Pop-up ads are suitable for promoting marketing campaigns and will pop up when customers enter the app homepage.
For Hong Kong merchants, this feature is available only on the Shopper App Pro plan.
This article will cover the following:
1. Set up the Pop-up Ads element
Step 1
Go to the SHOPLINE Admin > [Shopper App Management] > [App Design] > [Ads Setting] > [Pop-up Ad] and click Set up to set the pop-up ad.
Step 2
Click "Pop-up Ads" in the left element panel.
Step 3
Complete the following settings in the right editing panel.
i. Pop-up ads timing
ii. Ad presentation
You can set the advert as either Tap to Skip or Countdown. If you select the Countdown option, you can set the desired duration.
After setup, you can see the actual presentation and effect in the Preview area in the center.
2. Set up the Pop-up Ads content
Add up to 3 pop-up ads from the left-side panel. You can also enable, disable, or delete each pop-up element here.
Click the pop-up ad you want to set up, then select and configure one of the following three pop-up types in the right editing panel.
i. Custom
A. Pop-up Image Setting
Click + add an image to upload a picture.
B. Jump Link
There are three types of Jump Link options available: "Categories", "Promotions", and "Custom URL".
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Categories
For merchants who check "Categories," please click ⊕ Select a product category and choose the proper categories in the pop-up window. Upon confirmation, click Confirm. For more details about how to set a Product list element, please refer to this article.
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Promotions
For merchants who check "Promotions," please click ⊕ Select a promotion campaign and choose your desired campaigns in the pop-up window. Upon confirmation, click Confirm. For more details about how to set a Promotions element, please refer to this article.
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Custom URL
For merchants who click "Custom URL," please enter the link in the field. Note that the entered link must start with either "https://" or "http://".
C. Release Schedule
This field is optional. Click the "calendar" icon on the right to select the start and end time.
*Note: If you would like to close a pop-up ad after enabling it, you can set the "End Time" to 1 to 2 minutes after the current time. Click on "Update and use" to save and publish the changes. After the specified end time, the pop-up ad will no longer be active.
ii. Coupon / Auto-applied promotion
A. Style settings
The system provides two styles. You need to select a promotion first before the pop-up style is displayed in the preview.
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Style A
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Style B
B. Promotion settings
Click Select a promotion campaign, select the promotions you want to display in the pop-up window, then click Confirm.
- Coupon: You can set 1-3 coupons. Customers need to claim them manually and are taken to the promotion page after claiming.
- Promotion: You can set 1-3 promotions. Customers don't need to claim them manually and go directly to the promotion page when they click.
*Notes:
- Coupons and promotions that are unpublished, expired, or deleted will be hidden automatically.
- If a customer isn't logged in, only coupons and promotions available to "All Customers" will be displayed. If a customer is logged in, coupons and promotions applicable to the customer's current membership level or tags will be displayed.
C. Pop-up title settings
Enter the pop-up title. Traditional Chinese, Simplified Chinese, and English are supported.
D. Scheduled publish time
This field is optional. Click the "calendar" icon on the right to select the start and end time.
Once you're done, click Update and use in the top-right corner of the page to update the app instantly.

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