Delivery by Weight

Merchants can set up their delivery fee by product weight to control the costs for each order, customers can also understand the delivery costs with actual product weight, and choose the most suitable delivery option accordingly.

This article contains the following sections:

1. Set up delivery type and delivery fee type
2. Shipping Zone(s) Settings
3. Product Settings
  3.1 Main Products
  3.2 Add-ons Items
4. Checkout delivery fee calculation

 


1. Set up delivery type and delivery fee type

Step 1

Go to Admin Panel > "Settings" > "Delivery Options" > Click "Add"

_____2017-12-13___4.04.03.png

 

Step 2 

Select "Delivery Type"

  • Post: Delivery address field will be shown at check out page and is mandatory field
  • Pickup:
    • For HK merchants, order can be picked up via S.F. Express or HOP! service
    • For TW merchants, order can be picked up via 7-11 and Ezship
  • Custom: Delivery address field is optional 

 

Step 3

Enter delivery option "Name" and "Description"

 

Step 4

Select "Delivery Fee Type"

  • Flat Price: Delivery fee will be charged per order
  • Order Weight: Delivery fee will be charged according to order product(s) weight

 


2. Shipping Zone(s) Settings

This is how the page looks like when you have chosen "Order Weight" as your delivery fee type:_____2017-12-18___4.09.42.png

 

Step 1  

You can set up shipping zones in different forms:

  • Countries
  • Regions
  • Worldwide

For those that aren't selected will be restricted by this delivery option.

 

Step 2

Set up delivery fee according to the weight range

 

Step 3  

Click to add more weight ranges, click to delete unnecessary weight range(s)

20 weight ranges at maximum can be set per shipping zone

 

Step 4 

Click "Add Shipping Zone" to add one new shipping zone in the same delivery option

 

Click “Duplicate" to add one new shipping zone with same weight range info

Please note that shipping zone(s) cannot be duplicated

 


3. Product Settings

3.1 Main Products

Add product weight at the "Settings" tab in Product Edit page. Weight can be set to 2 digits after decimal, such as 1.01kg; it will be set as 0 by default if nothing has been entered/set.

To learn more more about Products Settings, please read our Upload Products FAQ and FAQ of Product Management

Screen_Shot_2017-10-17_at_11.46.27_am.png

 

3.2 Add-on Items

You may scroll down to the bottom of Add-on Item edit page and edit the "Weight" settings

To know more about Add-on Items, please check Add-on Items Settings

  


4. Checkout delivery fee calculation

Once a customer chooses his/her delivery zone, delivery fee will be calculated according to the ordered product(s) weight and it will be adjusted immediately if the products number has been changed.

 

Example:

Let's say: Delivery fee is $200 if order weight falls within 5KG, $400 if products weigh from 5.01KG to 10KG in total, $600 if products weigh more than 10.01KG

The case shown in the gif below shows Product A is weighed 1 KG and delivers to worldwide: 

 

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