Paygent is an online payment service in Japan. SHOPLINE integrates with Paygent, enabling merchants to offer credit card payments. Once you complete the setup in the SHOPLINE Admin, customers can select Paygent at checkout for a secure and convenient payment.
*Note: This article is available for Japanese stores only.
In this article, you'll find:
1. Add Paygent in payment options
Step 1
In the SHOPLINE Admin, go to [Settings] > [Payment Options]. Click Add.
Step 2
In the Payment Type, select "Paygent".
Step 3
Complete the following fields:
- accessKey and accessSecret: These are required fields. Please obtain them from the Paygent Admin and enter them here.
- Paygent Payments: This is a required field. Currently only supports credit cards.
- Payment Fee: It is exempted by default, but you can adjust it as needed.
- Checkout amount condition, Name of Payment Method, Payment Instructions, and Excluded Delivery Options: These can be customized as needed.
accessKey and accessSecret
To get "accessKey and accessSecret", please go to Paygent Admin.
After signing in to your account, go to [開發者向け], and click 作成. In the pop-up window, click 実行, and the key information window will appear.
*Note: The key information will be displayed only once. Please make sure to save it securely for later entry in the SHOPLINE Admin.
Step 4
After completing the above fields, click Add at the bottom of the page to create the payment method.
*Notes:
- Once the Paygent payment method is created, the Payment Type, accessKey, accessSecret, and the Paygent Payments cannot be modified. If any of these need to be changed, merchants must create a new payment method.
- The accessSecret will be partially masked for security reasons.
2. Customers' payment at the storefront
Customers can select the Paygent payment method at checkout. The displayed name will be the one you configured.
*Note: Paygent is currently not available for "Fast Checkout", "Social Commerce - Manual Order", and "Product Subscription".
After entering their customer information, delivery details, and payment information on the checkout page, customers can click Place Order. They will then be redirected to the order confirmation page.
*Notes:
- Supported credit card types: Visa / MasterCard / JCB / AMEX / Diners
- If payment is not completed within 60 minutes after the transaction is initiated, the system will update the Payment Status to "Expired".
3. Refunds
i. Refund process
Refunds cannot be processed through the SHOPLINE Admin. Please process all refund requests directly in the Paygent Admin.
ii. Refund record
After completing the refund in the Paygent Admin, return to the SHOPLINE Admin to manually update the record. When creating a refund record in the SHOPLINE Admin, two refund methods are available: Provide refund account or use a custom payment method set by the merchant.
If a customer applies for a refund in the storefront, two refund options are available: "Provide refund account" or "Others (Please contact us for refund details)".
Comments