Step 1
In the SHOPLINE Admin, go to [Settings] > [Domain Settings]. Scroll down to view the "Domain Registry Info".
Step 2
Please fill in the fields in "Domain Registry Information" Form to apply for the custom domain and click "I have read and agree to all terms of the Domain Registration Agreement".
*Notes:
A. "Domain Owner Email" has to be correct and valid so that the domain owner can verify the domain after our team bought it.
B. Phone number be filled in the format shown below:
1. E.g.: +852.98765432
+886.987654321
2. For Hong Kong users, you can put the postal code blank as 00000.
C. Make sure all the fields are correct before you save the settings.
Step 3
Please scroll up at the same page to search for the domain name you would like to apply for, then select Apply.
*Please note that SHOPLINE Online Merchant Success Team will apply for the URL you entered. If the URL you are requesting is different from the one you entered, please contact Online Merchant Success Team to assist you!
Once we have confirmed your payment, we will proceed with the application for you. The process will take 1-2 working days.
Step 4
Please check your Domain Owner Email inbox in the next 2 days, the domain verification email will be sent to your inbox and the verification link will be expired in 15 days.
Open your email > Click the verification link
The verification email is shown below:
A. OpenSRS
Email Subject: VERIFICATION REQUIRED - Please verify your domain name(s) as soon as possible
The domain will not be activated until you have verified through the URL link inside the email.
After you have done verifying, your domain will be activated and linked to your online shop within 15-20 minutes.
Please make sure the domain matches the one you have requested.
Please read the verification email and click the link to verify the domain. Steps are shown below:
Click Verify Information to be directed to a new page to show the verification details.
Then, the verification process is done.
Note: If you make any changes over the Last Name, First Name, or the Domain Owner Email in the Registry Form, you will receive another verification email from support@shopline.com, also please make sure to verify the changes within 15 days.
B. GoDaddy
Email Subject: Action required for domain activation.
The domain will not be activated until you have verified through the URL link inside the email.
After you have done verifying, your domain will be activated and linked to your online shop within 15-20 minutes.
Then, the verification process is done.
Remark:
If you would like to apply for a domain for .hk / .com.hk or .tw/.com.tw, please contact an online customer success associate to assist you!
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