In order to allow merchants to reach more customers and increase the conversion rate of orders and registrations, SHOPLINE provides a "Facebook Messenger Quick Sign Up Link" feature to guide customers to register as members directly on the Facebook Messenger app.
This article will cover the following:
Step 1. Confirm your store plan and start using it
In the upper right corner of the SHOPLINE Admin, go to [Hello, OOO] > [My Subscription & Billing] to view the store's plans and modules.
- Under the Paid Subscription, there are "Plans" and "Modules". Please check if your store has the Social Commerce plan. If you have this module, you can go to Step 2 to set it up.
- If you are using the Basic, Advanced, Premium, O2O, Enterprise, or Cross Border plan (as shown below). Please confirm whether your store is using the O2O/ Enterprise plan.
If so, please go to [Apps] > [Apps Store] in the left menu to install the feature.
Step 2. Go to the "Channel Integration" page to set up
Go to [Channel Integration] > [Facebook] and click Start setting in the "Facebook Community Sales" section.
If you have already integrated your Facebook Page and enabled "Facebook Login", you can directly go to this section.
Step 3. Connect to Facebook Developer Account
Go to [Channel Integration] > [Facebook]. Select the Online Store Application tab and click Connect to connect to the Facebook Developer account.
Paste the App ID and App Secret Key to the pop-up window. For more details, you can refer to steps 1-8 of this FAQ.
A quick sign-up link will be generated after the connection.
*Note: Click Account details to change the account and disconnect from the account.
2. Use the Facebook Messenger quick sign-up link
After connecting the Facebook account, a quick sign-up link will be generated. You can use the link for member registration on the Facebook Messenger App more conveniently and smoothly.
There are 3 scenarios to use the link:
Put a quick sign-up link into the persistent menu. Customers can open the menu and become shop members anytime.
Step 1. Go to "Persistent Menu" and click + New Menu Item.
Step 2. You can set the item name as "Become Member" and paste the quick sign-up link. After that, click Save.
Step 3. Customers can open the menu and click "Become Member" at any time.
Customers will become your shop members directly.
The quick sign-up link can be used for Facebook Messenger Broadcast.
The quick sign-up link can be converted to a QR Code.
*Note: Besides opening the quick sign-up link with the Facebook Messenger app, the link is also available for the Chrome browser. Safari is currently not supported.
- Facebook Messenger Persistent Menu and Welcome Message
- How to Let Customers Log In to Your Store Using a Facebook Account