After setting up the app download gift, you can check the receive and campaign records in the admin. For more information about app download gift settings, please refer to this FAQ.
This article will cover the following:
1. Receive records
Go to SHOPLINE Admin > [Shopper App Management] > [App Download Gift Campaign]. Click the Receive Record button at the top right.
i. Reward statistics
An overview of App download gifts data to date, including total recipients' quantity, total distributed store credits / points / coupons.
The "Reward statistics" tab also shows the distribution records by date, including "Date", "Recipients quantity", "Store credits", "Member points", and "Coupon". You can search for specific records by time range or click Export to export the report.
ii. Successful record
The information of customers who have successfully collected download gifts, including "Email", "Phone", "Reward method", "Reward value", "Device id", "Registered source", "Registered time", and "Collection time".
You can search for specific records by email, phone, time range, or click Export to export the report.
iii. Failed record
The information of customers who unsuccessfully collected download gifts, including "Email", "Phone", "Reward method", "Failed reason", and "Failed time".
You can search for specific records by email, phone, time range, or click Export to export the report.
*Notes:
- The search time range only supports the last 30 days.
- The report only supports the latest 1000 records.
- The failed records are tracked starting from 15:00 on June 27, 2024. Only failures occurring after this time will be displayed on the page.
2. Campaign Records
Go to SHOPLINE Admin > [Shopper App Management] > [App Download Gift Campaign]. Click the Receive Record button at the top right.
Check the setup history of your download gift.
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