The Payment Methods report shows your store's payment transactions for the selected timeframe. Data is updated every hour. You can reopen or refresh the report to get newer data.
On this page
Payment Methods List
The report default shows Omni-Channel data for merchants with O2O plan. This report helps you understand the key value of Payment Methods usage and tells you about the usage across the different channels.
Online and Retail Store
You can also view the details of Online or Retail Store by clicking its tab to know the most popular payment methods of each channel.
Data default sort by "Amount" in descending order so the merchant is able to know which payment methods got the highest transaction amount. You can change the sorting by clicking "Count" from the table.
The amount of payment transactions.
The number of payment transactions.
The amount will be a positive number for a transaction on the date that an order was placed, and a negative number for a return or cancel on the date that an order was refunded.
Note 1: If there is any change of orders (e.g. canceled orders, order split, or order edit action), the amount difference will be counted on the date of taking action.
Note 2: There might be several transactions for a pre-order for the Retail Store. The amount and transaction will count on the date of payment of the transaction.
For E.g. If a customer placed a pre-order worth $800 on 7/21 and paid $100 as a deposit. Then paid the outstanding amount of $600 by credit card on 7/25. The related record would be
- 7/15：Cash $200
- 7/25：Credit Card $600
Line Chart Visualization
In terms of metric, the line chart default display "Amount" over time. You can always switch it to another metric from the filter on the upper left-hand side.
In terms of Methods, the line chart default displays the top used method. You can always change it to other methods from the filter. It supports up to 4 methods.