In addition to the default options of cash and credit card, you can create a custom payment option for use in SHOPLINE POS in SHOPLINE Admin.
In this article, you'll find the ways to:
- Add a new custom payment option
- Add SHOPLINE Payment POS payment option
- Edit, sort, and delete custom payment option
- View a custom payment option on POS
- View a custom payment option in SHOPLINE Admin
1. Adding a new custom payment option
Step 1
In the SHOPLINE Admin, go to [Settings] > [Payment Options] and switch to the POS tab. Click Add to add a new payment option.
*Note: "Credit Card" and "Cash" are default payment options that cannot be duplicated, and "Cash" cannot be removed.
Step 2
Select Custom from the "Payment Type" menu. Enter the name of your custom payment option into the "Payment Name" field and any remarks into "Payment Note."
[Coming Soon] You can also upload an image to display it on the checkout page in the POS app, making it easier to find the desired payment method.
Click Add at the bottom right to set up a new payment option.
The latest created payment method will appear at the top of the list in the "Payment Options" menu.
After adding a new payment option, tap the Refresh button next to "Payment" on the Checkout page in the POS app to select the newly added payment option for your transaction.
2. Add SHOPLINE Payments POS payment option
Go to [Settings] > [Payment Options] in the store Admin, then click the Activate now in the banner to apply for SHOPLINE Payment.
⚠️ Note: Only Hong Kong & Taiwan stores are currently supported to apply for this feature. Individual applications are not currently supported.
After your application is approved, click the Add button to add a SHOPLINE Payments POS payment option.
- Payment Type: Select SHOPLINE Payments POS payment method
- SHOPLINE Payments POS payment method: Alipay(HK) and Credit Card
- Payment fee: None, Percentage, and Fixed Amount
- Condition of checkout amount: Set up a checkout amount limitation for the SHOPLINE Payments POS payment option
3. Edit, sort, and delete custom payment option
1. Edit a custom payment option
To edit the name of a payment option, click Edit on the right.
2. Sort custom payment options
To adjust the order for custom payment options, click and drag the icon on the left side to rearrange. The display order of payment options will match the sorting here.
After adjustment, remember to tap Refresh on the checkout page to obtain the latest order.
3. Delete a custom payment option
Click the red Delete button on the right to delete a payment option. Check the confirmation box and click OK to complete the process.
4. View a custom payment option in POS
Staff can use a custom payment method when processing orders. They will also be able to view what custom payment types have been used in Orders and Daily Revenue.
1. Order Details
2. Daily Revenue
Select Daily Revenue to see a breakdown of a given day's transactions by payment type.
5. View a custom payment option in SHOPLINE Admin
You can change the payment method for a transaction in SHOPLINE Admin.
In the SHOPLINE Admin, go to [Order Management] > [Orders], then select the POS tab. Click on the transaction you want to edit.
Click the Edit button in the "Transaction History" section.
You can change the payment method and amount but cannot edit the total transaction amount. Click Save when you're done.
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