Launch Your Online Shop in a Snap!

Quick Guide

• Step 1: Creating an Account in 3 Minutes
• Step 2: Setting Delivery Options
• Step 3: Setting Payment Options
• Step 4: Adding Your First Product
• Step 5: Domain Settings and Shop Design

Basic Settings

Account Settings

• Shop Email Management
• Changing Shop Name
• Setup Store Currency
• Change Shop and Account Settings
• Opening More Online Shop
• Temporary Shop Closure

Payment Settings

• Payment Options Set Up
• Bank Transfer Settings
• PayPal Express Settings
• Payment Fee Settings
• Delivery Options tied to Specific Payment Options
• Product Refund/Exchange Arrangements

Shipping Methods

• Specified Delivery Time
• Delivery Fee Settings
• Delivery by Weight
• Delivery Fee by Weight: Notice and Frequently Asked Questions
• Bulk update order tracking Information
• Order Tracking Information

Domain Settings

• 301 URL Redirection - Permanently moved a URL to another URL
• Online Store Domain or Address
• Custom Domain Application
• 【SSL Enforcement】 Checklist for HTTPS URL Update
• Link a Domain Hosted on GoDaddy (New Edition)
• Link a Domain Hosted on HKDNR

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Admin Members Settings

• Multiple Administrator

Store Management

Products Management

• Upload products
• Insert Image/Video under Product Description
• Related Product Customization
• SKU (Stock Keeping Unit)
• Set up special price for member
• Product Variations

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Product Categories Management

• Setup Product Category
• Setup Sub-Categories
• Categories and Products Ordering

Inventery Management

• Select All Items Across Different Pages
• Multiple Channel Inventory - Shopee store inventory Integration
• Inventory Management

Order Management

• Order Management
• Order status and operation
• Change Delivery Method after Order Placed
• Order Edit
• Order Split
• Order Reassignment

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Customer Management

• [Coming soon]Membership upgrade reminder
• Select all customers across pages
• Customer tag & note
• [Coming Soon] Mobile number sign up and login
• Advanced customer report export
• Email Verification for Sign Up

See all 15 articles

Message Management

• [Comming soon]LINE@ 1:1 Chat on Messenger Center
• How to use Broadcast Center
• How to Use Message Center

Shopping Cart and Checkout Page Mangement

• Show non-applied "Free Shipping" promotion reminder on checkout page for customers
• Send "Abandoned Cart Email" to shop members

App Store

• Apps Store

SHOPLINE Kiosk

• SHOPLINE Kiosk O2O Membership Tool

Shop Design and Content

Page and Menu Editor

• Upload mobile size banner
• Text Page
• Menu Navigation
• Customized Shop Footer
• Insert Map on Pages
• Advanced Page

Shop Design

• Show promotion campaign information on product details page
• Upload Mobile Logo
• Enable Instant Add to Cart to the shop
• Unify product images for product box
• Multiple Currency Display
• Custom CSS

Storefront Template

• User Guide of Theme Kingsman
• User Guide of Theme UltraChic

Express Checkout Pages

• Express Checkout Page

Form Design and Management

• How to create forms in your store

Blog

• How to use blog feature and add posts

Marketing Tools and Analytics

Amazon

• Buy at Amazon Button
• Amazon Product Reviews Integration

Promotions

• Welcome Credits
• Credit setting Logs
• Affiliate Campaign
• Sales & Promotions: Discount
• Sales & Promotions: Bundle Pricing
• Sales & Promotions: Set up a discount promotion for selected categories

See all 18 articles

Facebook

• Facebook On-boarding Efficiency (OE) x FBE
• Facebook Pixel (New)
• Facebook Business Extension | Facebook Shop
• Facebook Customer Chat Plugin
• Order update notification via Facebook Messenger
• Facebook Comments Setting

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Google

• Google Ads
• Google Remarketing Tag
• Google Tag Manager
• Third party plugin: Zotabox

LINE

• [For shops selling in TWD] LINE Shopping Partner Store Integration
• LINE Login & Sign up
• Connect with LINE@

Data Analysis and Tracking

• Google Analytics Setup
• Google Analytics Ecommerce Setup
• How to set up User-ID in Google Analytics
• Urchin Tracking Module (UTM) parameters
• Shop Analytics
• Bing Ads Conversion Tracking Set Up

See all 7 articles

Shoplytics Data Dashboard

• Shoplytics Dashboard Introduction
• Shoplytics - Overview
• Shoplytics - Product
• Shoplytics - Customers
• Shoplytics - Orders
• Shoplytics - Sales and Promotions

Search Engine Optimize ( SEO )

• Structured Data for Products
• On-page SEO
• Google Search Console
• Search Engine Sitemaps
• H1 & H2 Tag
• Image ALT tag

Hong Kong Shop Settings

Set Up Payment Gateways (HK)

• Stripe Payment Settings
• Stripe 3D Secure Setting
• Apple Pay Setup & Customer Checkout flow
• PayMe from HSBC Setup & Customer Checkout Flow
• FPS Payment Method Setup & Customer Checkout Flow
• Google Pay Setup & Customer Checkout flow

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Malaysia Shop Settings

Set Up Payment Gateways (MY)

• MOLPay Payment Options Setup

Plans and Billing Management

SHOPLINE Plans

• Trial Period
• Changing/Cancellation of Subscription Plans
• REFUND POLICY
• Terms and Conditions