Customers will have to log in to their accounts to check on the details of their coupons in the Member Center. On the coupon page, customers can view the list of coupons that are valid, invalid, or coming soon.
In this article, you will be introduced to the following:
1. App coupon entry
Upon successful login, customers will see the coupon entry in the "Member Element."
Click on Coupon to view the details of the applicable coupons for the member, including coupons whose status shows "Valid, Coming Soon, or Invalid." For further details, please see 2. App coupon page below.
*Note: The number of coupons refers to the number of coupons available for use within the individual account. If there are no coupons available for use, it will display 0.
2. App coupon page
Tabs of My Coupon
As mentioned earlier, the coupon page consists of three tabs: "Valid, Coming Soon, and Invalid." You can click on them to switch between the different tabs.
- Valid: Coupon(s) that are still active for ongoing campaigns
- Coming Soon: Coupon(s) that have been claimed in the account but the valid period has not yet started
- Invalid:
- Coupon(s) that are limited to one use per member account
- Coupon(s) that have reached the usage quota
- Coupon(s) that have passed the expiry date
Content of My Coupon
The coupon page shows the content (details) of the member's coupons such as the coupon code, name, discount, expiry date, and rules and regulations while using the coupons.
- Tap on T&C to view the detailed terms and conditions of the coupon.
- If the coupon is applicable to retail (brick-and-mortar) stores, the "barcode" icon will appear on the top right of the coupon. Tap the barcode to view a larger barcode. Customers can show this barcode to the staff members of the retail stores for scanning.
- If the coupon is applicable to certain specific retail stores, you can go to [T&C] > [App/Online store/Designated stores] and then click on View to check the details of the designated stores, as shown below.
*Note: You have to set up the coupons in [Promotions & Reward] > [Promotions] > [Edit]. In "3. Set Benefits & Criteria," select Coupon Code and check the "Display coupon in member account" box to allow the coupons to display on the app.
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