AI Smart Content | Message Center

2. SC (EN).png

When creating WhatsApp or LINE broadcasts, you can utilize the "AI Smart Content" feature to generate content and improve your work efficiency.

This article will cover the following:

 

1. Where to use AI Smart Content

i. Create WhatsApp broadcast

You can use the "AI Smart Content" feature when creating a WhatsApp broadcast in [Social Commerce] > [Message Center] > [Social Segment Broadcasting].

Screen Shot 2023-09-20 at 10.57.48 AM.png

 

ii. Create LINE broadcast

You can use the "AI Smart Content" feature when creating a LINE broadcast in [Social Commerce] > [Message Center] > [Social Segment Broadcasting].

Screen Shot 2023-09-20 at 10.59.19 AM.png

 

iii. Create custom WhatsApp template

You can use the "AI Smart Content" feature when creating a message template in [Channel Integration] > [WhatsApp].

Screen Shot 2023-09-20 at 11.10.46 AM.png

 

iv. Add auto-replies for the livestream

Go to the settings page of a livestream and select [Smart Assistant] > [Auto-reply]. You can use the "AI Smart Content" to generate reply messages.

Screenshot 2023-11-29 at 3.07.12 PM.png

 

v. Add auto-replies for the Post Sales

Go to the settings page of a Post Sales, and select [Comments and Message Setting] > [Auto-reply Settings]. In the "Add auto-reply" window, you can use "AI Smart Content" to generate reply comments.

Screenshot 2023-11-29 at 3.12.48 PM.png

 

2. How to use "AI Smart Content"

*The following instructions are based on creating a WhatsApp broadcast.

When creating a WhatsApp broadcast in [Message Center] > [Social Segment Broadcasting], you can click on the AI Smart Content button below the "Text message" and "Text & image message" fields.

Screen Shot 2023-09-20 at 10.57.48 AM.png

 

Upon clicking on "AI Smart Content," you can set up various settings on the pop-up window:

A. Topic

Enter a topic for the generated content (e.g., new product release, event introduction, etc.).

Screen Shot 2023-09-20 at 11.12.39 AM.png

 

B. Keywords

Enter the keyword you wish to include in the generated content (e.g., product name, important event info, etc.).

*Note: You can enter up to 50 unique keywords/ keyword groups.

Screen Shot 2023-09-20 at 11.14.27 AM.png

 

C. Target language

Select the language for the generated content. The supported languages include Traditional Chinese, Simplified Chinese, English, Vietnamese, and Thai.

Screen Shot 2023-09-20 at 11.13.53 AM.png

 

D. Required word count

Enter the word count requirement for the generated content.

*Note: As AI prioritizes the coherence of content, the final word count in the generated content may vary from the specified requirement.

Screen Shot 2023-09-20 at 11.15.01 AM.png

 

E. Writing style

Enter the writing style of the generated content (e.g., enthusiastic, professional, excited, kind, etc.)

*Note: You can enter up to 50 unique writing styles.

Screen Shot 2023-09-20 at 11.15.29 AM.png

 

F. Other requirements

You can write down your expectations for the content to be generated, and the AI will adjust them according to your descriptions.

You can differentiate different types of requirements by adding titles and line breaks. The more detailed and clear your descriptions are, the more precise the generated content will be.

Screen Shot 2023-09-20 at 11.16.39 AM.png

 

Upon completion, click Generate Content.

Screen Shot 2023-09-20 at 11.21.52 AM.png

 

You can preview the generated content on the right.

Screen Shot 2023-09-20 at 11.22.59 AM.png

 

You can perform the following actions on the generated content:

  • Generate again: The system will generate another response based on the preset requirements. You can select the versions that suit your needs.
    Screen Shot 2023-09-20 at 11.23.42 AM.png

  • Copy: You can copy the content for later use.
    Screen Shot 2023-09-20 at 11.24.15 AM.png

  • Apply content: If you have found the version that you like, you can finalize it by clicking Apply content.
    Screen Shot 2023-09-20 at 11.25.39 AM.png

    Screen Shot 2023-09-20 at 11.26.10 AM.png

 

Read more

AI Database|Message Center

 

 

 

 

 

Have more questions? Submit a request

Comments