Service Charge & Payment


SHOPLINE's "Service Charge & Payment" feature will make it easier for merchants to view their service charge bills and bind their credit cards for automatic payment.

This article will cover the following:


1. Introduction to Service Charge & Payment

Proceed to SHOPLINE Admin > [Hello, OOO] > [Service Charge & Payment].


A. Credit

Merchants can check their "Remaining Credits" on the "Service Charge & Payment" page. If merchants are charged for any service, SHOPLINE will deduct the credit for payment.

*Note: The "Credit" feature currently only supports merchants in Taiwan.



If you wish to top up credit, click the online store link in the description, and fill in the correct store information.

*Note: The minimum amount for each top-up is $3000.




B. Save card details

Merchants can save their credit card information in the "Save card details" section, so there is no need to fill it out again during checkout.



C. Service Charge Bill

If merchants have any due payments, they will display in the "Service Charge Bill" section.



Click the View button on the right to view billing information.



Click Pay Online on the right to pay for the service charge online.

*Note: If you check the authorization box, as marked in the illustration below, future payments will be deducted directly from the respective credit card. Screen_Shot_2022-08-19_at_4.18.35_PM.png


2. Export the Transaction Service Fee Report

Proceed to SHOPLINE Admin > [Report & Analytics] > [Report Export] to export the transaction service fee report. 

*Note: If your store has not created any orders yet, the "Transaction Service Fee Report" will not be displayed on the page. For more information on the transaction service fee, please refer to the following article





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