When customers register, place orders, or take other actions on your online store, the system will automatically send notification emails using the default sender xxx@shopline.com.
To enhance your brand image, you can purchase the "Custom Email Sender" feature and set your own email address as the sender.
This article will cover the following:
1. How to apply
Step 1
Before you apply for the feature, please confirm the following:
- You own a "unique domain", e.g., www.example.com.tw.
- You have a "business email" under the domain, e.g., xxx@example.com.tw.
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Confirm the business email you want to use, e.g., servcie@example.com.tw.
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Confirm the sender name you wish to use. We recommend displaying your store name.
Step 2
Go to SHOPLINE Admin, and click the blue chat box in the bottom right corner to contact the Online Merchant Success Team.
2. Notes
- Currently, the sender’s profile picture cannot be changed.
- This feature also applies to emails sent via the Broadcast Center.
Read more
- Custom Notifications - Order Related
- Custom Notifications - Member Related
- Custom Notifications - Variables
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