Brother QL-810W is currently the only wireless label machine that has a cascade connection. If merchants want to print product labels through iPad, they need to use 810W (label machine).
In this article, you'll find:
1. Notes before use
If merchants want to print product labels using SHOPLINE POS app, please confirm the following:
1. Brother QL-810W is in a normal connection.
2. The label roll is held by the DK-22210 holder (provided when purchasing the label roll through SHOPLINE POS hardware store).
3. The correct label type is in use: 29mm self-adhesive half sheet label, and it's installed in the correct direction. There are two specification types for large labels and small labels:
- Large: L42mm, W29mm
- Small: L25mm, W15mm
2. System's label-printing logic
The following are the limitations for printing large labels and small labels.
A. Small labels
- Name: N/A
- Variation: N/A
- SKU: N/A
- Barcode: It is recommended to set a 10-digit barcode. Barcodes with more than 10 digits will be difficult for scanners to read.
B. Large labels
- Name
- Numbers and letters: The character limit is 34, with up to 2 lines allowed.
- Chinese: The character limit is 24, with up to 2 lines allowed.
- Variation
- Chinese: The character limit is 16, with up to 1 line allowed.
- Numbers and letters: The character limit is 25, with up to 1 line allowed.
- SKU
- Numbers and letters: The character limit is 32, with up to 1 line allowed.
- Chinese: The character limit is 20, with up to 1 line allowed.
- Barcode
- It is recommended to set a 10-digit barcode. Barcodes with more than 10 digits will be difficult for scanners to read.
*Notes:
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- Full-width characters and spaces are considered different strings.
- Chinese characters will be separated as individual strings from letters, numbers, and half-width symbols.
3. Parts description
A. Front
- Battery LED
- Status LED
- Power Button
- Feed Button
- Cutter Button
- WPS Button
- Wi-Fi LED
- Wi-Fi Button
- Editor Lite LED
- Editor Lite Button
- DK Roll Compartment Cover
- Label Output Slot
- Roll Spool Arm
- Roll Spool Guide
B. Rear
- AC Adapter Port
- USB Port
4. Basic Set up
A. Connecting the AC adapter
Connect the AC Adapter to the Label Printer and to the AC Power Cord. Then plug the AC Power Cord into the grounded AC power outlet.
Press this button to switch on the printer.
B. Network connection set up
Before using the label printer, please make sure that the printer and iPad use the SHOPLINE Wi-Fi network.
If you have not connected or unable to connect to the network, please refer to the setting of ASUS RT-N12+B1 Wi-Fi router to set up first.
- Select the established Wi-Fi and enter the password to connect:
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Back to the ASUS network settings, select the "Wireless Network" option on the left sidebar.
- After placing the label printer on the opposite to the router, press the WPS button, return to the ASUS network setting and click "WPS Button > Start".
- The connection status shows "Success" to confirm a successful connection. If you cannot connect the printer to the network, please repeat Step 3.
- Please turn on the Wi-Fi function of the iPad and connect to the newly established Wi-Fi.
C. Connect to POS app
- The label printer is connected to the router, and there is a network status: Please make sure that the iPad and the label printer are connected to the same router or modem.
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The label printer is not yet connected to the router, and there is no network status: Please go to the iPad [Settings] > [Wi-Fi], then find and connect to the network "XXX QL-810W".
- Note: Connecting to an unconnected label printer will result in the disconnection of the POS app. Please avoid operating the POS app for checkout and other related operations during this period. After printing the labels, you can reconnect to the network.
1. In the POS app, tap Setting and select Label.
2. Turn ON the "Enable Label Printer" toggle and make sure that the label printer is connected properly.
D. Loading the DK Roll
- Make sure that the Label Printer is turned off. Hold the printer by the front and firmly list the DK Roll Compartment Cover to open it.
- Make sure that the Roll Spool Arm is inserted firmly in the Roll Spool Guide.
- Make sure the Stabilizer (1) slides into the notch of the Label Printer. The arrows on the Roll face to yourself.
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Align the edge of the DK Roll with the upright edge of the Label Output Slot.
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Thread the DK Roll through the label printer
1) Insert the first label into the slot inside the compartment.
2) Push the label through the Label Output Slot until the end reaches the mark, as shown in the figure below.
3) Press the Feed Buttonto align the label.
4) Press the Cutter Buttonto trim the excess label.
- After doing the procedures, close the DK Roll Compartment Cover and press the Power Button to turn the label printer on. The end of the DK Roll aligns automatically.
E. LED indications
F. Clean the exterior of the printer
Wipe any dust and marks from the printer using a soft, dry cloth. Use a cloth slightly damp with water on difficult-to-remove marks.
- Do not clean the printer with painter thinner, benzene, alcohol, or another organic solvent as these solvents will deform or damage the printer case.
G. Clean the print head
The DK Roll (thermal recording paper type) used with the machine is designed to clean to the print head automatically. When the DK Roll passes the print head during printing and label feeding, the print head is cleaned.
H. Clean the label outlet
Adhesive residue will attach to the label outlet causing label jamming. Use a slightly damp cloth to remove the residue.
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