In the SHOPLINE Admin, you can view personal message settings and choose whether to enable app notifications for different message types.
For Hong Kong merchants, this feature is available only on the Shopper App Pro plan.
How to edit app personal message?
Step 1
Go to SHOPLINE Admin > [Shopper App Management] > [App Notification Settings].
Step 2
Click on the Personal Notifications tab to view your notifications across these four categories:
- Membership
- Promotions
- Live Streaming
- Orders
Step 3
Click Edit on the right side of a specific notifiaction.
Step 4
Complete the following settings.
1. Basic Settings
"Delivery Timing" and "Notification method" will be displayed in the "Basic Settings" block. The notification method for all personal messages defaults to "Send app push and message notifications".
For both "Coupon Start Notification" and "Coupon Expiring Notification", you can customize the send times by selecting up to 5 specific hours. The system default times are 9:00, 12:00, 15:00, 18:00, and 20:00.
2. Notification Title / Content
Default "Notification Title" and "Notification Content" will be provided for all notifications, which you can customize if needed. There are character limits set for both.
3. Preview Panel
You can preview the push notification and message notification that you've set on the preview panel to the right. The display language is subject to the language of the first item in "Notification Title" and "Notification Content".
Step 5
Click on Save at the bottom of the page to save the changes made.
Step 6
Click Turn On Notifications at the top right to activate this notification.
Step 7
A "Saved successfully!" prompt will appear. Return to the "Personal Notifications" tab, where the configured notification will be marked as "Activated".
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