SHOPLINE merchants may now export various order reports based on their needs. The available report types in the "Orders" Page are as follows:
- Stock Picking List
- Order Invoice
- Order Report
- Packing Slip
This article contains the following key guides:
1. How to export Order Report, Order Invoice, Stock Picking List, and Packing Slip
2. How to filter and export specific orders in the reports
2.1 Filter the "Paid orders" and export the Order Reports
2.2 Filter the "Shippable" 7-11 B2C Orders" and export the Order Reports
3. Order Invoice & Packing Slip Introduction
4. Other relevant settings
You can go to "Orders" in your merchant admin panel to view and export various order reports.
By clicking the "Export" button on the top-right corner of the Orders page, you can request to download the Stock Picking List, Order Invoice, Order Report, and Packing Slip
There are 3 settings for order reports:
- Current order page view - will export all the orders on the page you're currently viewing
- Specified date range (max 31 days) - will export all the orders in the specified date range
- Selected orders - will export all the orders that are selected in the current page
In the "Orders" page > click "Additional Filters"
> Payment Status = Paid
> Payment Method = [payment method]
Export orders by clicking the "Export" button > Select the "Order Report"
Export orders by clicking the "Export" button and select the Order Report
Both order invoice and packing slip record order details. They not only provide convenience for merchants to pick up their products, but also can be sent to customers for their own reference. What is the difference between these two items after all?
Packing slip has simple layout. It only shows information that is compulsory to pick up and pack products, with no related customer details. It helps you save printing ink and more importantly, protect customers' data privacy.
Order invoice provides more details than packing slip. Apart from those information in packing slip, it encompasses merchant logo, order status, payment status, customer information, product image, order messages and all associated discounts etc.
You can freely choose any of these two formats as your shipping document. We recommend you to opt for packing slip to cut down printing ink usage.
Left: Packing Slip; Right: Order Invoice
4. Other relevant settings
Limitations to order report details
- Order Report: maximum 31 days
- Stock Picking List: maximum 3 days
- Order Invoice: maximum 1 page
- Packing Slip : maximum 3 days
Order export file time range basis
Merchants can freely filter the dates view on the "Orders" page, but when time comes to export the file, the basis will be the final settings in the pop-up settings box. See the screenshot below for more information:
Export status will be limited when there's an existing export request
After you requested for an export file, you cannot request for a new one until we finish preparing the current one and send it to your email address.
Downloading the File
SHOPLINE's automated system will send the file to your merchant email within a few minutes after the request has been received. However, it may take longer than expected depending on the number of orders you are exporting.
This is an example email containing the Stock Picking List file. Please click "Download" in the email to download and view the file.
If you need assistance with filtering orders, please see the reference below.