*This feature is supported in the yearly plan only
SHOPLINE releases brand new upgraded domain settings to improve your web store protection & connection! Please follow the tutorial below to set up your custom domain to connect your SHOPLINE store.
- Step 1. Login to your DNS panel, add CNAME record as per provided
- Step 2. Waiting for propagation & contact Online Merchant Success Team
Step 1. Login to your DNS panel, add CNAME record as per provided
Please login to your domain DNS Panel, and add the record provided below.
(1) Please add a new CNAME record as per below:
Host: _acme-challenge.subdomain
Record Type: CNAME
Point to / Destination: _acme-challenge.your complete custom domain.validation.shoplineapp.com
Note: Some DNS panels do not support adding [ _ ], we recommend you clarify with the domain provider before proceeding.
＊This is an example, please key in your domain info when you setup
For example, my domain name is [ www.shopline.tw ], the CNAME record will be as per below:
Host: _acme-challenge.www
Record Type: CNAME
Point to / Destination: _acme-challenge.www.shopline.tw.validation.shoplineapp.com
(2) Please edit the original CNAME record pointed to domains5.shoplineapp.com
Host: subdomain
Record Type: CNAME
Point to / Destination: Your complete custom domain .cname.shoplineapp.com
＊This is an example, please key in your domain info when you setup
For example, my domain name is [ www.shopline.tw ], the CNAME record will be as per below:
Host: www
Record Type: CNAME
Point to / Destination: www.shopline.tw.cname.shoplineapp.com
You will see the record below after you completed the two settings above:
- Tips: What is my subdomain?
Please enter your web store with your browser. The word in between the [/] & first [.] will be your subdomain. Refer to below:
Step 2. Waiting for propagation & contact Online Merchant Success Team
After Step 1 is completed, please allow some time for propagation. We advise you to contact our Online Merchant Success Team by clicking the blue bottom at the bottom right of the Admin. Inform our Online Merchant Success Team you had completed the setup, and we shall assist to check and verify the status!
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