Alipay (HK) Payment Settings


*Only support HKD stores/Hong Kong-based merchants. 

To better support the growth of Hong Kong merchants, SHOPLINE has launched SHOPLINE Payments! This article will explain to merchants who use SHOPLINE Payments how to set up payment through Alipay (HK) in the Admin Panel.


1. Setting up Alipay in Admin Panel

Step 1

Before you set up, please complete SHOPLINE Payment Basic and Advanced account verifications. SHOPLINE Payments will automatically submit an approval application to the Alipay (HK) payment channel after Advanced verification. You can decide whether to enable this payment method after Alipay (HK) completes the review.
✽Note: Alipay (HK) payment method does not accept individual account applications.

If your SHOPLINE Payments account has not yet completed the Basic and Advanced verifications, please refer to Introduction | SHOPLINE Payments (currently available in Chinese)


Step 2

After passing Advanced verification and the approval by Alipay (HK), go to Admin Panel > Settings > Payment Options. Click "Add" to add payment options.



Step 3

Select "SHOPLINE Payments" for Payment Type. Select "Alipay (HK)" for one of the payment methods in the storefront. 



Step 4

We suggest you fill in the Payment Instructions. You can also upload JPG, PNG, and GIF images in the "Drop Files Here" field. Check the box "Display these instructions on the checkout page" so that your customers can see this when checking out.



Step 5

Select the delivery option(s) to be excluded from this payment method. Click "Add" to update. 



Step 6

After clicking "Add", a note window will appear. Please be noted that the new payment option will not be applied to current promotions.



After clicking "OK", the option "Alipay (HK)_SHOPLINE Payments" will appear to the list. 



2. Customer interface using Alipay

Step 1

When customers place an order in the "Payment Method" field, they can select "Alipay (HK)_SHOPLINE Payments".

A. Web version


B. Mobile version


Step 2

After the customer confirms the checkout, the shopfront will be redirected to the payment QR code page. Customers need to complete the transaction within 10 minutes, as shown in the figure below.

A. Web version 


B. Mobile version
Enter the customer's phone number for verification, and click "Next". 








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