Custom Domain Application

Step 1: Apply for custom domain

1. In the SHOPLINE Admin, go to [Settings] > [Domain Settings]. Scroll down to find the "Custom Shop Domain" section. 
2. Enter the key words, such as brand names, for the domain you want to apply for  in the search bar, and click Search.
3. The system will display the search results. Only domains with the the status of "Available" are eligible for application.

*Notes: If you would like to purchase the custom domains below, please contact the Online Merchant Success Team.

• .hk
• .com.hk
• .tw
• .com.tw

 

Step 2: Domain Registry Info

1. In the SHOPLINE Admin, go to [Settings] > [Domain Settings]. Find the "Domain Registry Info" section.
2. Refer to the table below to fill all fields.
3. Check "I have read and agree to all terms of the Domain Registration Agreement, and click Update. Once completed, please contact the Online Merchant Success Team.

First Name	Enter in English, e.g., Xiao Ming.
Last Name	Enter in English, e.g., Wang.
Company Name	Enter in English, e.g., SHOPLINE Ltd.
Phone Number	Enter in the format "+CountryCode.PhoneNumber", e.g., +886.988123456 or +852.98765432.
Domain Owner Email	Please enter a valid email address that can receive emails to ensure successful verification.
Address	There are two fields in total. The first field is required. Please fill in using English, e.g., No. 170, Dunhua N. Rd.
City	Enter in English, e.g., Taipei City
State/Province/District.	Enter in English, e.g.,Songshan Dist
Postal code	Please enter numbers only. For Hong Kong stores, you may enter the default value 00000.
Country/Region	Enter in English, e.g.,Taiwan (R.O.C.)

 

*Notes:

• Domains are managed by ICANN (the Internet Corporation for Assigned Names and Numbers), an organization responsible for overseeing domain names and IP address allocation. You are required to provide domain registration information so ICANN can record the details of your domain purchase. The organization may also conduct random identity verification checks in the future.
  
• Please ensure all fields are filled with correct information.
• SHOPLINE will apply for the domain name you entered. If there is a mistake or you need to make changes, please contact our Online Merchant Success Team.
  
• If you change your first name, last name, or email address, a verification email will be sent to you from support@shopline.com. Please verify the updated domain registration information within 15 days.
  

 

Step 3: Complete verification

After you complete step 1 and step 2, it will take SHOPLINE 1 to 2 business days to apply for the domains. Please pay attention to the emails sent to the "Domain Owner Email", and complete the domain verification with 15 days. Orelse, the verificaiton link will expire.

The verification prcoesses are shown below:

A. GoDaddy

Email Subject: Action required: Plesae verify your email address.

Click Verify your email address for verificaiton.

 

After you have done with the verifcaiton, your domain will be activated and linked to your online shop within 15-20 minutes.

 

B. OpenSRS

Email Subject: VERIFICATION REQUIRED - Please verify your domain name(s) as soon as possible

 

Click Verify Information to be directed to a new page to show the verification details. 

 

After you have done with the verification, your domain will be activated and linked to your online shop within 15-20 minutes.

 

 

Read more

• Link a Domain Hosted on GoDaddy (New Edition)
• Notes for Changing Domains