Link a Domain Hosted on Cloudflare

⚠️ Before you begin: This feature is supported in the yearly plan only.

This article will guide you through how to use the Cloudflare platform to manage your domain.

Step 1. Log in to Cloudflare

Go to Cloudflare Homepage and log in.

Step 2. Select "DNS"

Go to [DNS] and click Add record.

Step 3. Add CNAME records

i. Subdomain

Set the Proxy status to "DNS Only". SHOPLINE will then issue the SSL certificate for you and apply DDoS protection.

Name	subdomain
Type	CNAME
Target	Your complete custom domain.cname.shoplineapp.com
Proxy status	DNS only

Example

*Note: This is an example. Please enter your actual domain information when setting up.

For example, if the domain name is "www.shopline.tw", the CNAME record will be as follows:

Name	www
Type	CNAME
Target	www.shopline.tw.cname.shoplineapp.com
Proxy status	DNS only

ii. Root domain

Name	root domain
Type	CNAME
Target	subdomain
Proxy status	Proxied

*Note: You must set this in advance for the 301 redirect below to take effect.

Example

*Note: This is an example. Please enter your actual domain information when setting up.

For example, if the domain name is "www.shopline.tw", the CNAME record will be as follows:

Name	@
Type	CNAME
Target	www.shopline.tw
Proxy status	Proxied

Step 4. Create a new page rule

Select [Rules] > [Page Rules] and click Create Page Rule.

URL: root domain. The settings will be:

*Note: Please enter "https://" in "Enter destination URL".

Example

*Note: This is an example. Please enter your actual domain information when setting up.

For example, if the domain name is "www.shopline.tw", the page rules will be as follows:

URL: shopline.tw. The settings will be:

Once all the above records are set, you can view them in the DNS records management page.

How do I find my subdomain?

Please enter your web store with your browser. Go to your store homepage and check the URL in the address bar. The word in between the [/] & first [.] will be your subdomain (as shown below): 

Step 5. Wait for propagation

After completing the above settings, please allow some time for the changes to take effect. You can use Google Toolbox: Dig (DNS lookup) to check whether the CNAME record has been successfully applied.

We also recommend contacting our Online Merchant Success Team via the blue chat icon in the SHOPLINE Admin. Let them know that the setup is complete so they can help you verify and confirm the configuration.

Optional

Step 6. Enable Cloudflare Proxy

*Note: This step is optional. Please ensure you have completed all steps through Step 5 and confirmed the CNAME record has taken effect and the SSL/TLS certificate has been successfully issued before proceeding.

You can visit an SSL Checker website and enter your store domain to verify whether the SSL/TLS certificate has been successfully issued. 

For example, if your store domain is: "www.shopline.tw", a successfully issued certificate will appear as shown below:

After confirming that the SSL/TLS certificate has been successfully issued and is active, you can switch the subdomain from Proxy Disabled () to Proxy Enabled (). 

Once the proxy is enabled, store traffic will first pass through Cloudflare's edge network before being forwarded to the origin server (your web store).

*Notes:

• Before enabling the proxy, please ensure the "Cloudflare Encryption mode" is not set to "Flexible" or "Off (not secure)". You can navigate to [SSL/TLS] > [Overview], then click Configure to view or update the Encryption mode settings.

• If the Encryption mode is set to "Flexible" or "Off", visitors may encounter an ERR_TOO_MANY_REDIRECTS error when accessing your store.

Example

*Note: This is an example. Please enter your actual domain information when setting up.

Read more

• Link a Domain Hosted on GoDaddy