Sales & Promotions: Free Gifts Promotion Settings

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Available Free Gift Quantity

  • Advanced Plan: 10
  • Premium Plan: Unlimited

will be introduced:

  

A. Free Gift Feature

Merchants can create different promotional campaigns as incentives to attract orders.

SHOPLINE’s free gift feature enables you to set different free gift conditions (e.g.  Free gift with purchase over required amount, free gift with purchase over required items, membership free gift, buy product A and get product B free). Higher sales and profits are achieved ultimately.

After you have finished setting up free gift conditions in admin panel, customers can receive a free gift once they fulfill the predefined criteria upon checkout. You can also check related free gift details in Orders page, Stock Picking List, Packing Slip, Order Invoice and Order Report.

**Remarks

  • If free gift or associated promotion is unpublished, or the stock is not enough, customers will not be able to receive free gift
  • When you are setting up free gift promotion, please bear in mind that the number of times the promotion can be used must not exceed the quantity of the stock
  • When you are setting up free gift promotion, please do not setup same condition (over... items/amount) in one promotion 
  • The calculation of “Free Gift with Purchase over Required Amount/ Items” is as follows:
    • Over Required Amount : Main Products + Add-on items subtotal after deducting other promotion discounts (excluding store credits)
    • Over Required Items : Excludes the quantity of add-on items
  • If you have set up more than one free gift promotions, more than one free gifts can be given to customers in an order at the same time
  • If you want to setup multiple tiers of free gifts, and do not want to give customers multiple gifts at one time, please set up the rules in ONE promotion with multiple tiers

 

 

B. Steps to set up Free Gift Promotion

Step 1:SHOPLINE Admin Panel > “Products and Categories” > “Free Gifts”

Click on “Add” or “Edit” to set up name, picture, inventory and other information of the free gift.
You can publish, unpublish or delete free gift on the free gift list.

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Step 2:SHOPLINE Admin > “Sales & Promotions” > “Promotions & Campaigns”

Click on “Add” to add new promotion > Please select “Free Gift” in “2. Set Benefit Type > Event Type”.
For more information, please refer to Sales & Promotions: Discount

 

Step 3:SHOPLINE Admin > “Sales & Promotions” > “Promotions & Campaigns” > Choose Free Gift

Click on “Select” > Select a free gift as a promotion at the pop-up window > You can see the picture, name, SKU and inventory of the selected free gift at “Promotions & Events” page after confirmation. “Discount Summary” on top will also automatically display your free gift promotion details.

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C. Examples of Free Gift Promotion

(a) Free gift with purchase over required amount: Free Gift with Purchase over HK$500
General Information

1. Set Purchase Condition > Select “Total Order over Minimum Amount”
2. Set Benefit > Select “Free Gift” of Event Type
3. Set Event(s) and Condition(s) > Get Free Gift(s) “1” item(s) and Condition HK$ “500”

 

(b) Free gift with purchase over required amount: Free Gift A with Purchase over HK$500,  Free Gift A+B with Purchase over HK$1000

[Promotion A] General Information

1. Set Purchase Condition > Select “Total Order over Minimum Amount”
2. Set Benefit > Select “Free Gift” of Event Type
3. Set Event(s) and Condition(s) > Get Free Gift(s) A “1” item(s) and Condition HK$ “500”

[Promotion B] General Information

1. Set Purchase Condition > Select “Total Order over Minimum Amount”
2. Set Benefit > Select “Free Gift” of Event Type
3. Set Event(s) and Condition(s) > Get Free Gift(s) B “1” item(s) and Condition HK$ “1000”

 

(c) Free gift with purchase over required amount:Free Gift A with Purchase over HK$500,  Free Gift B with Purchase over HK$1000

[Promotion A] General Information

1. Set Purchase Condition > Select “Total Order over Minimum Amount”
2. Set Benefit > Select “Free Gift” of Event Type
3-1. Set Event(s) and Condition(s) > Get Free Gift(s) A “1” item(s) and Condition HK$ “500”
3-2. Add Benefits & Condition Tiers > Get Free Gift(s) B “1” item(s) and Condition HK$ “1000”

 

(d) Buy target product and get the other target item free: Buy A Get Free Gift B
General Information

1. Set Purchase Condition > Select “Selected Products over Minimum items”
2. Set Benefit > Select “Free Gift” and select Free Gift B
3. Set Event(s) and Condition(s) > Get Free Gift(s) “1” item(s) and Condition “1” items, and select Product A as Products Eligible for Promotion, searching by Keywords

 

(e) Free gift with purchase target product over required items: Free Gift with Purchase over 3 Target Products

General Information

1. Set Purchase Condition > Select “Selected Products over Minimum items”
2. Set Benefit > Select “Free Gift”
3. Set Event(s) and Condition(s) > Get Free Gift(s) “1” item(s) and Condition “3” items, and select some Products Eligible for Promotion, searching by Keywords

 

(f) Membership free gift: Free Gift with Purchase by Member in Specified Period of Time

General Information

1. Set Purchase Condition > Select “No Condition”
2. Set Benefit > Select “Free Gift”
3. Set Event(s) and Condition(s) > Get Free Gift(s) “1” item(s)

Set Target Group

Select Target Group > Select “Members”
Other Settings > Select limit per member “Once per member”

Set Benefits & Criteria

Promotion Limitations > Set up “Start Date/ End Date”

 

(g) Use coupon code in exchange for free gift

General Information

1. Set Purchase Condition > Select “No Condition”
2. Set Benefit > Select “Free Gift”
3. Set Event(s) and Condition(s) > Get Free Gift(s) “1” item(s)

Set Benefits & Criteria

Coupon Code > Unselect “Auto apply promotion” > Insert free gift coupon code

 

 

D. Storefront Display

Customers will be able to see the free gift(s) they entitled to in product list, as well as promotion list, in their shopping carts.

Merchants can notify customers about the free gift promotion and corresponding rules in product page. Or on the other way round, create a marketing page from advanced page builder.

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