Congrats on Completing the Six Basic Steps of Setting Up Your Online Store!
Before officially launching your store, there’s one last crucial step — placing a test order.
By experiencing the purchase process from a customer’s perspective, including ordering and checkout, you can verify that product, shipping, and payment settings are all correct. Familiarizing yourself with the process will also help you guide future customers smoothly.
Quick Store Checkpoints
- Shipping/Payment Options: If certain shipping or payment methods are excluded, confirm that the exclusions are applied correctly.
Promotions & Commission Settings: Check that multiple discount campaigns are correctly calculated.
Shipping Fees: Ensure that shipping cost changes correctly when purchasing single vs. multiple items.
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Order Details: Confirm that order summary and totals are accurate, and that exclusions are correctly applied.
Step 1: Shop from the Customer’s Perspective
We recommend entering your storefront as a customer to review the layout and functionality of various pages.
Below is an example of a product category page:
| Price Range | If “Display Price Range” is enabled, products with multiple variants will show a range of prices. |
| Member Price | If “Member Price” is enabled, a label will be added to the product image. |
| On Sale | When a product has a “Sale Price,” the original price will appear with a strikethrough, and the discounted price will be bolded. |
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Step 2: Add Products to the Cart
On the product detail page, you’ll see information such as product name, specifications, quantity, summary / description, applicable promotions (highlighted below), and stock availability.
Add the item to your cart to verify that everything displays and functions correctly.
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- Free Shipping Promotion Step 1 - General Information
- Show Promotion Campaign Information on Product Details Page
Step 3: Proceed to Checkout and Confirm Promotion Application
In the “Applied Promotions” section of your shopping cart, you’ll see which promotions are currently applied to the order.
Below that, you’ll see promotions that haven’t yet met the eligibility conditions.
For example, if your order qualifies for the “Get 50% off on Entire Order” promotion, the discount will appear on the right as “- NT$445”, confirming correct setup.
Step 4: Choose Shipping and Payment Methods
After the customer selects a delivery region, the system will display all shipping and payment methods available for that region and the items in the order.
You can choose from the dropdown menus.
If certain products are excluded from specific delivery or payment options due to size or other restrictions, please refer to: “Delivery & Payment Options Tied to Specific Product”
Delivery Method
Payment Method
⚠️ Note:
To complete checkout, all items in the cart must share at least one common shipping and payment method. If not, the system will prompt customers to split the checkout.
(e.g., mixing “Room Temperature Delivery” and “Refrigerated Delivery,” or “Credit Card Only” with “7-Eleven Pickup with Payment” items.)If certain promotions exclude specific shipping or payment methods, you can refers to "This FAQ", discount eligibility may change after customers select their options.
Step 5: Enter Discount or Referral Codes
If a promotion requires a code, customers can enter it in the “Order Summary” section under “Coupon Code / Affiliate Code.”
Once entered, the discount will automatically apply and appear under “Applied Promotions.”
Step 6: Fill in Details and Submit the Order
Customers must fill out all required order details on this page.
Need to check “I agree to the Terms of Service and Privacy Policy” before clicking “Submit Order.”
Please ensure that you’ve added your Terms and Conditions content in the admin panel under
Store Design > Store Pages > Terms & Conditions, to protect your business rights.
Once you’ve submitted, you’ve successfully completed a test order and walked through the entire shopping process!
You can continue testing different shipping and payment combinations, and review your return and refund process for accuracy.
⚠️ Notes
If you actually ship a test package, your logistics provider will charge delivery fees.
Remember to set the order status to “Cancelled” and change the payment status from “Paid,” so the system will automatically restore inventory.
Credit card refunds must be processed in your payment gateway backend. If you’re unsure of the refund procedure, please contact your online consultant.
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