[Coming Soon] Product Set

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*This feature is only available for merchants with an e-Commerce plan and the Advance Shop Management module. It is not currently available for merchants with a Social Commerce plan or for the POS App. 

The Product Set feature allows merchants to create and sell bundles of two-to-five products as a single item, which can be used for special promotions and to boost sales. 

This article will cover the following: 

1. Step-by-step setup 

Check your plan 

In the upper right corner of SHOPLINE Admin, go to ["Hello, OOO"] > ["My Subscription & Billing"] to view your store's plans and modules.

  1. If you see the screen below, with the headings "Paid" and "Modules" in the "Plan Subscription" section, please check to see if your store has an e-Commerce plan and the Advance Shop Management module. If so, please skip ahead to: 2. How to add a new product setcheckplan1.png
  2. If you see the screen as below, where there is the heading "Current Plan," please make sure that you  have a Cross-border, O2O, or Enterprise plan.
    checkplan2.pngIf you have one of these plans, in SHOPLINE Admin go to [Apps] > [Apps Store] and install "Product Set". 

 

 

2. How to add a new Product Set 

Step 1. 

In SHOPLINE Admin, go to [Products & Categories] > [Products]. From the [Add] dropdown menu, click on [Product Set].  

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Step 2: Select Products 

Select the products you want to include in the product set, then click [Select _ product(s)] in the bottom right-hand corner. 

*Please note: Currently, a single product set can include a maximum of five products.

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Step 3: Product Set settings 

The following settings will only be applied to the product set. The settings for the individual products included in the product set will not be affected. 

  1. Product Photos (Main): Merchants can upload new photos or use previously uploaded ones (this is a required field.)
  2. Categories, search engine optimization, settings, and product feed data information for the product set (these fields are optional.) For more details, please see the following: Upload products, Products Management 
  3.  In the Quantity & Pricing tab, you can set a price for the product set. Merchants can also add/remove products from the product set in the "Product Set" section of the same tab. Once you have confirmed the settings, click on [Add] in the bottom right-hand corner. 

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*Please note: 

  •  It is not possible to change the products in the product set once a product set has been created
  • The product set quantity will be calculated according to the inventory levels of the individual products included in the product set. The Product Set quantity cannot be separately set. 
  • A product set cannot have its own SKU/location code. 
  • A Product Set cannot be selected as a product in different Product Set. 
  • Only one of each product can be included in a product set. 
    Correct example: Product Set C = Product A (x1) + Product B (x1). 
    Incorrect example: Product Set C = Product A (x2) + Product B (x1)
  • If products with multiple variants are included in a product set, each individual product's variants will be available as part of the product set. Support is not currently provided for limiting the number of variants included in a product set.
    For example: If "Product B" has the variants "small, medium, and large", then all three will be included in the product set. 
  • Correct example: Product set C = Product A (x1) + Product B (small, medium, and large) (x1) 
    Incorrect example:  Product set C = Product A (x1) + Product B (large) (x1) 

Step 4: Product list page settings 

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  • A product set will be marked with "Set" in the "Product Name" column 
  • Support is not currently provided for the following bulk actions: bulk publish/unpublish (retail store); turn on out-of-stock reminder/turn off out-of-stock reminder
  • Support is not currently provided for the displaying of product set inventory levels
  • Support is not currently provided for the copying of product sets.
  • If an individual product (e.g. "product A") is included in a product set, it will not be possible to delete that individual product. 

 

How inventory is calculated  

Merchants cannot set independent inventory levels for products sets. The available quantity of a product set therefore depends on the available inventory of the individual products within the set. 

Product A

Product B

Product set (C) = A+B

Available inventory = 10

Available inventory = 20

Available to purchase = 10 sets

Available inventory = 10, Accept Orders When Out of Stock feature is enabled

Available inventory = 20

Available to purchase = 20 sets

Unlimited quantity 

Available inventory = 20

Available to purchase = 20 sets

 

Available inventory = 10, Accept Orders When Out of Stock feature is enabled



Available inventory = 20, Accept Orders When Out of Stock feature is enabled

Available to purchase = Unlimited

Unlimited quantity

Available inventory = 20, Accept Orders When Out of Stock feature is enabled

Available to purchase = Unlimited

*Please note: Product sets do not appear in the Inventory Management section of SHOPLINE Admin/ONE, or in inventory reports. 

 

4. Storefront & SHOPLINE Admin display 

Storefront display 

If an individual product included in a product set has multiple variants it is possible for a customer to select the desired variant on the product page on your storefront. 

  • Clicking on the individual product thumbnail will cause the individual product image to open in a popup window. The image will be different depending on what variant is currently selected. 
  • Clicking on the individual product name will open up the individual product page in a new tab. If the individual product is not published, then it will not be possible to click the individual product name. 

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*Please note: This feature is not currently available for the following store themes: Kingsman, Doris Bien, Bianco, Sangria, Philia, Varm, Skya, Dusk.

Checkout page display 

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Order details page in Order Management

  • The SKUs for individual products will be displayed on the order details page in [Order Management] > [Orders].
  • Merchants can click on [Edit] to change the quantity of the product set within an order. However, new product sets cannot be added to the order.  
  • While it is possible to perform a refund/return on a product set, it is not possible to perform a refund/return on individual products within the set only. 

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How product sets are recorded in reports

Product sets will be included in order reports, product sales volume reports, and revenue analysis by product reports:

  • Product sets will be recorded in the same column as standard products. 
  • The "Product Type" column will show "Product Set".
  • The details of each individual product within a product set will be displayed on a new line within the same cell. 
  • The names and variant types of individual products within a product set will be displayed in the "Variation" column. 

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5. Notes 

The following features are not currently supported for use with the Product Set feature:  

  • Subscription Product Set
  • Copy Product Set in SHOPLINE Admin
  • Express Checkout 
  • EC Manual Order 
  • Bulk Update Product 
  • Bulk Import Product 
  • Import Product Reviews  
  • Express Cart 
  • Back-in-stock Notification 
  • Out of Stock Reminder 
  • Purchase Limit Campaign 

 

Further reading 

 

 

 

 

 

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