Checkout Limitation to One Coupon

This article will cover the following:

• Setup in Admin
• Notes

 

1. Setup in Admin

Go to Admin > [Promotions & Reward] > [Promotions] and click Promotion Settings.

 

Upon switching on the "Checkout Limitation to One Coupon" toggle, only ONE set of discount (coupon) codes can be applied to each order.

 

i.  Switch OFF the "Checkout Limitation to One Coupon" toggle

When customers hold multiple different discount codes and coupons, any product-level discounts, order-level discounts, category-level discounts, gifts, or free-shipping promotion coupons can be applied to the order without any upper limit as long as they meet the usage threshold and until the order subtotal reaches 0.

 

ii. Switch ON the "Checkout Limitation to One Coupon" toggle

Regardless of the type of discount code, customers can only apply ONE set of discount codes in a single order. If you wish to change the discount code X to the discount code Y, you need to remove the already-applied discount code X before you can use the discount code Y.

*Note: Auto-apply promotion is not subject to this feature.

🔔 Example:

A set of discount codes has been to the order in the image below. When the customer enters another set of discount codes, the system will display a prompt in red that says "Other Coupon has been applied. Please Remove it to apply new coupon."

 

 

2. Notes

The "Checkout Limitation to One Coupon" feature must be enabled before the customer applies the discount code to take effect. Please refer to the example below for details.

Operation sequence	Operation content
1	A customer applies two sets of discount codes (coupons) to the same order in the shopping cart on the storefront.
2	The "Checkout Limitation to One Coupon" toggle is switched ON in Admin.
3	The customer proceeds with the checkout process: Two sets of discount codes can both be applied because the application takes place before the "Checkout Limitation to One Coupon" feature is enabled. The customer wishes to apply the third set of discount codes: Other discount codes cannot be added because the application takes place after the "Checkout Limitation to One Coupon" feature is enabled. The customer inadvertently removes a set of discount codes and wishes to reapply it: The discount code cannot be reapplied because the application takes place after the "Checkout Limitation to One Coupon" feature is enabled.

 

 

 

 

Read more

• Show Non-applied Promotion Reminders on Shopping Cart page
• Shopping Cart Add-ons