*Note: This feature is available for merchants using both e-Commerce and retail POS plans.
Merchants operating both online and retail stores can strategically set store exclusive prices, and check out Retail Store Prices on the SHOPLINE POS app.
1. Steps to set up on Admin
Step 1
In the SHOPLINE Admin, go to [Product & Categories] > [Products], and click on the Edit button next to the product you wish to modify the Retail Store Price.
Step 2
On the Edit page, select Quantity & Pricing tab, and scroll down to Retail Store Price.
Input the price and click the blue Update button. The price will be updated to the POS app.
For products with variations, you can set the Retail Store Prices in the Variation tab. The Retail Store Prices of products with variations are individual.
If you have selected Same price as main product for the product with variations, please input the Retail Store Price in the Quantity & Pricing tab.
2. Display on the POS app
i. Checkout page
Price display order: Retail Store Price> Sale Price> Regular Price
- If the Retail Store Price is set, the "Price" on the POS app will display the Retail Store Price, and checkout with the Retail Store Price.
- If the Retail Store Price is not set, the "Price" on the POS app will display the Sale Price (set on the SHOPLINE Admin). If there is no Sale Price, the Regular Price will be displayed instead.
*Note: The "Price" on the app will show the Regular Price set in the Admin Panel, and the online store will give priority to displaying the Regular Price. If there is no Regular Price but Sale Price, the "Price" on the app will display $0, while the online store will display the Sale Price.
ii. Display on labels
Tap [Setting] > [Label] and select whether you wish to print the Regular Price or selling price on the labels. You can customize the price to be displayed on labels. The display logic is the same as described above.
iii. Display on purchase orders
The Price displayed in the purchase order record will display according to the price display order.
3. Customized Price
For unique scenarios such as selling products by weight or conducting a price reduction sale due to product damage, you can use this feature and make individual transactions at a custom price.
*Please note that once the price is adjusted, you can only review the price difference from the transaction breakdown. You will not be able to filter out whether a product was sold at a different price.
In the SHOPLINE Admin, go to [Settings] > [Product Settings] > [POS], switch on the toggle for "Customized Price" and click Update.
On the POS app, when you add a product to the shopping cart, tap and hold on the product in the cart and enter the price for this transaction.
4. Remarks
- The Retail Store Price does not yet support the bulk product upload/update feature.
- The POS app does not yet support setting the Retail Store Price when adding a product. Please set it up in the Admin Panel.
- To retrieve the price change record, please go to [Products & Categories] > [Products] > [Edit] > [Activity Logs] > [Product Updated].
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