Whether placing an order by commenting "+1" on a livestream, or clicking the "Buy Now" button on your online store, SHOPLINE's soon-to-be-released Fast Checkout feature significantly simplifies the checkout process for customers. This article will cover the following:
- Fast Checkout settings
- Fast Checkout Page overview
- Notes
1. Fast Checkout settings
Step 1.
Enable feature
In SHOPLINE Admin, go to [Settings] > [Checkout Settings] > [Fast Checkout]. Using Fast Checkout turns buying a product on your store from a three-step (Cart page → checkout page → order confirmation) to a two-step (Checkout page → order confirmation) process.
A. Brand store
After enabling Fast Checkout, customers can access the Fast Checkout page on your storefront either via the Mini-cart page or using a product's Buy Now button.
1. Mini-cart page
2. Buy Now button
B: Social Commerce (Livestream, Message Center)
Customers can place an order during a livestream by commenting "(keyword) +1". They can then click the [Checkout] button in their order confirmation message in order to proceed directly to the Fast Checkout page. Alternatively, a merchant can create an order for them in Message Center.
Step 2. Optional settings
1. [Modify quantity of cart item]: Merchants can change the settings in SHOPLINE Admin to allow customers to change the number of a given product in their cart on the Fast Checkout page.
-Toggle switch OFF
-Toggle switch ON
2. [Checkout without customers fill full name]: When this is enabled, the [Full Name] field will not appear on the Fast Checkout page. Customers will not be required to provide a full name to checkout.
-Toggle switch OFF
-Toggle switch ON
Please note: If your store has enabled the [Checkout without email] function, then the email field is optional.
If you wish to add additional fields, such as date of birth, gender, etc., then go to SHOPLINE Admin > [Settings] > [Customer Settings] > [Preset Fields]. For more information, please see: Birthday Settings & Notice
3. [Checkout without checkbox of "I agree to the shop's Terms of Use and Privacy Policy"]: If this is enabled, an "I agree to the shop's Terms of Use and Privacy" box will not be displayed on the Fast Checkout page.
*Note: Please read the contents of the reminder box carefully before clicking [Agree]
-Toggle switch OFF
-Toggle switch ON (A link to your store's terms and conditions will appear at the bottom of the page.)
2. Fast Checkout page overview
After placing an order, customers can complete their purchase on the Fast Checkout Order Confirmation page
After a customer has filled out their details, they can then click [Place Order] to finish the checkout process.
3. Notes
1. The following features cannot be used with Fast Checkout:
- Store Credits
- Member Points
- Gifts Redemption with Member Points Campaign
- Tcat, Custom, and HTC Logistics shipping options
- YTO Express cross-border
- E-invoices
- Orders that require customers to log in as members
- Cart Add-on items
- Coupons redeemable only by logged-in members
2. The following checkout page reminders are not currently supported on Fast Checkout:
- Reward Credit Reminders
- Earn Point Reminders
- Non-applied Promotion Reminders
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