With this function, in case a customer fills in a wrong tax ID number, address or other invoice-related information, merchants can help modify the invoice details in the Admin Panel.
In this article, you'll find:
1. How to edit invoice details
Step 1
Go to [SHOPLINE Admin Panel] > [Order Management] > [Order]. Click on the order number to edit invoice details
Step 2
Go to the Receipt Details section and click Edit.
*Note: the edit button only appears when the invoice is not yet issued or void.
Invoice can be void when its status is active.
Step 3
After clicking the Edit button, merchants can edit the type of invoice and fill in the corresponding fields You can find the example for issuing uniform invoice below:
- Select Uniform invoice.
- Modify the information needed and click Save to complete.
A notification window will appear when the invoice is successfully updated.
Note: click Issue Invoice to officially issue the updated invoice.
2. Overview of invoice request types and required information
|
Invoice type |
Corresponding field |
Required information |
|
Non-physical electronic invoice |
Membership carrier |
N/A（Invoice information will be sent via email) |
|
Mobile barcode |
Barcode |
|
|
Citizen Digital Certificate barcode |
Barcode |
|
|
Donate invoice |
Donation Units |
(Select from the drop-down menu) |
|
Uniform invoice |
|
|
|
Duplicate uniform invoice |
Send to (delivery address) |
Address text limit is 100 characters |
3. Remarks
- This feature currently does not support changing tax type for invoices. To change the tax type, merchants can do so by splitting the orders - split the parent order into child orders. Only the child orders can change the tax type.
Here is the example of the receipt details for the child order
Read more
Comments