To apply for this and other POS features, please contact our Online Merchant Success Team.
Merchants using POS can view the latest activity records and the inventory change records of the products in each warehouse through the product editing page in the Admin. The inventory log covers the inventory changes of products in online stores and retail stores. It facilitates merchants to get a clearer grasp of the inventory change records.
In this article, you'll find:
1. How to check inventory change record
In SHOPLINE Admin, go to [Products & Categories] > [Products]. Click on the drop-down arrow next to Edit of the product you want to view, then click Activity Logs.
Or on the product edit page, click View Logs to enter the inventory log page.
1. Activity Logs
Product price (cost, original price, sale price, member price), variations, stock quantity, and transaction records when the product is created can be found here.
For more details, please refer to Product Log.
2. Inventory Logs
Changes in the inventory of all warehouses, including product creation, transactions, purchase orders, transfer orders, etc., can be found in this log.
[Coming Soon] Reasons for Inventory Change
Note: This feature currently only supports e-Commerce + Retail POS / All in one / Social Commerce + Retail POS plan.
For future reference, merchants or administrators can mark a reason for changing the inventory of products, add-ons, and gifts. Please refer to Inventory Management for details.
Note: If you have checked Select existing product to sell as add on item when creating add-ons and gifts, you can go to the product edit page and click on the View Logs button to view Reasons for inventory changes.
If not, you can view the "Reasons for inventory changes" by going to [ONE Omni Channel] > [Products]. Click on the Manage button next to the product you want to view, then click Inventory Logs.
2. Inventory log entry types
1. Product creation
When the product is created, the inventory log will record the order inventory quantity of each product variation in each warehouse.
When a customer purchases products and creates an order, the system will deduct the quantity purchased by the customer from the inventory. Whether it is an order placed from online store or retail store, it will be recorded in the inventory logs. Merchants and administrators can check which warehouse is involved in the inventory change.
Warehouse "Primary" is for online store, Warehouse "凱西的門市分店" is for retail store.
Retail store order: 20210910031107750 will deduct product quantity from 凱西的門市分店.
Online store order: 20210910030848937 will deduct product quantity from Primary.
3. Purchase order/return
If a purchase order is added from the Admin Panel or POS app, the purchase order and the change in inventory numbers will be recorded in the inventory logs as well.
If there is a purchase return, a "return order" will be recorded in the inventory logs. The quantity of the product will be deducted accordingly.
4. Product transfer
Product transfers arranged in the Admin Panel and the POS app will be shown in the inventory logs.
- Inventory transfer out will deduct product quantity
- Inventory transfer in will increase product quantity
5. Inventory update
Go to [Inventory Management] > [Inventory] in the Admin Panel to update the available stock of a single product or of a batch of products.
As shown in the example below, the inventory logs show the location where the inventory update is involved.
To know more about updating inventory manually, please go to How to Manually Adjust Inventory.
The data in the current Inventory Logs is recorded after merchants start using POS. There is no upper limit on the number of data items. Merchants can view all the records (including product transactions and inventory changes) since using the POS.
Note: SHOPLINE has provided the Inventory Logs feature since 5 November 2019. If merchants start using POS earlier than the date, the earlier inventory transaction records cannot be backtraced.