You can boost the app download rate and membership registrations by rewarding Store Credits and Member points. When consumers download, open and log into their app for the first time, the corresponding Store Credits and Member Points will be assigned to the customer's account.
In this article, you'll find
1. Store Credits and Member Points settings
Step 1
In the SHOPLINE Admin, go to [Mobile App Management] > [App Download Gift Campaign]. Click App Download Gift Main Switch to start the setups.
Step 2
Select Store Credits or Points and click Confirm.
Step 3
You can switch on the toggles to set up the download gift in the form of store credits and/ or member points.
- Store credits: Switch on the "Store Credits" toggle, and enter the store credit amount and validity period.
- Member points: Switch on the "Member Points" toggle and enter the member points each user can get after downloading the app.
*Notes:
- If you have not switched on the store credits main switch in the Admin, you will not be able to set up credits for the app download gift. Please go to [Customer Management] > [Store Credits] to switch on the main switch.
- Likewise, you will not be able to set up member points for the app download gift if you have not switched on the main switch in the Admin. Please go to [Customer Management] > [Membership Points] to switch on the member points main toggle.
Step 4
Click Add an image to upload the download gift image. The recommended image size is 520*160px. The system will use the default image if you do not upload an image (shown in the preview area).
Step 5
After setting the above steps, you can view the app display effect of the download gift pop-up window in the preview area. Users will see the download gift pop-up window after downloading the app and reaching the home page.
Step 6
Click Save to save the settings.
2. Coupons settings
Step 1
In the SHOPLINE Admin, go to [Mobile App Management] > [App Download Gift Campaign]. Click App Download Gift Main Switch to start the setups.
Step 2
Select Coupon and click Confirm.
*Note: Coupon download gift is only available for merchants using the "Promotions" module. This option will not appear if you have not subscribed to the "Promotions" module.
Step 3
Click the drop-down box to select the coupon. You can click Expand coupon information to view the coupon details.
*Note:
Coupons are limited to Get Coupon Links and the coupons that are in progress or not yet started. Please go to [Promotions &reward] > [Promotions] in the Admin to set up coupons. Please refer to Promotions Step 3 - Set Benefits & Criteria for more details.
Step 4
Click Add an image to upload the download gift image. The recommended image size is 520*160px. The system will use the default image if you do not upload an image (shown in the preview area).
Step 5
After setting the above steps, you can view the app display effect of the download gift pop-up window in the preview area. Users will see the download gift pop-up window after downloading the app and reaching the home page.
Step 6
Click Save to save the settings.
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