Set Up Product Attributes

⚠️ Before you begin, please note:

• To apply for this feature, please contact our Online Merchant Success Team. 
• This feature is available to Taiwan / Hong Kong stores using the Multiple Product Attributes for Checkout feature. Please refer to: Multiple Product Attributes for Checkout for details.

Merchants can use SHOPLINE's "Set product attributes" feature to classify product items into corresponding attributes like "room temperature," "refrigerated," "frozen," etc. It is one of the indispensable workflows for enabling the "Multiple Product Attributes for Checkout" feature. 

This article will cover the following:

• Edit product attribute
• Product attribute hierarchy
  • Product types that can set attributes
  • Product types that cannot set attributes

1. Edit product attribute

After enabling the "Multiple Product Attributes for Checkout" feature, you can go to the SHOPLINE Admin > [Products & Categories] > [Products] and click Add or Edit to set the product's attribute.

Select the Settings tab, you can find the section for Multiple Product Attributes for Checkout. Please select the product's attribute and click Update to classify the product.

*Notes:

• The first product attribute is the system default value. All products with no attribute set will fall into this category.
• "(unnamed)" fields are blank fields not filled in and will not appear on the checkout page. To modify the names please refer to the article Multi-Attribute Products Order Checkout.

2. Product attribute hierarchy

The hierarchical rules of product attributes are related to the hierarchical order you set. Please refer to this article to learn more about the hierarchical order. 

1. Product types that can set attributes

• General products
  Product attributes can be set. Products will be separated by attributes during checkout.
   

• Product sets
  Attributes can be set for all the products in the product set. Even if the child products in the set have existing attributes, they will go to the cart of the product set's attribute.
   

  For example,
  Set 1 is a product set of a top and a pair of shorts.
  
  The attribute of Set 1 is A;
  
  the attribute of the top is B; and
  
  the attribute of the pair of shorts is C.
  
  Set 1 goes to the cart of attribute A when being checked out.

• Subscription products
  Product attributes can be set, and products will be separated by attributes during checkout.

2. Product type that cannot set attribute

• Add-ons
  A. Add-on items of main products
  They go to the cart of the main product's attribute.
  
  B. Add-on items for shopping carts
  Even if the add-on item has existing attributes, it goes to the cart of the product attribute that ranks first. 
  
  

  For example
  
  The product attribute hierarchy of the store is A - B - C.
  
  The existing attribute of the top is B,
  but since there is an add-on item in the shopping cart,
  the top goes to the cart of the first-ranked product attribute (A)
  
  when checking out products with multi-attributes.

  
  
• Free gifts
  

  A. Promotions, bundle promotions
  （Order-level/ Product-level / Category-level / A+B / Buy X Get Y）
  Free gifts for the promotions above follow the hierarchy that meets the purchase condition and the product attribute that ranks first.

  For example
  The product attribute hierarchy of the store is A - B - C.
  
  
  
  Example 1
  Buying T-shirt + Polo shirt can get a pair of socks for free.
  Since the T-shirt's attribute is ranked first,
  the pair of socks go to cart of attribute A.
  
  Example 2
  Buying Polo shirt + Trousers can get a mystery gift.
  Since the Polo shirt's attribute is ranked first,
  the mystery gift goes to the cart of attribute B.
  
  Example 3
  Buying Polo shirt + Trousers can get another pair of trousers.
  Since the Polo shirt's attribute is ranked first,
  the mystery gift goes to the cart of attribute B.

  
  B. Other promotions
  For other promotion types not mentioned in this article, the hierarchy is based on the product attribute that ranks first. 
  
  
• [Coming Soon] Free Gift (New):
  A. Main product as free gift
  

  If the gift shares the same product attributes as other main products in the cart, the system will apply the attribute settings of the designated gift for hierarchy.

  Example
  The product attribute hierarchy of the store is A - B - C.
  Attribute of main product set as free gift: B.
  
  As the T shirt shares the same attribute as the free gift, the T shirt is classified as B.
  

  B. Promotional free gift
  

  If the free gift has different product attributes from other main products in the cart, the hierarchy will follow the type of promotion applied:

  • For storewide promotions, the gift will be categorized based on the attributes of the first product by sorting order.

  • For specific product promotions, the gift will be categorized based on the attributes of the designated product.

  Example
  The product attribute hierarchy of the store is A - B - C - D.
  Attribute of main product set as free gift: D.
  Free gift with any purchase
  
  If the gift shares the same product attributes as other main products in the cart, 
  and the free gift belongs to the storewide promotion. Therefore, apply the attribute settings of the designated gift for hierarchy.
  
  

• Other products
  For other product types not mentioned in this article, the hierarchy is based on the product attribute that ranks first. 

Read more

• Multi-Attribute Products Order Checkout
• Cart Number
• Promotion Event Demo | Multiple Product Attributes for Checkout
• Discount Allocation for Sub-Orders | Multiple Product Attributes for Checkout