SHOPLINE Payments application - credit card

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*For Singapore only 

*Support is provided for all major credit cards (Visa, Mastercard, American Express).

To better support the growth of Singapore merchants, SHOPLINE has launched SHOPLINE Payments! Merchants can enjoy one-stop payment management with SHOPLINE Payments. Skip lengthy third-party activations and go from setup to selling with just a few steps. SHOPLINE Payments enables quick and secure checkouts, and supports credit card transactions with attractive rates.

Before you set up SHOPLINE Payments Credit Card, please note:

  • Your store currency must be SGD
  • Transaction fee: 2.99% + SGD 0.50 of the transaction amount
    *Rates may change. For the latest transaction fees, please contact our online support team.
    Example 1: Order amount SGD 100
    i) Buyer bought total of SGD 100.00 from merchant.
    ii) Transaction fee: (SGD 100 * 0.0299) + SGD 0.50 = SGD 3.49
    iii) Actual sales amount the merchant will receive during payout = SGD 100.00 - SGD 3.49
    = SGD 96.51

    Example 2: Order amount SGD 101
    i) Buyer bought a total of SGD 101.00 from merchant.
    ii) Transaction fee: (SGD 101 * 0.0299) + SGD 0.50 SGD 3.52
    iii) Actual sales the merchant will receive during payout = SGD 101.00 - SGD 3.52
    = SGD 97.48

This article will cover the following:

  1. How to apply for SHOPLINE Payments Credit Card with your SHOPLINE store
  2. How to choose SHOPLINE Payments as the payment option during checkout (As a customer)

SHOPLINE Payments credit card application & setup

Step 1: Application & Setup

In SHOPLINE Admin, go to [Settings] > [Payment Options] then click [Activate Now]. 

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Step 2: Basic KYC Verification (Payment Accept Activation)

On this page, please fill in all your information based on the information required for an individual account or company account. Please read and agree to the privacy policy & terms of service, then click [Submit].

Please note:

  • Given names and surnames will be autofilled during the KYC verification for a bank account, so please make sure you the information you submit is valid and correct. 
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    After completing the basic KYC verification, return to SHOPLINE Admin and go to [Settings] > [Payment Options]. To the see the current status of your Basic KYC verification, refer to the banner at the top of the page. Verification takes 3–5 working days. Please wait for verification to be complete.
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Step 3:  Basic Verification Completed

Once basic KYC verification completed, in SHOPLINE Admin go to [Settings] > [Payment Options] > [Add] > [SL Payments] > [Credit Card]. Edit the name of payment method, click [Add] then [Publish].

Your shop can start to accept payment with SHOPLINE Payments Credit Card.

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After the SHOPLINE Payments settings have been published, the system will automatically update the shop footer to "Powered by SHOPLINE Payments."

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Step 4: Advanced KYC verification (Payout Activation)

In SHOPLINE Admin, go to [Settings] > [Payment Options] > [Activate Now].

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On this page, you will need to verify your bank account/company bank account and complete the verification to activate payment payouts.

Please fill in your individual/company information, and upload the required bank statement, IC and bank statement. Please read and agree to the privacy policy and terms of service, then click [Submit].

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Once you have completed the advanced KYC verification, return to SHOPLINE Admin. Go to [Settings] > [Payment Options]. To the see the current status of your advanced KYC verification, refer to the banner at the top of the page. Verification takes 3–5 working days. Please wait for verification to be complete.

Step 5: Advanced KYC verification completed

Once you complete advanced KYC verification, click on [Hello, xxx] in the top right-hand corner of SHOPLINE Admin click. From the dropdown menu, click on [SHOPLINE Payments Account] to check information regarding the next payout. 

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Please note: Payout Cycle is T+6 days. 

SHOPLINE Payments Credit Card (Customer Proceed Payment) 

*Credit Card embedded in the checkout page:

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