[Coming Soon] Product Set (New)

_____36.png

advance_store_management_tools.png

*To enable this feature, please contact our Online Merchant Success Team. 

*This feature currently only supports merchants using the e-Commerce + Retails POS Plan + Advance Shop Management Tools Module, as well as theme Ultra Chic, theme Varm and theme Kingsman. The Social Commerce plan and other design templates are currently not supported.

You can create combinations of 2-5 products with the "Product Set" feature. Use a variety of product set combinations along with engaging content to execute promotion and boost sales.

[Coming Soon] Publishing product sets on retail store. Please refer to POS Product Set | POS APP and POS Product Set | POS Admin for details.

 

This article will cover the following: 

1. Setup guide 

Check your plan 

Proceed to the top right corner of SHOPLINE Admin > [Hello, OOO] > [My Subscriptions & Billing] to view your shop plan and module. 

  1. There are Plans and Modules under the "Paid Subscription". Please check if your store has an e-Commerce / Retail POS plan and the Advance Shop Management module. If you do, please skip ahead to 2. How to add a new product set.ps1.jpeg

 

2. How to add a new product set 

Step 1

Proceed to SHOPLINE Admin > [Products & Categories] > [Product Set] and click on the Add button on the top right.   

*Note: The following steps are set from the perspective of "Product Set as one product", and will not change the child product settings of the product set.

Screen_Shot_2022-04-27_at_11.07.25_AM.png

*Notes before starting: 

  • Bulk publish/unpublish, bulk delete of product sets and Out-Of-Stock Reminder are currently not supported.
  • Viewing product set inventory quantity is currently not supported.
  • Copying product set is currently not supported.
  • If a product set contains child product A, then child product A cannot be deleted. 

 

A. Setting up Child Product and Pricing  

In the "Child Product and Pricing" tab, you can set up "Regular Price" and "Pricing Type".

Screen_Shot_2022-04-27_at_11.08.41_AM.png

In the Pricing Type drop-down menu, you can select "Fixed Price", "Discount amount" and "Discount %". 

  • Fixed Price: No matter which child product variant the customer picks, the final sale price of the product set will always be fixed.
  • Discount Amount: Based on the total price of selected child products, the discount amount is then subtracted to get the final sale price of the product set. 
  • Discount %: Based on the total price of selected child products, the discount percentage is then subtracted to get the final sale price of the product set.

4pspspng.png

If you select a discount amount or discount %, you must fill in the "Price Display". 
5pspspng.png

Example of product set price displayed on the store:

Screen_Shot_2022-01-06_at_12.35.59_PM.png

 

Once the "Regular Price" and "Price Type" of the product sets are set up, in the "Child Product" section, click the Select Child Product button.

*Note: You can only select up to 5 products in a product set.

Screen_Shot_2022-04-27_at_11.12.11_AM.png

Screen_Shot_2022-04-27_at_11.33.24_AM.png

The number of selected items will appear at the bottom, click Select X product(s) to confirm your selection.

Screen_Shot_2022-04-27_at_11.34.27_AM.png

In the "Child Product List", you can set up the required quantity for child products in the product set.

Screen_Shot_2022-04-27_at_11.35.23_AM.png

 

B. Upload main images

When uploading the main image for the product set in the "Image" tab, it is suggested that you select 750 x 750-pixel images. You may upload up to 12 images.

10pspspng.png

 

C. Product set information

In the "Product Set Info" tab, please follow the indicated language when filling in the product set name. If the English product set information is missing, customers will only see the product set information in Chinese.

11pspspng.png

​​Then fill in the summary and description of the product set. The summary will be displayed under "Product Name" on the product details page.

12pspspng.png

  • Additional Product Photos: You can upload more images here with up to 20 images in total. 
  • Related Products: You can choose Smart recommendation, Custom, or Non-display. For more details, please reference the following FAQ articles: Smart Recommendation, Related Product Customization

13-1_ps.png

 

D. Categories

In the "Categories" tab, you can select categories for the product sets.

Screen_Shot_2022-04-27_at_11.16.07_AM.png

 

E. Search Engine Optimization

You can fill in the product descriptions and keywords in the "Search Engine Optimization" tab to increase product exposure. For more details, please refer to the following article: Store SEO Guide.

15pspspng.png


F. Set up 

In the "Settings" tab, you can choose whether or not to enable the "Not applicable for order-level discount" function. If enabled, the product set will not be applied to any discounts in the shop.

16pspspng.png

Check for payment options you would like the exclude for the product set under "Exclude Payment Options".

17pspspng.png

Check for delivery options you would like the exclude for the product set under "Exclude Delivery Options".

18pspspng.png


G. Summary of product specifications

Set up Product information, Excluded delivery channels, and Product categories for product sets to improve the effectiveness of advertising and targeting of products. For more details, please reference the following article: Product Feed Data | Products.

19pspspng.png

 

Once you have completed all the required items for setup, you can choose whether to publish the product set from the top or bottom of the page. After confirmation, click the Add button to complete the process of adding a new product set.

Screen_Shot_2022-04-27_at_11.26.18_AM.png

*Notes: 

  • Once you have added the product set, you will not be able to edit the pricing for the child product and product set.
  • Product set quantity will be calculated based on the current inventory. You will not be able to set this individually. 
  • Product set inventory is calculated based on the child product. Therefore, there will be no product SKU or location code. 
  • Product sets cannot be selected as a child product.
  • When adding a child product with multiple variations, all variations of the child product will be included in the product set. The function to select partial variations in the product set is currently not supported.
    For example, child product B has three variations of "Large, Medium and Small"
    Therefore it supports the Product set C = child product A x 1 + child product B (Large, Medium, Small) x 1
    And does not support Product set C = child product A x 1 + child product B (Large) x 1

 

3. How to calculate inventory

Merchants cannot set independent inventory quantity for Products sets. The available quantity of a product set, therefore, depends on the available inventory of the child products within the set. 

Child product A

Child product  B

Product set C = A+B

Available inventory = 10

Available inventory = 20

Available to purchase = 10 sets

Available inventory = 10, Accept Orders When Out of Stock feature is enabled

Available inventory = 20

Available to purchase = 20 sets

Unlimited quantity 

Available inventory = 20

Available to purchase = 20 sets

 

Available inventory = 10, Accept Orders When Out of Stock feature is enabled



Available inventory = -20, Accept Orders When Out of Stock feature is enabled

Available to purchase = Unlimited

Unlimited quantity

Available inventory = -20, Accept Orders When Out of Stock feature is enabled

Available to purchase = Unlimited

*Note: Product sets will not appear in the Inventory Management section of SHOPLINE Admin/ONE, or in inventory reports. 

 

4. View from Storefront & Checkout page

A. View from storefront

Once you have selected the "Add to cart" button for the product set, will appear like the image below.  Click Build your product set to select the variation and quantity of your product. 

ps_21.png

  • When you click on the child product thumbnail, the child product image will open in a pop-up window. 
  • When you click on the individual product name, a child product page will open in a new tab. If the child product is not published, the button will be grayed out and cannot be selected.

ps_23.png

If it is a multiple variant product, it will appear as below. Customer can select their desired variants and click Add to set.

ps_24.png

Once child products have been selected, click Confirm. The final price for the product set will display next to the button.

25pspspng.png

26pspspng.png

 

B. View the checkout page

Once the product set has been added to the cart and you have proceeded to the checkout page, the product details will appear under "Product Information". 

ps_22.png

 

C. Order details page

  • In the "Product Details" section, the child product's product SKU will appear. If Omni-channel is enabled, the product warehouse will be displayed instead. 
  • The function to edit the number of product sets, child products, or add another product set is not supported.
  • Order splitting/returns can be done with the product set as a unit, but order splitting/returns are not possible for child products. 

28_ps.png

 

D. How product sets are recorded in reports

1. Order reports

  • Product sets will appear in an individual row. 
  • The "Product Type" column will show "Product Set".
  • The details of each child product within a product set will be shown on a new line within the same cell. 
  • The names and variant types of child products within a product set will appear in the "Variation" column. 

29ps.png

2.  Product sales volume reports, and revenue analysis

  • The data of product sets will be presented in the form of sales volume. Names and variant types of child products will not appear in the "Variation" column.

Screen_Shot_2022-01-06_at_11.23.46_AM.png

 

5. Notes 

  • If the delivery fee is calculated based on "Order Weight", the product set weight will be the total weight of the combined child products. 
  • If the delivery fee is based on "Product Quantity", the delivery fee will be calculated with the product set as one unit.
  • The product list page currently does not support the "Sold out" label. 
  • Free Gifts, Add-ons cannot be added to the product set. 
  • Product sets currently can not be set as a Product Subscription. 
  • Product sets features currently do not support the following: Express Checkout Page, Manual Order, Product Review import, Express Cart, Purchase Limit Campaign, Product Flash Price Campaign, Product Subscription, shared Free Gifts/Add-Ons inventory, Open API, layout engine. 
  •  

Read more 

 

 

 

 

 

Have more questions? Submit a request

Comments