To improve the efficiency of your monthly and annual financial settlement, you can export the Member Points Report to view a comprehensive member points record for accounting reconciliation.
In this article, you'll find:
1. Export Member Points Report
In the SHOPLINE Admin, go to [Report & Analytics] > [Report Export]. In the "Online Store" tab, select Member Points Report.
Select the report date range you want to export, then click Export.
- The initial data are available as far back as 1 Jan 2022.
- The report date range can be selected for up to one year.
- The latest data is recorded up to the day before the report export is executed.
You can click here in the pop-up reminder at the top right to check the exporting progress.
Alternatively, you can check the progress in [Report & Analytics] > [Bulk Action Process]. Click Download to get the report when it is available.
*Note: The report is available to download for 7 days from the date of export.
The system will send a download link to your email for the Member Points Report. Click Download to get the report.
*Note: The link is available for 7 days from the date of mail delivery.
2. Report details
The Member Points Report is shown below. You can find the data by month; click to view each month's member point types and details.
[Coming Soon] Member Profile Completion Reward Points
Metrics and descriptions
|Manual Assigned Points
|Member points assigned through apps, and customer groups; points assigned individually/in bulk
Member Profile Completion Reward Points
|Member points for members completing the rest of the profile information
|Order Reward Points
|Order Reward Points and [Coming Soon] Reward Campaign member points
|Reverted points due to order cancellation and split
|Product Review Points
|Reward points for completing product reviews
|Manual Deducted Points
|Points deducted manually in the SHOPLINE Admin
|Order Redeemed Points
|Points used by customers when placing an order at the storefront
|Points Redeemed Gift
|Points used to redeem gifts
|Points that have expired.
|Total Assigned Points
|The sum of all assigned member points
|Total Deducted Points
|The sum of all negative member points