Product Box | Advanced Design Settings
Storefront Template
- Theme Template Ultra Chic User Guide
- Theme Template Kingsman User Guide
- Theme Template Doris Bien User Guide
- Theme Template Bianco User Guide
- Theme Template Sangria User Guide
- Theme Template Skya User Guide
Express Checkout Pages
One-Page Store
Form Design and Management
Blog
Promotions & Reward
- Apply Reward Campaign and Reward Rules
- Create Reward Campaign
- Buy X Get Y Promotion Step 1 - General Information
- Promotions Step 1 - General Information
- Free Shipping Promotion Step 1 - General Information
- Bundle Promotion Step 1 - General Information
Member Points
Promotional Campaign
- [Coming soon] Restore Discounts and Coupons After Returns
- View Coupon Redemption/Usage Record
- Show Coupons in Coupon Center
- Order-Level Discount Settings
- Product Flash Price
- Purchase Limit Campaign
Store Credits
- Order-level Minimum Amount for Receiving Gifts Minus Credits & Point Discounts
- Export Store Credits Report
- Store Credits
- Welcome Credits
- Birthday Credits
- Order Reward Credits
Affiliate Campaign
- Meta Offline Conversions API | FB Ads
- View Facebook Interactive Users｜Customer List
- [Coming Soon] Set up Business Data API | FB Ads
- [Coming Soon] Facebook Domain Verification
- Facebook Domain Verification
- Facebook Page Shop | Facebook Business Extension
LINE
- LINE POINTS Conversion CPA Ads Settings
- Enable LINE Login to Obtain Member's Mobile Number
- LINE Order Update Notification
- Connect with LINE | Channel Integration
- LINE Login & Sign-up｜Customer Login Settings
- [For TWD Stores] LINE Shopping Partner Store Integration
Search Engine Optimization (SEO)
Data Analysis and Tracking
- Brand New Operation Dashboard
- Broadcast Analytics
- LINE Ads Tag (LAP Ads) Event Tracker Settings
- Google Analytics 4 (GA4) Event Tracker Setup
- Urchin Tracking Module (UTM) Parameters
- Bing Ads Conversion Tracker Setup
Shoplytics Dashboard
- Introduction | Shoplytics
- Omni-Channel Data Analysis Introduction | Shoplytics
- Home | Shoplytics
- Sales: Sales Overview | Shoplytics
- Sales: Sales Detail | Shoplytics
- Sales: Payments｜Shoplytics
Amazon
TikTok
- WhatsApp System Template
- WhatsApp Catalog
- WhatsApp Contact
- WhatsApp Custom Template
- WhatsApp Data Analysis
- WhatsApp Billing Report and Details
YouTube Live Shopping
SHOPLINE Live
- SHOPLINE Live | Announcement
- SHOPLINE Live | Livestream Event
- SHOPLINE Live | Keyword +1
- SHOPLINE Live | Lock Inventory Settings
- SHOPLINE Live | Marquee
- SHOPLINE Live | Livestream Interface and Performance
Facebook Live
- Facebook Live｜Product Set
- Facebook Live | Cross-Channel Broadcast
- Restrict Customers to Place Orders in Livestream and Social Posts
- Multistream
- Facebook Live | Website Live
- Facebook Live | Live Dashboard
Facebook Group Live
Instagram Live
- Start Instagram Live With Livestreaming Software
- Instagram Live | Broadcast
- Instagram Live | Integrating Instagram Live - Copy Product Recommendation Message
- Instagram Live | Comment Management and Product Overview
- Instagram Live | Starting a Livestream and Customers Placing Orders
- Instagram Live | Integrating Instagram Livestream and Setup
LINE Live
YouTube
- Facebook Social Post Selling | Social Commerce (3/3)
- Facebook Social Post Selling | Social Commerce (2/3)
- Product Overview | Social Post Selling
- Quick Apply Keywords
- Facebook Common Issues & Solutions
- Promotion Games | Social Commerce
Facebook Group
Social Commerce
Message Center
- Viewing and Typing Indicators For Staff Members | Message Center
- To-Do Messages | Message Center
- [Coming Soon] AI Chat Insight
- AI Chat Summary | Message Center
- View Bound Social Account | Message Center
- Facebook Subscription Template | Message Center
Manual Order
Chatbot Store
Online & Offline Integration
POS Promotions
POS Order & Transaction Management
- Notes on POS Order Synchronization｜POS App
- Report Transaction Issue | POS App
- Return and Refund | POS Admin
- Return and Refund | POS App
- Solving Conflict Transactions
- Transaction Order Interface｜POS Admin
POS Purchase, Sales and Inventory
- Bulk Create/ Update Purchase Order｜POS Admin
- Reasons for Inventory Change
- Supplier Management | POS Admin
- Continue Purchase Order | POS Admin
- Continue Purchase Order | POS App
- Inventory Transfer Request | POS App
POS Employee Management
POS Customer Management
POS Basic Settings
POS Product Management
- Pinned Products｜POS App
- [Coming Soon] Store-Specific Price｜POS Admin
- POS Product Set | POS Admin
- POS Product Set | POS App
- New Bulk Import/Update Products For Retail POS
- Product Variation Settings | POS Admin
POS Reports
POS Invoice & Receipt
POS Hardware Setup
- T2 Mini Cashier
- SUNMI 2D Barcode Scanner
- Brother QL-820NWB Label Printer Installation (HK)
- mcPrint3 Receipt Printer
- BT-680D Bluetooth Scanner and Pairing Up with Phone / Tablet
- ASUS RT-N12+B1 Wi-Fi Router
POS app Check out Process
SHOPLINE Payments POS & Terminal
- Payment Options Application and Settings (HK)
- Checkout with Credit Card in Retail Store (HK)
- Checkout with Alipay via Payment Terminal in Retail Store (HK)
- Checkout with Octopus in Retail Store (HK)
- E-Wallet Checkout (HK)
- Checkout with Multi-Payment Methods in Retail Store (HK)
Smart OMO
- Installation | Smart OMO
- Feature Settings | Smart OMO
- Member Search & Registration | Smart OMO
- Edit Member Information｜Smart OMO
- Enter Spending Amount | Smart OMO
- Member Profile | Smart OMO
SHOPLINE Payments (TW)
SHOPLINE Payments (HK)
- [Coming Soon] New Account Management | SHOPLINE Payments (HK)
- SHOPLINE Payments Custom Email Address (HK)
- FPS｜SHOPLINE Payments
- Google Pay｜SHOPLINE Payments
- WeChat Pay Payment Settings
- Transaction Dispute and Chargeback Management (HK)
Set Up Payment Gateways (HK)
Exclusive features for HKD shop
Set Up Payment Gateways (MY)
- Review Items | SHOPLINE Payments (MY)
- Atome (MY) Payment Settings｜SHOPLINE Payments
- MYR Shop | SHOPLINE Payments Application - FPX
- MYR Store | SHOPLINE Payments (Credit Card) Application Process
- MYR Store | SHOPLINE Payments (Credit Card) Refund process
- [Coming Soon] MYR Shop| Stripe FPX Online Banking Payment Setting
Set Up Logistics Methods (MY)
Set Up Payment Gateways (SG)
SHOPLINE Payments (Singapore)
Set Up Logistics Methods (SG)
Set Up Logistics Methods (VN)
Introduction
Live
Feature Introduction
Instructions
- Step 1: Apple ID Registration and D-U-N-S Number Request
- Step 2: Create and Authorize an Apple Developer Account
- Step 3: Verify the Apple Developer Account Identity
- Step 4: Create and Authorize a Google Play Developer Account
- Step 5: Integrate Firebase on Your App
- Step 6: App Design
Version Updates
- v1.13: New "Promotions" Page + Support for Entering Codes to Claim Coupons!
- v1.12: New "Product Set" Detail Page & Improved App Loading Speed!
- v1.11: Product Page Level Up! Explore "Sidebar" & "Main Tab" for Seamless Shopping!
- v1.10: Enhanced Your Shopping Experience with 8 Key Highlights!
- v1.9: Page Optimizations + Data Tracking for More Efficient Management!
- v1.8: Page Enhancements & New Features for a Richer Experience!
Shopper App Basic Setups
- Account Deletion Feature | Shopper App
- App Analysis｜Shopper App
- Create Your App
- Facebook Account Quick Login / Membership Registration | Shopper App
- LINE Login & Sign-up | Shopper App
- Customer Registration & Login Methods
Shopper App FAQs
App Developer Accounts
Shopper App Publish & Update
Shopper App Designs
- Promotions Page | Shopper App
- Main Tab Settings｜Shopper App
- Sidebar Navigation｜Shopper App
- Theme Settings | Shopper App
- App Download Guide｜Shopper App
- Mall Template Setting | Shopper App
App Membership & Marketing
Shopper App Message Management
Shopper App Store Management
SHOPLINE Plans
Introduction to Module-Supported Features (TW 2024 Version)
Introduction Features of Module
- Shoplytics (Pro) | Module Introduction
- Smart OMO | Module Introduction
- Re-engagement | Module Introduction
- Staff Management | Module Introduction
- CRM - Credits | Module Introduction
- CRM - Membership｜Module Introduction
Service Charge and Payment
Navigation
Website 官方網站Pricing and Plans 計畫費用
Refund and Cancellation Policy
取消與退款政策
SHOPLINE Team 認識團隊
Contact Us 聯絡我們