App and online store language options are synced and can be configured in the admin. For advanced settings, go to "Basic Settings" to choose whether to display the "English" option in the app.
The article will cover the following:
1. Supported shop language settings
Step 1
Go to SHOPLINE Admin > [Settings] > [Basic Settings].
Step 2
Select the supported languages of the online store and the app in the "Supported Shop Languages" section.
*Notes:
- At least 2 languages are required, with English as the system default language, which cannot be removed.
- Shopper App currently supports only 3 languages: English, Traditional Chinese, and Simplified Chinese. If other languages are selected, the app will default to English.
Step 3
Set the default shop language, you can select "based on customer's browser language" or "your custom choice".
2. App basic settings
Step 1
Go to SHOPINE Admin > [Shopper App Management] > [App Settings], and click Basic Settings.
Step 2
"Display English on the app" is enabled by default.
If your product and category names are not set in English and the "English" option is selected as a supported shop language, Google Play may reject the review. You can follow the steps below to disable the English option.
Please refer to: Basic Settings | Shopper App.
In-app view
After hiding "English" in the Admin, open the app and go to [Account] > [Settings] > [Language]. The system will automatically hide the "English" option.
Last updated: 22 September 2026
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