You can configure the app's language and operational settings in the General Settings section.
In this article, you'll find:
i. Display / Hide "English" on the app
The Shopper App currently supports 3 languages: Traditional Chinese, Simplified Chinese, and English.
However, if your product and category names are not set in English and the "English" option is selected as a supported shop language, Google Play may reject the review. Follow the steps below to disable the "English" option.
Step 1
In the SHOPLINE Admin, go to [Shopper App Management] > [App Settings], then click Basic Settings.
Step 2
"Display English on the app" is enabled by default.
Click the toggle switch, and the "English" option will no longer be displayed in the app's language selector.
In-app view
After hiding "English" in the Admin, open the app and go to [Account] > [Settings] > [Language]. The system will automatically hide the "English" option.
ii. App temporary closure
Step 1
In the SHOPLINE Admin, go to [Shopper App Management] > [App Settings], then click Basic Settings.
Step 2
"App Temporary Closure" is disabled by default.
Click the toggle switch to set the start and end times for the closure.
Step 3
Click Save at the bottom.
When customers open the app, the system will display an "Under Maintenance" prompt along with the closure period.
Last updated: 1 September 2026
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