To facilitate more fluid online store operations, SHOPLINE has launched the "Total order over Minimum Amount Gift promotion condition deduct Credits and Points" feature. Upon enabling it, the order-level (storewide) minimum amount for receiving gifts will be calculated after deducting the discounts from store credits and point discounts. This helps strike a balance between managing your online store and providing benefits to your customers, making it easier to balance gross profits while planning marketing campaigns.
This article will cover the following:
- Set up the order-level minimum amount for receiving gifts
- Examples of how this feature works in online store
- Examples of how this feature works in retail store
1. Set up the order-level minimum amount for receiving gifts
Step 1. Promotion Settings
Go to SHOPLINE Admin > [Promotions & Reward] > [Promotions] and click on the Promotion Settings button.
Step 2. Enable the feature
Find the "Total order over Minimum Amount Gift promotion condition deduct Credits and Points" toggle and switch it on. Upon enabling the feature, please click Update to proceed.
Once you've successfully switched on the toggle, store credits and point discounts will then be deducted from the calculation of the order-level minimum amount for receiving gifts.
To learn more about promotions offering free gifts with a minimum purchase amount, please refer to Free Gifts Promotion.
| Toggle status | How "Order-level minimum amount for receiving gifts" is calculated |
| OFF |
Shopping cart subtotal - product-specific discount - order-level (storewide) discount - custom discount |
| ON |
Online store calculation: Retail store calculation: |
2. Examples of how this feature works in online store
i. Minimum Amount met with Stackable Pricing off: Storewide purchase over NT$500 to get 1 gift
- Purchase condition: Total Order (Storewide purchase) over Minimum Amount.
- Benefit Type: Free Gift/ Stackable Pricing OFF.
- Event(s) and Condition(s): Get 1 free gift when the amount is over NT$500.
Example: Shopping cart of Customer A
| Shopping cart subtotal | NT$600 shirt*2 |
| Product-specific discount | 2 shirts for an NT$100 discount |
| Order-level (storewide) discount | Spend NT$1,000 storewide and get an NT$100 discount |
| Applied store credits | 300 |
| Point discount | 300 |
The calculation rule for the order-level minimum amount for receiving gifts is "Shopping cart subtotal - product-specific discount - order-level (storewide) discount - custom discount - applied store credits - point discount." In this example:
(600 x 2) - 100 - 100 - 300 - 300 = NT$400.
Therefore, Customer A is not eligible to receive any gifts.
ii. Minimum Amount met with Stackable Pricing on: Storewide purchase over NT$100 to get 1 gift
To learn more about Stackable Pricing, please refer to this article.
- Purchase condition: Total Order (Storewide purchase) over Minimum Amount.
- Benefit Type: Free Gift/ Stackable Pricing ON.
- Event(s) and Condition(s): Get 1 free gift when the amount is over NT$100.
Example: Shopping cart of Customer B
| Shopping cart subtotal | NT$500 shirt*1 |
| Product-specific discount | 1 shirt for an NT$100 discount |
| Order-level (storewide) discount | Get an NT$50 discount storewide without a purchase threshold |
| Applied store credits | 50 |
| Point discount | 50 |
The calculation rule for the order-level minimum amount for receiving gifts is "Shopping cart subtotal - product-specific discount - order-level (storewide) discount - custom discount - applied store credits - point discount." In this example:
(500 x 1) - 100 - 50 - 50 - 50 = NT$250.
Therefore, Customer B is eligible to receive 2 gifts.
iii. Minimum Amount met with Stackable Pricing off & multiple events/ conditions: Storewide purchase over NT$100 to get 1 shirt & over NT$500 to get 1 pair of trousers
- Purchase condition: Total Order (Storewide purchase) over Minimum Amount.
- Benefit Type: Free Gift/ Stackable Pricing OFF.
- Event(s) and Condition(s): Get 1 shirt when the amount is over NT$100 and 1 pair of trousers when the amount is over NT$500.
Example: Shopping cart of Customer C
| Shopping cart subtotal | NT$600 suit*1 |
| Product-specific discount | 1 suit for an NT$50 discount |
| Order-level (storewide) discount | Get an NT$50 discount storewide without a purchase threshold |
| Applied store credits | 50 |
| Point discount | 50 |
The calculation rule for the order-level minimum amount for receiving gifts is "Shopping cart subtotal - product-specific discount - order-level (storewide) discount - custom discount - applied store credits - point discount." In this example:
(600 x 1) - 50 - 50 - 50 - 50 = NT$400.
Customer C only meets the NT$100 offer threshold but not the NT$500 one. Therefore, they can only get 1 shirt.
3. Examples of how this feature works in retail store
*Notes:
- The calculation rule for retail store is roughly the same as that of online store, with the exception that "custom discount" is not deducted in retail store.
- This feature is currently not supported on Smart OMO.
- This feature is only available for merchants using the POS app with iOS v1.61.0 or Android v1.32.0 or later.
The examples below are demonstrated based on the promotion: "Minimum Amount met with Stackable Pricing off: Storewide purchase over NT$500 to get 1 gift".
i. Applying discount
Example: Shopping cart of Customer D
| Shopping cart subtotal | NT$600 Sea Salt Soap x2 |
| Product-specific discount | N/A |
| Order-level (storewide) discount |
36 (VIPs enjoy an order-level discount of 3%) |
| Applied store credits | 300 |
| Point discount | 100 |
Tap Apply Promotion to apply the free gift promotion, and edit the "Applied Store Credits" and "Applied Point Discount" fields.
The calculation rule for the order-level minimum amount for receiving gifts in retail store is "Shopping cart subtotal - product-specific discount - order-level (storewide) discount - applied store credits - point discount." In this example:
(600 x 2) - 0 - 36 - 300 - 100 = NT$764.
Therefore, Customer D is eligible to receive 1 gift.
ii. Custom discount
Example: Shopping cart of Customer E
| Shopping cart subtotal | NT$600 Sea Salt Soap x2 |
| Product-specific discount | N/A |
| Order-level (storewide) discount |
36 (VIPs enjoy an order-level discount of 3%) |
| Custom discount |
300 ("VIP Bestie" discount added manually by staff) |
| Applied store credits | 300 |
| Point discount | 100 |
Tap Apply Promotion to apply the free gift promotion, and edit the "Applied Store Credits" and "Applied Point Discount" fields. Then, manually add a custom discount: "VIP Bestie".
The calculation rule for the order-level minimum amount for receiving gifts in retail store is "Shopping cart subtotal - product-specific discount - order-level (storewide) discount - applied store credits - point discount." In this example:
(600 x 2) - 0 - 36 - 300 - 100 = NT$764.
As "custom discount" is not calculated in the retail store calculation rule, the shopping cart total meets the conditions. Therefore, Customer E is eligible to receive 1 gift.
iii. Editing shopping cart
If the shopping cart total does not meet the promotion conditions due to the modification of selected products, custom discounts, store credits, or member points, a notification will pop up to alert you of the changes.
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