* Supported only for: HKD stores/Hong Kong-based merchants.
In this article, you will learn the information required for applying for SHOPLINE Payments as a partnership entity.
Step 1. Basic review
Please select Partnership or the business type and enter the company information.
- The enterprise basic information must be identical to the information appear on the business registration document. The enterprise information will be used in both basic and abvanced reviews. The bank account holder for payouts must be the same as the company name.
- Please enter the information of the largest shareholder under "Partner Basic information."
- The "transaction name" is the name displayed on the customer's monthly card statement. Please use a name that is highly recognizable so that customers will know can relate the transaction to your store (limited to 19 characters in length).
- The email address will receive notifications from SHOPLINE Payments (limited to 32 characters in length).
After filling in the information, please check the box for "I agree with the Privacy Policy and Terms of Service" and click Submit primary documents.
Step 2. Advanced review
The holder of the payout account will be reviewed. After completion, the funds can be automatically remitted to the bank account and used for refunds directly through the Admin.
1. Required business advanced information
- Please click Upload enterprise registration certificate, then fill in the expiration date of the certificate and date of establishment.
- Upload enterprise registration certificate - The text must be clear. The file format can be JPG, PNG, JPEG, PDF, and WORD. Please upload the image within the size limit of 100KB - 10MB or a document within the size limit of 1KB - 10MB.
- The address must be completed in English, limited to 64 characters, and must not be a P.O. Box address.
2. Information of the person in charge
A. Partner advanced information
- Please upload the front and back side of the ID document.
- If you upload the ID card for the review, please select Permanently for the expiration date.
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The address must be completed in English, limited to 64 characters, and must not be a P.O. Box address.
B. Ultimate beneficial owner (Individual)
Ultimate Beneficiary#1: Please enter the basic information of the largest shareholder.
This section is required if there are other partners holding 25% or more of the shares. You can click Add UBO to fill in the identity information of other ultimate beneficiaries.
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Ultimate beneficiary (Individual)
- Please upload the front and back sides of the ID document.
- If you upload the ID card for the review, please select Permanently for the expiration date.
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The address must be completed in English, limited to 64 characters, and must not be a P.O. Box address.
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Ultimate beneficial owner (Business)
- The basic enterprise information must be the same as that shown on the enterprise registration certificate.
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Please upload the most updated enterprise registration certificate. All text must be clear, the file format can be JPG, PNG, JPEG, PDF, WORD, the size limit of the image is 10KB-10MB, and the size limit of the document is 1KB-10MB
C. Document requirements
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File formant
- Only supports .jpg/.png/.jpeg/.pdf
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Image size limitation
- 片Image: 100KB to 10 MB; the image must be full-color, clear, upright, and complete (including all edges of the document)
- Document: 100KB to 10 MB
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Accepted document types
- ID: A copy of both the front and back of the ID card. If you submit a Hong Kong-issued ID, only the "Hong Kong Permanent Identity Card" is accepted.
- Passport: A valid copy of the passport, including the personal information page.
- ⚠️ Please note that the document holder must be at least 18 years old.
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Unaccepted document types or conditions
- Hong Kong Identity Card (non-permanent resident)
- Black and white files
- Damaged or torn documents
- Blurry or reflective images
- Dirty, unclear, or watermarked documents
- Cropped images
- Improper angles (e.g., tilted, rotated, sideways, or upside down)
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File formant
3. Payout bank account details
- Please select the bank to which the payout account belongs in the “Bank Name” drop-down menu. The account name will be the same as the name on the enterprise registration certificate. Please enter the branch code and bank account number separately. *Please note that payout is only supported for Hong Kong bank accounts in Hong Kong Dollars (HKD).
- Please upload a bank account opening certificate or bank statement issued in the last 6 months. All text must be clear and readable. The account holder must be the same as the applicant's name, and the date, address and bank account number of the monthly statement should be clear and readable.
- Currently only one bank account is supported as the default payout bank account.
4. Store information
After completing and uploading the documents required, select the sales type and enter the main product you sell and GMV. Please read and check "I agree to the Privacy Policy and Terms of Service," and then click Submit to submit for the advanced review.

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