LINE SHOPPING is a guidance and point-rewarding E-commerce alliance platform. Corporate online shop owners can connect with LINE SHOPPING and upload products on its platform. This could bring LINE users to the shops for further purchases.
Not only does LINE provide product exposure, but the platform also directs more online shoppers into the sales funnel, using it to generate more traffic and increase the conversion rate.
*Note: This feature is available after LINE has approved the merchant qualification.
1. How to set up LINE Shopping?
Step 1
In the SHOPLINE Admin, go to [Settings] > [Order Settings] and switch on the toggle for LINE Shopping Partner Store Setting.
Step 2
Input the three corresponding information provided by LINE.
Step 3
Remember to click the Update button when completed.
Step 4
The SHOPLINE system will send your product details to LINE. Once LINE receives the information, a sample text will be made. (Merchants' LINE contact will support you on this).
- SHOPLINE will perform a system update at 12 am and 12 pm daily.
- SHOPLINE will forward the items that are published and belong to any category to LINE. Merchants may modify which products to be published on LINE.
Step 5
After testing, the person in charge will contact merchants to figure out the publishing schedule.
The following shows how LINE SHOPPING users see the products. (Screen captures are available in Chinese on LINE)
1. Access to LINE wallet, then to LINE Shopping.
2. Customers can look up the products or know the products by advertisements. During product search, they can see the product source and price.
3. When a product is chosen, there will be a simple product page introducing the product.
4. Click Go shopping and direct customers to the product page in the merchant's shop. Then proceed to shop and check out.
Step 6
Merchants can go to [Order Management] > [Orders] and select the "Partner Store (LINE)" to filter out orders placed by LINE Shopping.
*Notes:
-
Orders must meet the following conditions for the system to forward them to LINE Shopping 8 days after the order is completed:
- The order status is "Completed" (regardless of the delivery and payment status).
- From the time the order status is updated to "Completed" to the time it is forwarded (8 days later), no further actions are taken on the order, and the customer has completed the payment.
- SHOPLINE provides product information and order management features only. The Administration fee and rewarding points from LINE and/or other details with monetary value will be bound to the contract merchants signed with LINE. Please confirm with your LINE contact point for any related details.
- For more information about the new advanced return management, please refer to [Coming Soon] Advanced Return Management (New).
Comments