Requirements for Distributing Apps on the App Store in the EU | Shopper App

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According to the EU Digital Services Act (DSA) requirements, Apple must verify and display trader contact information for all traders/ stores distributing apps on the App Store in the EU region. Developers must disclose whether they fall under the definition of a trader as defined by the EU DSA to ensure compliance when distributing apps on the App Store across the EU region. Please complete the compliance requirement as soon as possible to avoid your app being removed from the App Store in EU regions/ countries.

 

*Reminder: When the store first launches the app, regardless of whether the app needs to be published in the European Union region, account compliance requirements must be met before the app can be published; if your app has already been published in the EU region, please complete the compliance requirements as soon as possible to avoid your app being removed in the EU region/ countries. Click here for more detailed compliance info about the App Store.

 

This article will cover the following:

1. Apple business account

App Store will automatically display the address associated with your DUNS number, and you must provide the following information to be displayed on the App Store product page.

  • Phone number
  • Email address

This information is for display purposes only and does not affect the information for registering the Apple Developer Program.

 

Process of completing compliance requirements

*Please be reminded before you start: The "Account Holder" role is required to proceed with the operation.

 

Step 1

Go to App Store Connect > the "Business" tab and click on Complete Compliance Requirements for XXX.

Screenshot 2024-04-16 at 11.26.11 AM.png

 

Step 2

Select the "Agreements" tab, and within the "⚠️ The Digital Services Act" reminder field, click Complete Compliance Requirements.

Screenshot 2024-04-16 at 11.26.22 AM.png

 

Step 3

Choose your trade provider identity. Check "This is a trader provider account" and click Next to proceed.

Screenshot 2024-04-16 at 11.26.33 AM.png

*Note: If your app does not need to be published in the EU region, you can simply check "This is a non-trader provider account" and click Next to complete the compliance requirements.

 

Step 4

Enter or confirm all required contact information, then click Next.

 

Step 5

Verify the phone number you provided in the previous step through two-factor authentication. Once completed, the system will automatically proceed to the next step.

 

Step 6

Verify the email address you provided through two-factor authentication. Once completed, the system will automatically proceed to the next step.

 

Step 7

Follow the instructions to upload the relevant proof documents. Please provide documents proving your business name and address, ensuring that the latest versions are submitted. Supported proof documents include business or legal records. If you choose to display a different address, such as a postal mailbox address, you will also need to provide documents proving your association with that address (e.g. receipts or bills). Upon completion, click Next.

 

Step 8

Review the information you provided, ensure its accuracy, and then click Confirm.

 

2. Apple personal account

App Store will automatically display the address associated with your DUNS number, and you must provide the following information to be displayed on the App Store product page.

  • Address or postal mailbox address
  • Phone number
  • Email address

This information is for display purposes only and does not affect the information for registering the Apple Developer Program.

 

Process of completing compliance requirements

*Please be reminded before you start: The "Account Holder" role is required to proceed with the operation.

 

Step 1

Go to App Store Connect > the "Business" tab and click on Complete Compliance Requirements for XXX.

Screenshot 2024-04-16 at 11.26.11 AM.png

 

Step 2

Select the "Agreements" tab, and within the "⚠️ The Digital Services Act" reminder field, click Complete Compliance Requirements.

Screenshot 2024-04-16 at 11.26.22 AM.png

 

Step 3

Choose your trade provider identity. Check "This is a trader provider account" and click Next to proceed.

Screenshot 2024-04-16 at 11.26.33 AM.png

*Note: If your app does not need to be published in the EU region, you can simply check "This is a non-trader provider account" and click Next to complete the compliance requirements.

 

Step 4

Fill in personal information, which will be displayed on the App Store.

Screenshot 2024-04-16 at 11.34.36 AM.png

 

Step 5

Verify the email address you provided in the previous step through two-factor authentication. Please check your inbox for the 6-digit verification code. Once entered here, the system will automatically proceed to the next step.

Screenshot 2024-04-16 at 11.40.20 AM.png

 

Step 6

Verify the phone number you provided in the previous step through two-factor authentication. Please check your mobile phone for the 6-digit verification code. Once entered here, the system will automatically proceed to the next step.

Screenshot 2024-04-16 at 11.43.38 AM.png

 

Step 7

Review the information you provided, ensure its accuracy, and then click Confirm.

 

 

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