App Download Guide|Shopper App

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The mobile app is the best way to manage members, so it is important to guide customers to download the app. Shopper App's "App Download Guide" feature allows you to easily enable an online store QR Code download guide or create QR Code images for your online / retail store.

You can add these images to your online store through the slider widgets and pop-ups, or place them in retail stores to encourage app downloads.

 

This article will cover the following:

 

1. Install the app

Step 1. Go to the settings page

Go to SHOPLINE Admin > [Shopper App Management] > [App Settings], and click "App Download Guide".

Screenshot 2025-05-27 at 12.49.32 PM copy 7.png

 

Step 2. Install the app

The system will display a popup guiding users to download the Shopper App, view the installation steps, and click Install Now.

*Note: You need to publish the app before accessing this page.

Screenshot 2024-12-19 at 4.18.42 PM.png

 

Click Install Now to install the app for free.

Screenshot 2024-12-19 at 4.19.57 PM.png

 

Step 3. Active the app script

Go to [Apps] > [My Apps], find the "Shopper App Download Guide" and click App Settings.

Screenshot 2024-12-19 at 4.27.58 PM.png

 

Active the "App Script" to complete the settings.

Screenshot 2024-12-19 at 4.29.55 PM.png

 

2. Online store app download guide settings

Go to [Shopper App Management] > [App Settings] > [App Download Guide]. Select the Online Store Display Settings tab, and configure the following settings.

*Note: If you enable the script without configuring the online store display settings, the system will automatically display the default content.

Screenshot 2024-12-19 at 4.34.30 PM.png

 

Web Version

i. Floating icon position

Select the display location of the floating icon. You can choose between the lower right and the lower left of the webpage.

Screenshot 2025-04-24 at 5.54.27 PM.png

 

ii. Online store display settings

If you enable this toggle, the QR Code image will automatically expand and display when customers visit your website. If disabled, only a circular floating icon will remain, and customers will need to click to expand the QR Code image.

*Note: After a customer clicks the X button to close the QR Code image, it will not pop up again for 24 hours.

Screenshot 2025-04-24 at 5.56.34 PM.png

 

iii. Guidance text

The guidance text will be displayed at the bottom of the window to guide customers to download the app. You can enter text in English, Simplified Chinese, and Traditional Chinese, up to 200 characters.

*Note: If left blank, the system will display the download gift message. If the download gift is not enabled, the system default text will be displayed.

Screenshot 2025-04-24 at 6.00.08 PM.png

 

iv. Color settings

Set the floating icon color, background color, and text color. The text color will be applied to the QR code, app name, and guidance text.

Screenshot 2025-04-24 at 6.02.00 PM.png

 

You can click Web Version in the preview area on the right to confirm the settings and click Save.

Screenshot 2025-04-24 at 6.15.15 PM.png

 

The storefront displays as follows:

Screenshot 2024-12-19 at 4.43.52 PM.png

 

Mobile Version

i. Guidance text

The guidance text will be displayed at the bottom of the window to guide customers to download the app. You can enter text in English, Simplified Chinese, and Traditional Chinese, up to 200 characters.

*Note: If left blank, the system will display the download gift message. If the download gift is not enabled, the system default text will be displayed.

Screenshot 2025-04-24 at 6.18.48 PM.png

 

ii. Button text

You can enter text in English, Simplified Chinese, and Traditional Chinese, up to 15 characters.

*Note: If left blank, the button will default to “Open App”.

Screenshot 2025-04-24 at 6.45.27 PM.png

 

iii. Color settings

Set the background color, text color, button background, and button text color. The text color will be applied to the app name and guidance text.

Screenshot 2025-04-24 at 6.46.49 PM.png

 

You can click Mobile Version in the preview area on the right to confirm the settings and click Save.

Screenshot 2025-04-24 at 6.54.39 PM.png

 

The app displays as follows:

Screenshot 2024-12-19 at 16.45.53.jpeg.png

 

2. Online store QR Code production

Step 1. Content Settings

Go to [Shopper App Management] > [App Settings] > [App Download Guide]. Select the Online Store Image Production tab, and configure the following settings.

Screenshot 2024-12-19 at 4.34.57 PM.png

 

i. Show app logo

The "Show app logo" feature is enabled by default and can be turned off manually.

*Note: You can go to [App Design] > [Brand Content] to set the app logo.

Screenshot 2025-07-11 at 12.38.23 AM.png

 

ii. Promotional title & text

Enter the promotional title and text. The title supports up to 25 characters, and the text supports up to 40 characters.

Screenshot 2025-07-11 at 12.39.34 AM.png

 

iii. Show app store image

The "Show App Store Image" feature is enabled by default and can be turned off manually.

*Note: If your store is only published on the App Store or Google Play, only the successfully published app store images will be displayed.

Screenshot 2025-07-11 at 12.40.49 AM.png

 

iv. Download gift promotion text

The "Show download gift promotion text" feature is enabled by default and can be turned off manually. You can edit the text, which supports up to 25 characters.

Screenshot 2025-07-11 at 12.41.43 AM.png

 

Step 2. Color Settings

i. Background

Select "Solid color background" to choose a background color. You can use the color palette or enter a color code directly.

Screenshot 2024-07-03 at 6.13.56 PM.png

 

Select "Custom background" to upload an image. The recommended size is 934*548 px.

Screenshot 2024-07-03 at 6.15.28 PM.png

 

ii. Text color

Choose a text color. You can use the color palette or enter a color code directly.

Screenshot 2025-07-11 at 12.42.59 AM.png

 

Step 3. Preview picture

You can preview your design in the "Preview" section during the setup process.

The system offers three image ratios, including 9:5 / 3:5 / 2:1. The default size is 9:5.

Screenshot 2024-07-15 at 12.20.09 PM.png

 

Step 4. Download picture

After completing the production, click Download the picture to download the image to your device. The image format is PNG.

Screenshot 2024-07-15 at 12.21.24 PM.png

 

Step 5. Save design

Click Save to save the design in the Admin. You can remake it anytime.

 

3. Retail store QR Code production

Step 1. Content Settings

Go to [Shopper App Management] > [App Settings] > [App Download Guide]. Select the Retail Store Image Production tab, and configure the following settings.

Screenshot 2024-12-19 at 4.35.22 PM.png

 

i. Show app logo

The "Show app logo" feature is enabled by default and can be turned off manually.

*Note: You can go to [App Design] > [Brand Content] to set the app logo.

Screenshot 2025-07-11 at 12.38.23 AM.png

 

ii. Store name

Use the drop-down menu to select a store, or enter the store name to search.

*Note: The store information here is the same as [Shopper App Management] > [App Settings] > [Store Information Settings].

Screenshot 2024-07-15 at 1.25.45 PM.png

 

iii. Promotional title & text

Enter the promotional title and text, and set the text color. The title supports up to 25 characters, and the text supports up to 40 characters.

Screenshot 2025-07-11 at 12.39.34 AM.png

 

iv. Download gift promotion text

The "Show download gift promotion text" feature is enabled by default and can be turned off manually. You can edit the text, which supports up to 25 characters.

Screenshot 2025-07-11 at 12.41.43 AM.png

 

v. Show app store image

The "Show App Store Image" feature is enabled by default and can be turned off manually.

*Note: If your store is only published on the App Store or Google Play, only the successfully published app store images will be displayed.

Screenshot 2025-07-11 at 12.40.49 AM.png

 

Step 2. Color Settings

i. Background

Select "Solid color background" to choose a background color. You can use the color palette or enter a color code directly.

Screenshot 2024-07-03 at 6.13.56 PM.png

 

Select "Custom background" to upload an image. The recommended size is 317*378 px.

Screenshot 2024-07-15 at 1.28.58 PM.png

 

ii. Text color

Choose a text color. You can use the color palette or enter a color code directly.

Screenshot 2025-07-11 at 12.42.59 AM.png

 

Step 3. Preview picture

You can preview your design in the "Preview" section during the setup process.

The system offers two image ratios, including 3:5 / 9:5. The default size is 3:5.

Screenshot 2024-07-15 at 1.32.41 PM.png

 

Step 4. Download picture

After completing the production, click Download the picture to download the image to your device. The image format is PNG.

Screenshot 2024-07-15 at 1.33.46 PM.png

 

Step 5. Save design

Click Save to save the design in the Admin. You can remake it anytime.

Click Production records on the top right to view all saved retail store QR Code pictures. You can click Copy and redo or Download the picture to perform the actions.

Screenshot 2024-07-15 at 1.36.21 PM.png

 

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