The "Auto-unpublish Out-of-Stock Products" app can automatically unpublish out-of-stock products, allowing you to focus on showcasing in-stock flagship products in your store, boosting customer experience and sales.
Once the app is installed, the system will automatically unpublish the sold-out products (when the quantity shows 0) from the store's pages and menu to prevent out-of-stock products from being displayed, providing customers with a streamlined website.
This app is suitable and helpful for stores that:
- Have a wide variety of products and product variants, with over 50 different options available.
- Have numerous hot-selling, limited-edition items.
- Have products with limited inventory.
This article will cover the following:
*Notes:
- This feature is only available for Taiwan/ Hong Kong/ Malaysia stores.
- This feature is compatible with SHOPLINE Live starting from 7 September 2024. To use the feature, please go to the [Apps] > [My Apps]. Find "Auto Unpublish Out-of-Stock Products" and click the "Reauthorize" button.
1. App installation
Step 1. Go to Apps Store
Go to Admin > [Apps] > [Apps Store], click open the "Filter" drop-down menu at the top right, and check "Store Management."
Step 2. Install the app
Find the "Auto-unpublish Out-of-Stock Products" app and click on Install Now to proceed.
For more information on app installation, please refer to Apps Store.
Step 3. Install and authorize
Next, continue with the authorization of relevant permissions. Upon completion, check the privacy terms and conditions box and then click Install & authorize.
2. Instructions
In the two scenarios below, if the system detects 0 inventory for products in the online store, the out-of-stock products will be automatically hidden from the storefront and unpublished in Admin.
- After a customer places an order, the product is sold out and the remaining quantity in the online store is 0.
- Merchants navigate to Admin > [Products & Categories] > [Products] and update the quantity of the product to 0.
*Notes:
- The system conducts an automatic check every 10 minutes.
- This feature applies to all categories of products in the entire store, and you are not allowed to exclude certain products from automatic checks.
- When restocking, the system will not automatically publish the unpublished products; you need to manually publish them in the online store.
3. Notes
Unsupported product types:
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Accept Orders When Out of Stock: If the feature is enabled for a product and the inventory is 0, the system will not remove the product from the storefront, and the product will still be displayed on the online store's pages.
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Product Set: If any product within a product set is unpublished, it will still be displayed on the details page of the product set.
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Preorder Product:
- If a preorder product is set to "unlimited supply", when the current stock is sold out and reaches 0, the online store can still accept unlimited orders. The inventory will automatically calculate negative, and the product will still be displayed on the online store page.
- If a preorder product is set to have a "preorder limit", when the current stock is sold out and reaches 0 or hits the preorder limit, the system will not remove the product from the storefront, and the product will still be displayed on the online store page.
- To disable this feature, go to Admin > [Apps] > [My Apps], find the "Auto-unpublish Out-of-Stock Products" app, click the "three-dot" icon and select "Uninstall" to remove the app.
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