Smart Link Setup | Shopper App (New)

Smart Link is a type of link that can be applied across multiple platforms (such as Google, Facebook, Instagram, etc.). Whether customers have installed your app or not, this link can effectively direct them to your online store. You can enhance your app download rates and website visit rates, providing customers with the best user experience possible.

In this article, you'll find:

• How to set up Smart Link
• Notes

1. How to set up Smart Link

Step 1

Go to Admin > [Shopper App Management] > [App Settings] and click on Smart Link settings.

Step 2

Click Add Smart Link to proceed.

*Note: The Deep Link tab is the legacy version of Smart Link. You can only copy links, delete links and edit "Link use notes" in this tab.

Step 3

Enter a Smart Link name up to 30 characters (for internal use only).

Step 4

Select the redirect page. The options are described below.

A. Homepage

B. Product category page

After choosing "Product category page", the Select a product category button will appear.

Once you click it, a category selection window will pop up. After selecting the corresponding category name(s), click Confirm.

C. Promotion page

After choosing "Promotion Page", the Select a promotion campaign button will appear.

Once you click it, a promotion selection window will pop up. After choosing the corresponding promotion name(s), click Confirm. 

D. Product detail page

After checking "Product detail page", the Select a product button will appear.

Once you click it, a product selection window will pop up. After choosing the corresponding product name(s), click Confirm. 

E. Promotions

For more details, please refer to: Promotions Page | Shopper App.

F. Top Ranking

After checking "Top Ranking", a dropdown menu will appear. You can choose from the ranking lists you have created. For more details, please refer to: Top Ranking｜Shopper App.

G. Member Center

For more details, please refer to: Member Center Page | Shopper App.

H. Custom URL

After checking the "Custom URL", enter a link starting with https:// or http://.

Step 4

Choose whether to redirect customers who have not installed the app to the app store for download.

If your customers open the Smart Link in a desktop web browser, they will be redirected to the target page on your website. However, if they open the Smart Link on a mobile device, the redirect paths are as follows:

• If you enable the toggle: 
  • If the customers have installed your app on their mobile, they will  be redirected to the app and then the target page you set.
  • If the customers have not installed your app on their mobile, they will be redirected to the App Store or Google Play app installation page. Upon installing and opening the app, they will be redirected to the target page.
     
• If you disable the toggle: 
  • If the customers have installed your app on their mobile, they will  be redirected to the app and then the target page you set.
  • If the customers have not installed your app on their mobile, the target page will automatically open within the mobile browser.
  • "Promotions” and "Top Ranking" are not currently supported. If the destination page is set to either of these options, disabling this setting will open the online store homepage in a browser instead.

Step 5

If your store has integrated GA4, you can enable this feature and enter UTM tracking parameters to view traffic data in GA4.

Step 6

After completing the configuration, click Save at the bottom.

Step 7

After the Smart Link is added, you will automatically be directed to the Smart Link settings page.

• The most recently added Smart Link will be displayed at the top of the list.
• You can copy, edit, and delete individual Smart Links on this page.
• You can search for or filter Smart Links at the top of the page with filtering conditions such as "Link use notes, Redirected to, and Guide users to install the app?".

*Note: The Deep Link tab is the legacy version of Smart Link. You can only copy links, delete links and edit "Link use notes" in this tab.

2. Notes