Sales & Promotions: Birthday and Welcome Credits



Merchants can create different promotional campaigns with discount incentives to maximise their sales and profit.

And you can give "Store Credits" to members who first registered your shop or when it is their birthday and allow your members to use the credits when they are shopping in your store.


Steps to set up "Store Credits"

Step 1:Go to "Customer Management" Tab

Select "Store Credits" 


Step 2: Set Birthday Credits

Under "Store Credits", you can turn on the toggle button for birthday credits.

Then you can set up the credit amount and validity period for birthday credits. If there is no validity period and the credits will not expire, please tick the box "Never Expires".




Please note:

1. Once birthday credit has been set, system will start to check the store's customer list every midnight and send birthday credits to the member whose birthday is on that day (i.e. check at July 1 midnight, members whose birthday is on July 1 will receive birthday credits).

2. When you set up birthday credits, make sure you set up birthday fields in Checkout Form/ Signup Form/ User Profile for members to fill in their birthday. You can activate this fields in Settings > Customer Settings.



Step 3: Set Welcome Credits 

Using the same method, you can turn on the toggle button for welcome credits.

You can then set the credit amount and validity period for first time registered members. If there is no validity period, tick the box "Never Expires".



Please note: Once the customer registers to become a member (Applies to basic members), system will immediately send credits to this member, there is no waiting time.


When you have finished setting both credits, please press "update" to complete settings.


Read more:

Set Maximium Amount of Credits Usable Per Order

Manually Add Credits 


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