Related Product Customization

Merchants can customize the "Related Products" shown below each product to increase customers' awareness, which in turn stimulates sales growth.

 

This article will cover the following:

• Set display mode for related products
• Customize related products

 

1. Set display mode for related products

Step 1

In the SHOPLINE Admin, go to [Products & Categories] > [Products]. Click the Edit button next to the product.

 

Step 2

Go to the Info tab.

 

Step 3

Scroll down and click the arrow next to the "Related Products" section. The display rules for each option are as follows:

• Smart Recommendation: Show related products with a high association to the product detail and sales record. Please refer to Smart Recommendation for details.
  
  • Customer's order records: Showing the other products bought by customers when buying this product.
  • Product name; product description; product category: Other products that are most relevant to this product.
• Custom: Merchants can choose up to 4 related products. If you only select 1 to 3 products, only the selected products will appear.
• Display none: No related product will be shown.

 

[Coming Soon] Scroll down and find the "Related Products" section. The display rules for each option are as follows:

• Smart Product Recommendation: Based on the customer’s past shopping preferences, the system will automatically recommend up to 20 products the customers may be interested in or likely to purchase. For more details, please refer to this article.
• Custom: You can manually choose up to 4 related products. If you only select 1 to 3 products, only the selected products will appear.
• Do not display: No related product will be shown.

 

2. Customize related products

Step 1

Select Custom to set up the related products displays in the pop-up window. You may search the products by product keywords or SKUs.

 

Step 2

Select up to 4 products you want to add as related products and click Add. You can drag the selected products to arrange the order, or click Remove to remove them from the list.

 

Step 3

Click Save in the pop-up window, and the related products will be displayed at your storefront accordingly.