Export Member Points Report


To improve the efficiency of your monthly and annual financial settlement, you can export the Member Points Report to view a comprehensive member points record for accounting reconciliation. 

In this article, you'll find:


1. Export Member Points Report

Step 1

In the SHOPLINE Admin, go to [Report & Analytics] > [Report Export]. In the "Online Store" tab, select Member Points Report.EN1.png


Step 2

Select the report date range you want to export, then click Export.


  • The initial data are available as far back as 1 Jan 2022.
  • The report date range can be selected for up to one year.
  • The latest data is recorded up to the day before the report export is executed.



Step 3

You can click here in the pop-up reminder at the top right to check the exporting progress.



Alternatively, you can check the progress in [Report & Analytics] > [Bulk Action Process]. Click Download to get the report when it is available.

*Note: The report is available to download for 7 days from the date of export.



Step 4

The system will send a download link to your email for the Member Points Report. Click Download to get the report.

*Note: The link is available for 7 days from the date of mail delivery.



2. Report details

The Member Points Report is shown below. You can find the data by month; click to view the member point types and details for each month.



Metrics and descriptions

Manual Assigned Points Member points assigned through apps, and customer groups; points assigned individually/in bulk.
Order Reward Points Order Reward Points and [Coming Soon] Reward Campaign member points
Revert Points Reverted points due to order cancellation and split.
Product Review Points Reward points for completing product reviews.
Manual Deducted Points Points deducted manually in the SHOPLINE Admin
Order Redeemed Points Points used by customers when placing an order at the storefront
Points Redeemed Gift Points used to redeem gifts
Expired Points Points that have expired.
Total Assigned Points The sum of all assigned member points
Total Deducted Points The sum of all negative member points



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