Daily Sales Revenue and Transaction Record Status | POS App

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To apply this and other POS features, please contact our Merchant Success Team.

By using transaction records on the POS app you can view daily revenue amounts and the status of orders. This makes tracking daily revenue totals and order details easy and convenient. 

 

1. How to check daily revenue figures 

In the menu on the left-hand side, click on Orders.1.png

 

Choose the date you want to check the daily revenue figures. 

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*Note:  If you wish to use the "change" feature, you must use cash as the payment option. Credit cards, mobile payments, and other payment options are not supported. 

 

2. Transaction history status description

There are four different statuses for transactions: "Paid", "Unpaid", "Partially paid", and "Refunded". To view a list of transactions filtered by payment status, use the filtering options from the "All Status" drop-down menu. 

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Once you filter to view only a specific transaction type, you can view related transactions by clicking on the icon at the top of the window. 4.jpg

 

Refer to the table below for the description of each transaction status:

Status

Order Details

Order Date

Revenue Calculation

Paid

Completed Orders, including the final payment amount for "General Transaction", "Pre-Order Settlement" and "Return Order"

Selling Day

Calculate the revenue of the day

Unpaid

Reservation preorder (transaction amount is 0)

Selling Day

Calculate the revenue of the day

Partially Paid

Reservation preorder (transaction amount is part of the payment amount)

Selling Day

Partial calculation of the day's revenue

Refunded

Cancellation order/return and exchange order

Cancelation order/return and exchange execution day

The refund amount will be calculated on the day when the return is executed

 

3. Search transaction history

You can search transaction history using the following terms: "transaction number", "transaction date", and "customer phone”.

  1. Transaction Number: Search for any character (number) to view related orderstransaction_number.jpg

  2. Transaction Date Range: transaction creation date5.jpeg

  3. Customer Phone: Search using the first five digits of a customer's phone number to view related ordersIMG_84B6EB56B8E5-1.jpeg

 

4. Order "synchronization status" queries

If "unsync" appears next to an entry in the transactions list, please check your device's "network connection status" to ensure that the order can be synchronized as normal. unsync.jpg

*Note: If the customer name and remarks are too long, tap the field and scroll to view.



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