Quick Apply Keywords

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SHOPLINE has optimized the quick apply product keyword interface and launched a new quick apply keyword method: Automatic keyword prefix+suffix to assist customers in placing orders efficiently. 

This article will cover the following: 


1. Feature scope

This feature is applicable when editing/creating keywords in the following:  

1. SHOPLINE Live backstage

  • Select product keyword
    Screen_Shot_2022-10-13_at_11.38.44_AM.png

  • Create product keyword 
    Screen_Shot_2022-10-13_at_11.41.28_AM.png

 

2. Post Sales

  • Select product keyword
    Screen_Shot_2022-10-13_at_11.45.38_AM.png

  • Create product keyword
    Screen_Shot_2022-10-13_at_11.46.20_AM.png


3. Product Keyword 

  • Select product keyword
    Screen_Shot_2022-10-13_at_11.51.23_AM.png

  • Create product keyword
    Screen_Shot_2022-10-13_at_11.52.25_AM.png

 

2. How to quickly apply keywords

*The descriptions and screenshots below demonstrate editing existing keywords in the livestream.

Proceed to SHOPLINE Admin > [SHOPLINE Live] and click on any of the livestream, then select a livestream product and click Next

In the "Edit keywords" window, click the Quick apply button on the right.

Screen_Shot_2022-10-13_at_11.53.44_AM.png


A. Auto-apply keywords for empty fields

Check the box for the "Auto apply product keywords for empty fields", the system will then generate keywords for empty fields according to the following logic... A1, B1, C1.

For example,

Product Variation Keyword
Stripe Suit - A1
Plain Suit

 

Black/L B1
Black/M B2
Black/S B3
Grey/L B4
Grey/M B5
Grey/S B6
Custom Suit -

If the keyword E1 has already been created, the system will not create a new keyword for this product, so this product keyword will only be: E1 (Note 1)

 

quick_apply_vid.gif

*Note 1: Currently only supports generating keywords for products with empty keyword fields. If keywords have already been created for selected products, the "Auto apply product keywords for empty fields" option will be grayed out and unable to click. 

Screen_Shot_2022-10-13_at_12.19.17_PM.png


To remove a keyword, click the X icon on the right of the keyword.

Screen_Shot_2022-10-13_at_12.20.22_PM.png

 

B. Custom generate keywords for all fields

a. Prefix

Select "Customize keyword generation for all fields," and enter the keyword prefix.

e.g., enter "TEST" to auto-generate keywords "TEST1," "TEST2," "TEST3" ...

Product Variation Keyword
Striped Suit - TEST1
Plain Suit

 

Black/L TEST2
Black/M TEST3
Black/S TEST4
Gray/L TEST5
Gray/M TEST6
Gray/S TEST7
Custom Suit -

If the keyword E1 has already been created, the system will still create a new keyword for this product so that this product keyword will be: E1, TEST8 (Note 1)


ps_vid_2.gif

*Note 1: Whether or not you have already created a keyword for this product, the system will generate keywords according to the prefix you have entered.
A product currently supports up to 3 new keywords

Screen_Shot_2022-10-13_at_12.29.47_PM.png


To remove a keyword, click the X icon on the right of the keyword.

Screen_Shot_2022-10-13_at_12.30.17_PM.png

 

b. Prefix + Suffix

Besides entering the keyword prefix, you can also check the box for "Use product variations as suffixes" so the system will automatically apply product variation into the keyword suffix. 
For example: Enter TEST, and check for the box "Use product variations as suffixes."

Product Variation Keyword
Striped Suit - TEST1
Plain Suit

 

Black/L TEST2 Black L
Black/M TEST2 Black M
Black/S TEST2 Black S
Gray/L TEST2 Gray L
Gray/M TEST2 Gray M
Gray/S TEST2 Gray S
Custom Suit -

If the keyword E1 has already been created, the system will still create a new keyword for this product so that this product keyword will be: E1, TEST3 


quick_apply_vid_3.gif


To remove a keyword for multi-variation products, currently, you can only delete all product variation keywords of a product at once. 

Screen_Shot_2022-10-13_at_12.41.23_PM.png

 

You just need to announce the prefix and the number in the livestream. Customers can add the variation of their choice after "prefix + number" to place an order.  

The following explains whether various types of customer comments can be successfully captured by the system:

Take the keyword "TEST1 Black L" as an example,

Customer Comment Can the system capture Reason
TEST1 Black L Spaces between variations and product names are supported
TEST1BlackL No spaces between variations and product names are supported
test1Blackl Letter cases do not affect the system from capturing keywords
test 1Blackl Spaces between the prefix and the following numbers are not supported
test1 Blackl Spaces between the number and variation are supported
test1  Blackl Multiple spaces are supported
test1黑色l If the product variation includes multiple languages, the customer can enter product names in other languages to get captured by the system 

 


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