Cost of Sales|Product

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Only products, variants, add-ons and free gifts that have a cost recorded for them at the time they were sold are included in Cost of Sales totals. For a better overview of your store's operations and to improve the accuracy of reporting, you will need to first add a cost value for your products in SHOPLINE Admin. This article provides a step-by-step guide on setting a cost value for different product types.  

1. Products without variations 

Step 1

In SHOPLINE Admin, go to [Products & Categories] > [Products]. Find the product you want to add a cost for and then click on [Edit]. 

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Step 2

In the [Quantity & Pricing] tab on the product page, enter a value into the [Cost] field, then click [Update] to save the changes. 

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2. Products with variations 

Step 1

In SHOPLINE Admin, go to [Products & Categories] > [Products]. Find the product you want to add a cost for and then click on [Edit]. 

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Step 2

Go to the [Variations] tab on the product page, and enter a value into the [Cost] field for each variant individually. Click [Update] to the save the changes. 

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3. Add-ons

Step 1

In SHOPLINE Admin, go to [Products & Categories] > [Add-ons]. Find the product you want to add a cost for and then click on [Edit]. 

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Step 2

In the [Add-on Item info] tab on a product page, enter a value into the [Cost of Add-on Item (Optional)] field. Click [Update] to save the changes. 

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4. Free Gifts 

Step 1

In SHOPLINE Admin, go to [Products & Categories] > [Free Gifts]. Find the product you want to add a cost for and then click on [Edit].

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Step 2

Enter a value into the [Cost of Add-on Item (Optional)] field and then click [Update] to save the changes. 

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5. [Coming Soon] Product cost view/edit authorization

Merchants can set different authorization levels to permit their administrators to view and/or edit product costs. It is by default set to be off. If the administrator has full access to the Admin Panel, this setting will be switched on by default.

Step 1

In the SHOPLINE Admin Panel, go to [Settings] > [Permission & Security] and select the staff member you wish you change the authorization level. 

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Step 2

The Product Cost column is under Products & Categories.

  • Check View to enable viewing the product cost on all pages and reports.
  • Check Edit to enable both viewing and editing the product cost on all pages and reports. 

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Note: Giving this permission can only manage the product cost. This can be used with the permission given for other functions. 

  • For example, if merchants have not granted the administrator permission to access add-ons and free gifts, the administrator cannot view or edit the product costs of these pages despite they are granted permission to access product costs.3.png

 

i. Admin's view when no permission granted 

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ii. Admin's view when granted permission to view only 

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iii. Admin's view when granted permission to view and edit 

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Pages that support this feature (Online Store)

  • Products
    • Quantity and Pricing tab (product with no variation)7.png
    • Variations tab8.png
    • Product set9.png
    • Product activity logs (only display when there is a set cost price when creating a product. The price will not be shown here if there are subsequent changes to the cost)10.png
    • Bulk upload/update products (Please refer to this FAQ(The system will not import/update the cost field by the file uploaded by the administrator who does not have the permission to edit)
    • Copy product(The product cost field will appear black and uneditable to administrators who do not have the permission to edit)11.png
  • Add-ons12.png
  • Free gifts12.5.png
  • Inventory (ONE Omni Channel required)13.png
  • Shopping Cart Add-Ons14.png
  • Orders - Export Order Report(Admins who are not authorized to view can still check the box for product cost, yet the value will not be shown on the exported reports)
  • Report & Analytics - Order Report (New)15.png

Pages that supports this feature (POS)

  • POS Purchase Order/Return 
    • Create Purchase Order/Return16.png
    • Purchase Order Information17.png
    • Product activity logs18.png
    • Export purchase order/return record19.png
  • POS Export Order/Export Order Details Report20.png

 

6. Notes

If the administrators have the permissions of "Online Store Report/POS Report Export" and "POS Dashboard", even if they are not authorized to view the product cost, the report and POS dashboard will still display the product cost. The following are the pages that currently do not support the product cost permission setting.

  • Online Store: Product Inventory, Sales Volume, Revenue Analysis Report
  • POS: Dashboard, Online Report - Product Analysis, Period Analysis, Product Category Report, Supplier Report, Inventory Report, Order Details Report, Overview Analysis

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