The "Discount Options" feature allows you to preset discount templates in the Admin. You can quickly apply discounts during checkout on the POS app to improve checkout efficiency.
⚠️ Before you begin, please note: To apply for this feature, please contact our Online Merchant Success Team.
In this article, you’ll find:
- How to add/edit/delete Discount options
- How to select discounts on POS app
- [Coming Soon] How to select discounts on POS app (New interface)
- Notes
1. How to add/edit/delete discount options
Add Discount Template
Step 1
In the SHOPLINE Admin, go to [Retail Store] > [Discount Options] > [Add Discount].
The management permissions of the "POS Discount Options" page have been subdivided into two kinds of permissions - "View" and "Edit". Only those with permission can perform the corresponding operations. For details, please refer to this article.
Step 2
Enter the discount name (in at least one language) and the discount content. Once completed, click Add to apply the setting.
There are two discount types:
| Discount % ("20" means 20% off) | Discount Amount ("100" means $100 discount) |
Edit Discount Options
Step 1
Choose the discount template that you want to edit, then click Edit to edit the discount template.
Step 2
Once you finish editing, click Save to complete the setup.
Delete Discount Options
Delete one discount option at a time
Choose the discount option you want to delete and click the "Edit" drop-down menu and click Delete.
Bulk delete discount options
Check the boxes of the templates you want to delete and click Delete.
2. How to select discounts on the POS app
Apply a discount on one product
Step 1
Tap and hold the product you want to apply a discount to and then tap Add discount.
Step 2
Tap Custom and select the discount you want to apply.
The system will show the discount name and the regular price on top of the sale price.
*Note: You can apply only one discount on one product at a time.
Apply a discount on the order
Step 1
Tap Add Discount.
Step 2
Tap Custom and select the discount you want to apply.
The system will show the discount name and the discount amount at the bottom of the cart.
*Note: You can apply no more than five discounts on one order at a time.
[Coming Soon] 2. How to select discounts on the POS app (New interface)
i. Apply a discount on one product
Step 1
Tap the product you want to apply a discount to in the cart, and then tap Add discount.
Step 2
Tap Custom and select the discount you want to apply.
The system will show the discount name and the regular price on top of the sale price.
*Note: You can apply only one discount on one product at a time.
ii. Apply a discount on the order
Step 1
In the cart details section, click the + button to the right of "Order Discount" to open the discount pop-up window.
Step 2
Tap Custom and select the discount you want to apply.
The number of applied discounts will be displayed next to "Order Discount". Tap to view the discount name and amount.
*Note: You can apply up to five discounts to each order at a time.
3. Notes
1. Differences in "Discount %" display between the Admin and POS app:
- SHOPLINE Admin: The display of "Discount %" will be "Ｘ％ off" (e.g., 20%).
- POS app: The display of "Discount %" varies based on the store currency.
- NTD stores: Displayed as "(100-Ｘ) off" (e.g., 8 折)
- Other stores: Displayed as "Ｘ％ off" (e.g., 20%)
2. The POS app currently supports only Chinese and English.
3. The POS app only supports obtaining discount templates when the device is online.
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