⚠️ Before you begin, please note that the number of supported administrators depends on your store’s plan/modules. For more details, please refer to the following table:
| Plan / Module | Administrator Limit |
| Advanced Plan (Not available for new merchants) | Up to 5 administrators |
| Premium/ O2O Plan (Not available for new merchants) | Up to 10 administrators |
| Enterprise Plan (Not available for new merchants) | Unlimited |
| Staff Management Module | Unlimited |
Step 1
In the SHOPLINE Admin, go to [Settings] > [Permission & Security].
Step 2
Under the "Staff Members" section, click Add.
Step 3
Enter the email of the person you want to add as a staff member. Then, click Add and you’ll be redirected to the "Edit Staff Permissions" page.
*Note: If the staff member has previously been an administrator for other SHOPLINE stores, they won’t need to set up a new password to manage the new store. New staff members will, however, need to set up a password before they can start managing the online store.
Step 4
Find the staff name you have recently added and click Edit to adjust their permission settings.
Step 5
Customize the permissions you want to grant this staff member, then click Update to save your changes.
*Notes:
- Access rights for each feature, including SHOPLINE Admin, Message Center, POS, Shoplytics, and Social Commerce, must be configured individually. Even if "Full Access" is granted, this does not automatically grant access to all other features.
- Please make sure to click the
button at the bottom of the page to save the changes.
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