In addition to creating a livestream with SHOPLINE Live, you can enhance brand and product exposure by connecting to YouTube Live, providing customers with a comprehensive live shopping experience.
⚠️ Notes: This article will cover the steps for YouTube Live integration and setup ⮕
- Before using this feature, please ensure you have completed the YouTube Shopping Account Linking.
- For more details on how to start a livestream, please refer to this article.
- This feature is only available for merchants with the "Social Commerce" systems and also owns the "Marketplace (New)" or "Marketplace" module.
This article will cover the following:
1. Create a livestream
Step 1
In the SHOPLINE Admin, go to [Social Commerce] > [SHOPLINE Live] and click Create livestream.
Step 2
Select YouTube as the live broadcast channel.
2. Set up the livestream
i. Select a YouTube Channel
Click the drop-down menu to view the YouTube channels connected to your store and select one.
If you have not connected to any YouTube Channel, click Set up and it will open the "YouTube Shopping Account Linking" application. For more details, please refer to this article.
ii. Schedule a livestream
Set up the expected livestream time.
*Note: Due to Google Merchant Center and YouTube restrictions, the livestream time must be set at least 24 hours in advance and cannot be edited within 24 hours of the scheduled time.
iii. Livestream products
Click Add product(s) to choose products for the livestream.
iv. YouTube channel dashboard setup
This section contains instructions about marking and pinning products in YouTube Studio before starting your livestream. For more details, please refer to this article.
v. Almost done!
Confirm the above settings and review the YouTube Privacy Policy and related regulations. Once completed, check the box and click Save.
3. Notes
- If you want to sell hidden products during a livestream, go to Admin > [Products & Categories] > [Products] to create a hidden product. Then, add the hidden product to the livestream on this feature page and set the scheduled livestream time. The product will be displayed on YouTube's front and backstage at the scheduled time.
- To ensure a successful livestream, it is recommended to do a test livestream on the YouTube channel at least 5 days before the actual livestream.
- Due to limitations from YouTube, it is currently unable to start a livestream directly from SHOPLINE Admin. Likewise, you will need to end the livestream from the YouTube admin.
Read more
- YouTube Shopping Account Linking
- YouTube Live | Enable Live Shopping on YouTube Livestream and Video
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