[Coming soon] Product Flash Price

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With SHOPLINE's soon-to-be-released Product Flash Price feature, merchants can create flash promotion campaigns for product discounts, and other limited-time offers. All merchants need to do is set the time, and select the products. 

This article will cover the following: 

 

1. Step-by-step setup 

Check your plan 

In SHOPLINE Admin, click on the "Hello, ____" dropdown menu in the top right-hand corner, then click on My Subscription & Billing to check what plan and modules you currently have. 

  1. If you see the screen as below, with the headings "Plan" and "Modules, please check to see whether you have an e-Commerce or Social Commerce Plan and the Promotions module. If you have these, please skip to How to add a new Product Flash Price Campaign. 
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  2. If you see the screen as below, where under the "Plan" heading it says Basic; Advanced; Premium; O2O; Enterprise etc., please check to see if you have a Cross-border; O2O; or Enterprise plan. 
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  3. If you have one of these plans, plans, go to Apps > Apps Store and install the relevant feature. 
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2. How to add a new Product Flash Price Campaign  

Step 1. 

In SHOPLINE Admin, go to Promotions & Reward > Product Flash Price Campaign, then click on the Create Campaign button on the right-hand side. 

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Step 2. 

After clicking on the Create Campaign button, enter the "Campaign Name" and "Valid Period" into the "Campaign Details" box. 

*Please note: 

  • A campaign can run for a maximum of 14 days (to the nearest 30 minutes from creation, according to your store's timezone). 
  • There is no way to edit the start time after a campaign has been created. You can, however, edit the campaign's end time.  
  • The "Campaign Name" is for internal use only and will not be visible to customers on your storefront. It is possible to edit the "Campaign Name" before, during, and after a campaign's period of validity.

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Step 3. 

Enter the campaign information. If you click on the Select Products button, you can search for products by product name, or product tag. If a product has already been selected for use in a different Product Flash Price campaign that is running at the same time as the campaign currently being created, you will not be able to select this product. 

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*Please note:

  • Product Sets, Product Subscriptions, and Hidden Products cannot be used with this feature. 
  • Support is currently provided for the adding of a maximum of 10 Product Flash Price campaigns (including scheduled and ongoing campaigns). Each campaign can contain a maximum of 100 products each (product variants do not count toward this total). 

Step 4. 

After selecting products, merchants can edit "Flash Regular Price" and "Flash Sale Price". After completing these settings, even if a product originally had a "Sale Price" or "Member Price" the "Flash Regular Price" or "Flash Sale Price" will be applied to selected products purchased during the campaign period. 

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You can also select multiple product variants at once and bulk add them to the list of products, as well as bulk edit the flash price. 

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Step 5. 

After confirming your settings, click on the Save button. Click on the Edit button to open the dropdown menu, from where you can Delete or End an event. 

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  • End Now button: Click this button to end an ongoing campaign immediately. Alternatively, edit the campaign's end time to be in the past.  
  • Delete button: If you click the delete button, this will delete the promotion immediately remove from the list of campaigns. 

 

3. Editing an ongoing campaign's products 

If during the period that the Product Flash Price campaign is running you need to edit product information, variants, options etc. for example: change from no variants to having variants, this will be reflected in how the campaign is presented on your storefront. Please take note of this before making any changes

Step 1. 

In Products & Categories > Products, go to the "Status" field. Here you will see the "Product Flash Price" icon, which shows the "Flash Price Period" when clicked. When a campaign ends, the icon will be removed automatically. *Please note: Support is not provided for the displaying of a product's Flash Price or Flash Sale Price in this section. 

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Step 2. 

After making edits on the Variations tab, click on the Update button in bottom right-hand corner, then click Confirm in the popup window. Please note that any changes could affect a product's flash price. 
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Step 3. 

Once you have successfully edited a product, a confirmation message will appear in the top right-hand corner of the screen. It is recommended that you check the product's status on the Product Flash Price page after making any changes. 

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4. Storefront display of Product Flash Price campaign products 

Below is an overview of how products and price for products included in a Product Flash Price Campaign will be displayed on your storefront. This also includes how the display will change when the price or number of product variants is altered. *Please note: The Flash Price/Flash Sale Price will still be applied to products even if they currently have a sale or member price set for them. 

i. Products with no variations/variants

If the products selected have no variations, and the variations or variants for the product are not edited during the campaign, the product will be displayed as follows: 

 

Before/after Product Flash Price campaign

During Product Flash Price campaign

Product

 

Original
Price

Sale 
Price
Member 
Price
Flash Price Flash sale
price
Member 
Price
A 650 600 300 600 399 300
Price displayed
on storefront
600 300 399

 

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ii. Products has variants which are then deleted after campaign has started

After the variants that a product originally had have been deleted, a flash price will no longer be available for use, and the product's original "Sale price" and "Member price" will be applied. You must go to the campaign settings page to reapply a Flash Price/Flash Sale Price. 

  Before/after Product Flash Price campaign 
During Product Flash Price campaign
Product Original price Sale price Member price Flash Price Flash Sale Price Member Price
B 600 580 300 - - 300
Storefront display 580 300 580
(Original product sale price will be displayed)

300

 

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iii. Products with variants 

For products with multiple variants, where each variant has a different price, the Flash Regular Price and Flash Sale Price will be used during the campaign. As a result the product page will display the variant range of flash prices from lowest to highest. 

  Before/after Product Flash Price campaign  During Product Flash Price campaign 

Product

Original price

Sale price

Member price

 

Flash Price

 

Flash Sale Price

Member Price

C-1 600 450 350 600 100 350
C-2 650 450 400 650 200 400
C-3 700 500 450 700 400 450
Price displayed on storefront 450–500 350-450 100–400
(Displayed in Flash Price section)

 

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iv. New variant D-4 is added to a product during a campaign

If product D originally had three variants, then during the valid period the option "D-4" is added, you must immediately go to the Product Flash Price Campaign page and add a new flash price for D-4. 

  Before/After Product Flash Price campaign  During Product Flash Price campaign 
Product Original price Sale price Member price Flash price Flash Sale Price Member price
D-1 1000 900 850 1000 700 850
D-2 700 600 550 700 500 550
D-3 300 250 250 300 200 250
D-4 200 X X - - X
Storefront display 250–900 250–850

200–700

(Displayed in Flash Price section)

 

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v. Product has no variants, then variants are added after campaign is created.

Product E originally had no variants. If during the time the campaign is running the variants E-1; E-2; and E-3 are added for Product E, you must immediately go to the Product Flash Price Campaign page and add a new flash price for all the new variants. 

  Before/after Product Flash Price campaign During Product Flash Price campaign
Product Original price Sale price Member price Flash Price Flash Sale Price Member Price
E-1 700 650 600 - - 600
E-2 500 450 400 - - 400
E-3 300 250 200 - - 200
Storefront display 250–650 200–600 250–650
(Displayed in Flash Price section)
200–600

 

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vi. Variants do not have same price as main product when campaign starts, then "same price as main product" box is checked.

At the start of a campaign product F has the variants F-1; F-2; and F-3,  and the "same price as main product" box is not checked (i.e. each variant has a different price). If this box is then checked while a campaign is ongoing, then the Flash Price/Flash Sale Price values for both the main product and its variants will be cleared. You must immediately go to the Product Flash Price Campaign page and add a new flash price/flash sale price for product F and all of its variants

  Before/after Product Flash Price campaign During Product Flash Price campaign
Product Original price Sale price Member price Flash Price Flash Sale Price Member Price
F(Main product) 1000 800 750 - - 750
F-1 1000 750 700 - - 700
F-2 900 700 650 - - 650
F-3 850 650 600 - - 600
Storefront display 650–800 600–750 800
(Displayed in Flash Price section)

 

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vii. Product variants have same price as main product when campaign starts, then main product price is removed  

Product G originally had the following variants: G-1; G-2; G-3. The "same price as main product" box has been checked on the "Variations" tab to make the price of all variants the same as the main product price at the time the campaign starts. If this box is unchecked while a Product Flash Price campaign is ongoing, the values for the Flash Price and Flash Sale Price of both the main product and its variants will be cleared. In this scenario, you must immediately set a Flash Price/Flash Sale price for product G.

  Before/After Product Flash Price campaign  During Product Flash Price campaign 
Product Original price Sale price Member price Flash Price Flash Sale Price Member Price
G(Main product) 500 450 400 - - 400
G-1 Same as main product Same as main product Same as main product - - -
G-2 Same as main product Same as main product Same as main product - - -
G-3 Same as main product Same as main product Same as main product - - -
Storefront display 450 400 450
(Displayed in Flash Price section)
400

 

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5. Notes 

  • Before and during a campaign, merchants can add products, as well as edit their Flash Price/Flash Sale Price. 
  • Product Flash Price feature is not currently for use with orders created manually in Order Management > Orders, product price filtering, or with a Retail POS plan.
  • Support is not currently provided for copying Product Flash Price campaigns, or category sorting and filtering during a campaign. 
  • During a campaign, a product's flash price will be used for orders in Message Center, manual orders, and on SHOPLINE Live 
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Read more: 

 

 

 

 

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